TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is good Make sure to use the free version for just W-2! Got done in 30 minutes
Date published: 2023-03-12
Rated 5 out of 5 by from Love Turbo Tax!! Very easy to use and have extra assistance if you need help!
Date published: 2023-03-12
Rated 4 out of 5 by from Quick and Easy Turbo Tax makes filing Quick and easy. I will only use Turbo Tax because it is the best! Thank you for taking the anxiety away from tax filing!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Performed Well! Turbo Tax was very helpful with my business tax return and helped to answer many of my questions along the way. I will continue to use TurboTax annually.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and easy Walks you through every step with clear explanations.
Date published: 2023-03-12
Rated 4 out of 5 by from Allmost perfect. I've used Turbo Tax since 1999 successfully but this year, several features have changed or bypassed my attention that I don't like. I was not asked about my estimated income for 2023 so that estimated tax could be calculated according to my preference for how that is calculated. I must print and mail my federal return but could file my NC return. I wasn't given the option to do that-just mail both or file both.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax is great for basic taxes but overpriced. I have used TurbTax for the past 8 years and it tracks well. I did get audited last year though and now I owe the Fed a lot of extra money. Some of the questions TurboTax asks aren't clear and that's where I messed up. My only complaint about TurboTax is they are charging way too much. They are charging as much as an in-person tax preparer for something I'm doing myself online. Their "Live" tax experts don't even look at your return unless you ask, their algorithm checks your returns so to say your returns are live checked is sort of misleading.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is easy to use! My experience with Turbo Tax was good, but two things would have made it better. First, tell customers up front to use Chrome (or at least not Firefox). When I was on Firefox, after I paid, I wanted to review my forms, but the documents would not load after repeated attempts over two days. On Chrome, they loaded immediately. I wish I'd known. Also, I wish I'd known up front that the price had doubled since last year. That was a shock.
Date published: 2023-03-12
Rated 5 out of 5 by from TT Makes It Easy TT Home and Business makes filing taxes easy. We've been using it for over 20 years and have never had an issue.
Date published: 2023-03-12
Rated 2 out of 5 by from Good program, but needs fundamental fixes Pasting in a password into an account to download 1099R is disabled. Pasting my tough password is needed to enhance password security. Not allowing that puts my password at risk. Accessibility functionality is non-existent. No ability to zoom the text or enlarge ALL of the data/text on the screen from within the app. This is a gross oversight.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1319
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is good Make sure to use the free version for just W-2! Got done in 30 minutes
Date published: 2023-03-12
Rated 5 out of 5 by from Love Turbo Tax!! Very easy to use and have extra assistance if you need help!
Date published: 2023-03-12
Rated 4 out of 5 by from Quick and Easy Turbo Tax makes filing Quick and easy. I will only use Turbo Tax because it is the best! Thank you for taking the anxiety away from tax filing!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Performed Well! Turbo Tax was very helpful with my business tax return and helped to answer many of my questions along the way. I will continue to use TurboTax annually.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and easy Walks you through every step with clear explanations.
Date published: 2023-03-12
Rated 4 out of 5 by from Allmost perfect. I've used Turbo Tax since 1999 successfully but this year, several features have changed or bypassed my attention that I don't like. I was not asked about my estimated income for 2023 so that estimated tax could be calculated according to my preference for how that is calculated. I must print and mail my federal return but could file my NC return. I wasn't given the option to do that-just mail both or file both.
Date published: 2023-03-12
Rated 4 out of 5 by from TurboTax is great for basic taxes but overpriced. I have used TurbTax for the past 8 years and it tracks well. I did get audited last year though and now I owe the Fed a lot of extra money. Some of the questions TurboTax asks aren't clear and that's where I messed up. My only complaint about TurboTax is they are charging way too much. They are charging as much as an in-person tax preparer for something I'm doing myself online. Their "Live" tax experts don't even look at your return unless you ask, their algorithm checks your returns so to say your returns are live checked is sort of misleading.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is easy to use! My experience with Turbo Tax was good, but two things would have made it better. First, tell customers up front to use Chrome (or at least not Firefox). When I was on Firefox, after I paid, I wanted to review my forms, but the documents would not load after repeated attempts over two days. On Chrome, they loaded immediately. I wish I'd known. Also, I wish I'd known up front that the price had doubled since last year. That was a shock.
Date published: 2023-03-12
Rated 5 out of 5 by from TT Makes It Easy TT Home and Business makes filing taxes easy. We've been using it for over 20 years and have never had an issue.
Date published: 2023-03-12
Rated 2 out of 5 by from Good program, but needs fundamental fixes Pasting in a password into an account to download 1099R is disabled. Pasting my tough password is needed to enhance password security. Not allowing that puts my password at risk. Accessibility functionality is non-existent. No ability to zoom the text or enlarge ALL of the data/text on the screen from within the app. This is a gross oversight.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1319