TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent as always Turbo Tax was most helpful. Reduced my stress significantly.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Delivers Again As in previous years Turbo Tax Deluxe was easy to use and guided me all the way. It's a very thorough product and has great explanations for questions I asked.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Is Amazing Thank you turbotax for helping me with my taxes this year. Than you again
Date published: 2023-03-12
Rated 3 out of 5 by from Gets the job done but they nickle and dime you This software used to save money back in the day but now they seem to be up-charging for everything and its becoming less valuable. I will most likely go back to doing my own taxes next year.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax Live Full Service is worth EVERY PENNY Expert was knowledgeable and was able to help us file taxes during a very complicated tax year.
Date published: 2023-03-12
Rated 5 out of 5 by from Great Great was very easy to use and fast. Return done very quickly
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing service She was amazing she helped out alot she made me understand
Date published: 2023-03-12
Rated 3 out of 5 by from Misleading cost The cost should be at the beginning instead of misleading as free throughout filing. $179 is more than FREE.
Date published: 2023-03-12
Rated 2 out of 5 by from Why am I doing this again? Considering TurboTax lobbies the government to keep us using TurboTax, at least they make this outdated form of taxation full of happy animations. If you've used TurboTax before it's mostly the same. If the IRS has all of my information.... why am I telling them what my refund is? Shouldn't they already know?
Date published: 2023-03-12
Rated 2 out of 5 by from I had a problem with turbotax this year I had a problem entering 2 1098 forms when my mortgage was sold last year. I could enter the forms and turbotax identified a deduction that was the sum of the two interest amounts, but the Sched A only contained the interest from one of the forms. I had to pay for a Live Agent and we repeatedly entered the forms about 5 times before the Sched A suddenly reflected the total. If I had not caught this situation, Turbotax would have not maximized my return. I am very disappointed at the effort and cost it took to correct this error.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent as always Turbo Tax was most helpful. Reduced my stress significantly.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Delivers Again As in previous years Turbo Tax Deluxe was easy to use and guided me all the way. It's a very thorough product and has great explanations for questions I asked.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Is Amazing Thank you turbotax for helping me with my taxes this year. Than you again
Date published: 2023-03-12
Rated 3 out of 5 by from Gets the job done but they nickle and dime you This software used to save money back in the day but now they seem to be up-charging for everything and its becoming less valuable. I will most likely go back to doing my own taxes next year.
Date published: 2023-03-12
Rated 5 out of 5 by from TurboTax Live Full Service is worth EVERY PENNY Expert was knowledgeable and was able to help us file taxes during a very complicated tax year.
Date published: 2023-03-12
Rated 5 out of 5 by from Great Great was very easy to use and fast. Return done very quickly
Date published: 2023-03-12
Rated 5 out of 5 by from Amazing service She was amazing she helped out alot she made me understand
Date published: 2023-03-12
Rated 3 out of 5 by from Misleading cost The cost should be at the beginning instead of misleading as free throughout filing. $179 is more than FREE.
Date published: 2023-03-12
Rated 2 out of 5 by from Why am I doing this again? Considering TurboTax lobbies the government to keep us using TurboTax, at least they make this outdated form of taxation full of happy animations. If you've used TurboTax before it's mostly the same. If the IRS has all of my information.... why am I telling them what my refund is? Shouldn't they already know?
Date published: 2023-03-12
Rated 2 out of 5 by from I had a problem with turbotax this year I had a problem entering 2 1098 forms when my mortgage was sold last year. I could enter the forms and turbotax identified a deduction that was the sum of the two interest amounts, but the Sched A only contained the interest from one of the forms. I had to pay for a Live Agent and we repeatedly entered the forms about 5 times before the Sched A suddenly reflected the total. If I had not caught this situation, Turbotax would have not maximized my return. I am very disappointed at the effort and cost it took to correct this error.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1311