TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from I hate TurboTax because of Intuit's lobbying. The whole reason TurboTax exists as a product is because Intuit and similar companies lobby congress to make tax filing so complicated that their software is a necessary evil.
Date published: 2023-03-07
Rated 3 out of 5 by from Sales Tax Deduction Error My return got rejected because of a glitch in TurboTax regarding the Sales Tax deduction on Schedule A (in lieu of deducting State Income Taxes). TurboTax did NOT alert me to the error prior to filing. My Final Review showed No Errors. So I went through the process of e-filing my return, and the return was immediately REJECTED by the IRS. The message from TT said there was a known problem with the Sales Tax Deduction in their software, to wait until March 3 for a software update, then refile. I did that, which was a hassle, and nothing changed with my Sales Tax deduction (meaning there should not have been an issue with it, it was correct all along). I don't know yet if my return will be accepted this second time around. The Sales Tax deduction is nothing new, so I don't understand why there would be a software glitch. Such a simple thing wasted a bunch of my time. Very disappointed in TurboTax for this.
Date published: 2023-03-07
Rated 4 out of 5 by from Update at last minute Went OK until I wanted to e file and then everything was stopped as I needed to update turbo tax. I had a hard time figuring out how to update it. This should have been done automatically
Date published: 2023-03-07
Rated 5 out of 5 by from awesome! easy to use ! i recommend this site to all my friends & family
Date published: 2023-03-07
Rated 5 out of 5 by from Tax return great experience and highly recommend this service
Date published: 2023-03-07
Rated 5 out of 5 by from Turbotax always helpes me get the best of my taxes Very professional! I always use Turbotax to get the best refund.
Date published: 2023-03-07
Rated 5 out of 5 by from BETTER THAN DOING IT MYSELF I found this service to be easy to use and informative.
Date published: 2023-03-07
Rated 4 out of 5 by from Great Experience Live agent help was great to answer any question that was confusing.
Date published: 2023-03-07
Rated 3 out of 5 by from They’re okay If you get audited and never receive your refund they will take it without permission from your banking account. TurboTax fees are a bit high!
Date published: 2023-03-07
Rated 4 out of 5 by from I hate filing taxes The system worked well I saved about $50 from the tax accountant I used last year.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 1326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I hate TurboTax because of Intuit's lobbying. The whole reason TurboTax exists as a product is because Intuit and similar companies lobby congress to make tax filing so complicated that their software is a necessary evil.
Date published: 2023-03-07
Rated 3 out of 5 by from Sales Tax Deduction Error My return got rejected because of a glitch in TurboTax regarding the Sales Tax deduction on Schedule A (in lieu of deducting State Income Taxes). TurboTax did NOT alert me to the error prior to filing. My Final Review showed No Errors. So I went through the process of e-filing my return, and the return was immediately REJECTED by the IRS. The message from TT said there was a known problem with the Sales Tax Deduction in their software, to wait until March 3 for a software update, then refile. I did that, which was a hassle, and nothing changed with my Sales Tax deduction (meaning there should not have been an issue with it, it was correct all along). I don't know yet if my return will be accepted this second time around. The Sales Tax deduction is nothing new, so I don't understand why there would be a software glitch. Such a simple thing wasted a bunch of my time. Very disappointed in TurboTax for this.
Date published: 2023-03-07
Rated 4 out of 5 by from Update at last minute Went OK until I wanted to e file and then everything was stopped as I needed to update turbo tax. I had a hard time figuring out how to update it. This should have been done automatically
Date published: 2023-03-07
Rated 5 out of 5 by from awesome! easy to use ! i recommend this site to all my friends & family
Date published: 2023-03-07
Rated 5 out of 5 by from Tax return great experience and highly recommend this service
Date published: 2023-03-07
Rated 5 out of 5 by from Turbotax always helpes me get the best of my taxes Very professional! I always use Turbotax to get the best refund.
Date published: 2023-03-07
Rated 5 out of 5 by from BETTER THAN DOING IT MYSELF I found this service to be easy to use and informative.
Date published: 2023-03-07
Rated 4 out of 5 by from Great Experience Live agent help was great to answer any question that was confusing.
Date published: 2023-03-07
Rated 3 out of 5 by from They’re okay If you get audited and never receive your refund they will take it without permission from your banking account. TurboTax fees are a bit high!
Date published: 2023-03-07
Rated 4 out of 5 by from I hate filing taxes The system worked well I saved about $50 from the tax accountant I used last year.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 1326