TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Continues to Please It is almost a pleasure to file using Turbotax. The "guide me through" option is superb.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax was easy and accurate Due to the user friendness of this product I would recommend it to others.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax Review 2022 The system is easy to maneuver and understand for the average user
Date published: 2023-03-29
Rated 5 out of 5 by from Very Surprised I was fretting over doing my taxes on TurboTax due to having several 1099s and having milage and fuel cost and such. Not to mention I moved to another state and wasn't sure how all that worked with taxes. TurboTax made it so easy.
Date published: 2023-03-29
Rated 5 out of 5 by from good product very good product. would highly recommend to any one
Date published: 2023-03-29
Rated 5 out of 5 by from QUICK AND EASY TO USE TurboTax was clear and easy to use. Best of all it was FREE for my not-so-simple return.
Date published: 2023-03-29
Rated 5 out of 5 by from Great company..!! Turbo Tax is very easy to use..!! I would highly recommend them..!!
Date published: 2023-03-29
Rated 2 out of 5 by from Turbo Tax is fair for the most parts The product is fair for most parts but fails in some areas, leaving the user wondering what to do. There are very few explanations and guidance material available.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo is thorough Pretty good overall, although I saw after filing that if I used the link in my credit union it would have been $40 less to file federal.
Date published: 2023-03-29
Rated 2 out of 5 by from I’ve had it 1. Asked to efile. 2. Strangely asked for my wife’s AGI for 2022 (we are Married Filing Jointly) 3. Could find no such number on our 2022 return 4. Entered our joint AGI and 5. Efiled. 6 applause then got text that IRS and OH efilings had both been rejected because Jacqueline’s AGI did not match some AGI from our 2021. 7 Why was this? No way to ask and get answer. 8. Said must get IRS transcript, applied, had to start and account AND get ID.me and couldn’t get IRS app to accept the required photo of my drivers license. STUCK and no help - TurboTax response to my typed questions were no help and I could not find a phone number. Finally after fussing around for 3+ hours gave up and am filing by mail. You absolutely should have explained the AGI issue and had a phone contact available. Inexcusable.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 172
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Continues to Please It is almost a pleasure to file using Turbotax. The "guide me through" option is superb.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbotax was easy and accurate Due to the user friendness of this product I would recommend it to others.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax Review 2022 The system is easy to maneuver and understand for the average user
Date published: 2023-03-29
Rated 5 out of 5 by from Very Surprised I was fretting over doing my taxes on TurboTax due to having several 1099s and having milage and fuel cost and such. Not to mention I moved to another state and wasn't sure how all that worked with taxes. TurboTax made it so easy.
Date published: 2023-03-29
Rated 5 out of 5 by from good product very good product. would highly recommend to any one
Date published: 2023-03-29
Rated 5 out of 5 by from QUICK AND EASY TO USE TurboTax was clear and easy to use. Best of all it was FREE for my not-so-simple return.
Date published: 2023-03-29
Rated 5 out of 5 by from Great company..!! Turbo Tax is very easy to use..!! I would highly recommend them..!!
Date published: 2023-03-29
Rated 2 out of 5 by from Turbo Tax is fair for the most parts The product is fair for most parts but fails in some areas, leaving the user wondering what to do. There are very few explanations and guidance material available.
Date published: 2023-03-29
Rated 4 out of 5 by from Turbo is thorough Pretty good overall, although I saw after filing that if I used the link in my credit union it would have been $40 less to file federal.
Date published: 2023-03-29
Rated 2 out of 5 by from I’ve had it 1. Asked to efile. 2. Strangely asked for my wife’s AGI for 2022 (we are Married Filing Jointly) 3. Could find no such number on our 2022 return 4. Entered our joint AGI and 5. Efiled. 6 applause then got text that IRS and OH efilings had both been rejected because Jacqueline’s AGI did not match some AGI from our 2021. 7 Why was this? No way to ask and get answer. 8. Said must get IRS transcript, applied, had to start and account AND get ID.me and couldn’t get IRS app to accept the required photo of my drivers license. STUCK and no help - TurboTax response to my typed questions were no help and I could not find a phone number. Finally after fussing around for 3+ hours gave up and am filing by mail. You absolutely should have explained the AGI issue and had a phone contact available. Inexcusable.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 172