TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
ava8888819 from
TurboTax is great!
The live chat with Celeste was very helpful. The process was very quick.
Date published: 2023-03-26
Rated 5 out of 5 by
YONKERS RICH from
EASIER THAN I THOUGHT IT WOULD BE!
RELATIVELY EASY TO FOLLOW. CONVENIENT. SAVED MONEY.
Date published: 2023-03-26
Rated 5 out of 5 by
LISPooooooo from
Great Experience
Quick and Easy Will always use Turbo Tax Asks great questions
Date published: 2023-03-26
Rated 1 out of 5 by
erose1 from
Glitch causing rejection
i filed and have record of last years tax return done on turbo tax , but its now showing last years as unfiled and is rejecting this years return and saying AGI which is correct and auto filled from last years record is incorrect and doesnt match records
Date published: 2023-03-26
Rated 5 out of 5 by
Sierra101597 from
Easy!
As a new "Adult" turbo tax makes everything easy. No trick questions... no things that are worded above my head. I can also ask questions with a live agent. I love that it made it simple and not scary! Thanks TT!
Date published: 2023-03-26
Rated 3 out of 5 by
WGS63 from
Turbo Tax is a Good Product
I like using Turbo Tax and since I have used it for several years it is nice that a lot of my information is pre-loaded. I do feel a little nickled and dimed by having to pay extra for the state filing. I feel the first state's expenses should be included in the original price. Epecially since it has more than doubled over the past few years.
Date published: 2023-03-26
Rated 2 out of 5 by
LNNM from
Really Challenging for Advanced Situations
I had a ton of issues this year with my crypto and roth IRA details. Found the explanations and help content very confusing to navigate.
Date published: 2023-03-26
Rated 5 out of 5 by
19Frank44 from
I used TurboTax again this year
I have been using TurboTax for about 30 years. Several times I have paid an accountant to review what i had done on TurboTax to see if they could find errors or things which could have been done better. Each time the answer was that they could find no errors or items to make improvements. I use TurboTax Deluxe. I do not see a need for the higher priced versions.
Date published: 2023-03-26
Rated 4 out of 5 by
knies130 from
good but not great
Liked earlier versions of turbo tax and the explanations/views better than 2022 version. Will probably use again but like seeing rerurn sections as I work.
Date published: 2023-03-26
Rated 5 out of 5 by
Lily16 from
Turbo tax is fast and easy
It was fast and easy and explaining everything and it isn’t a hassle
All TurboTax® Offerings Reviews - Page 129
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ava8888819 from
TurboTax is great!
The live chat with Celeste was very helpful. The process was very quick.
Date published: 2023-03-26
Rated 5 out of 5 by
YONKERS RICH from
EASIER THAN I THOUGHT IT WOULD BE!
RELATIVELY EASY TO FOLLOW. CONVENIENT. SAVED MONEY.
Date published: 2023-03-26
Rated 5 out of 5 by
LISPooooooo from
Great Experience
Quick and Easy Will always use Turbo Tax Asks great questions
Date published: 2023-03-26
Rated 1 out of 5 by
erose1 from
Glitch causing rejection
i filed and have record of last years tax return done on turbo tax , but its now showing last years as unfiled and is rejecting this years return and saying AGI which is correct and auto filled from last years record is incorrect and doesnt match records
Date published: 2023-03-26
Rated 5 out of 5 by
Sierra101597 from
Easy!
As a new "Adult" turbo tax makes everything easy. No trick questions... no things that are worded above my head. I can also ask questions with a live agent. I love that it made it simple and not scary! Thanks TT!
Date published: 2023-03-26
Rated 3 out of 5 by
WGS63 from
Turbo Tax is a Good Product
I like using Turbo Tax and since I have used it for several years it is nice that a lot of my information is pre-loaded. I do feel a little nickled and dimed by having to pay extra for the state filing. I feel the first state's expenses should be included in the original price. Epecially since it has more than doubled over the past few years.
Date published: 2023-03-26
Rated 2 out of 5 by
LNNM from
Really Challenging for Advanced Situations
I had a ton of issues this year with my crypto and roth IRA details. Found the explanations and help content very confusing to navigate.
Date published: 2023-03-26
Rated 5 out of 5 by
19Frank44 from
I used TurboTax again this year
I have been using TurboTax for about 30 years. Several times I have paid an accountant to review what i had done on TurboTax to see if they could find errors or things which could have been done better. Each time the answer was that they could find no errors or items to make improvements. I use TurboTax Deluxe. I do not see a need for the higher priced versions.
Date published: 2023-03-26
Rated 4 out of 5 by
knies130 from
good but not great
Liked earlier versions of turbo tax and the explanations/views better than 2022 version. Will probably use again but like seeing rerurn sections as I work.
Date published: 2023-03-26
Rated 5 out of 5 by
Lily16 from
Turbo tax is fast and easy
It was fast and easy and explaining everything and it isn’t a hassle
All TurboTax® Offerings Reviews - Page 129
Date published: 2023-03-26