TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use I have used turbo tax for years. I have no complaints
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax is the best do-it-yourself tax solution I have done my taxes with Turbo Tax for five years now, after becoming disillusioned with a "Highly & Rated" national tax preparation service. Turbo Tax makes this yearly chore manageable, with step by step questions, and searchable help questions. I will stop just short of easy, because as I'd always taught my students (before I retired from teaching) that anything can be fast, easy, or good, but never all three. The experience and satisfaction of completing my taxes with Turbo Tax felt supported and thorough, although a bit tedious to click through all the checklists and review points. I didn't mind, because it certainly was better at catching errors than I could ever be.
Date published: 2023-03-11
Rated 5 out of 5 by from ALWAYS GOOD ITS GREAT HAVE USED IT FOR YEARS ALWAYS RELIABLE AND CHAT IS FRIENDLY
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is so user-friendly Turbo Tax is easy to use: Many tips/hints along the way, multiple options for asking questions, we requested Live Help about halfway through and we received a personal phone call within 3 minutes!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy Peasy Always dread this chore, but Turbo Tax makes it simple
Date published: 2023-03-11
Rated 5 out of 5 by from Love TurboTax, but frustrating State experience Love TurboTax in general. Started 2022 business taxes early, before state products were available. TurboTax reported my state would be available early February; then mid Feb; then late Feb; then early March - and finally mid March. By March, "early purchase" discount disappeared. It would be nice if we could purchase the state products even when they're not yet available, to lock in the discount. Anyway - I use TurboTax every year and will continue to do so - the software is great!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is easy to understand I like that I can choose a variety of tax levels based on my needs. Also, there is always someone to answer my questions.
Date published: 2023-03-11
Rated 5 out of 5 by from I like using Turbo tax because you can do it I like Turbo Tax because it's easy to use however like everything else it has become a little pricey for us mature people on a fixed income.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Value My ninth year using Turbo Tax and I shall continue. Easy filing instructions and each area well covered.
Date published: 2023-03-11
Rated 5 out of 5 by from Wish my printer was as easy to use as Turbo Tax! Seriously, it took about 15 minutes to do my business taxes. I fought with printing a single form due to 2 printers refusing to work, for 2+ hours. After all these decades, why are printers such junk?! Anyways, if you want an easy way to do your business taxes, get Turbo Tax... no issues for 10+ years!
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use I have used turbo tax for years. I have no complaints
Date published: 2023-03-11
Rated 4 out of 5 by from Turbo Tax is the best do-it-yourself tax solution I have done my taxes with Turbo Tax for five years now, after becoming disillusioned with a "Highly & Rated" national tax preparation service. Turbo Tax makes this yearly chore manageable, with step by step questions, and searchable help questions. I will stop just short of easy, because as I'd always taught my students (before I retired from teaching) that anything can be fast, easy, or good, but never all three. The experience and satisfaction of completing my taxes with Turbo Tax felt supported and thorough, although a bit tedious to click through all the checklists and review points. I didn't mind, because it certainly was better at catching errors than I could ever be.
Date published: 2023-03-11
Rated 5 out of 5 by from ALWAYS GOOD ITS GREAT HAVE USED IT FOR YEARS ALWAYS RELIABLE AND CHAT IS FRIENDLY
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is so user-friendly Turbo Tax is easy to use: Many tips/hints along the way, multiple options for asking questions, we requested Live Help about halfway through and we received a personal phone call within 3 minutes!
Date published: 2023-03-11
Rated 5 out of 5 by from Easy Peasy Always dread this chore, but Turbo Tax makes it simple
Date published: 2023-03-11
Rated 5 out of 5 by from Love TurboTax, but frustrating State experience Love TurboTax in general. Started 2022 business taxes early, before state products were available. TurboTax reported my state would be available early February; then mid Feb; then late Feb; then early March - and finally mid March. By March, "early purchase" discount disappeared. It would be nice if we could purchase the state products even when they're not yet available, to lock in the discount. Anyway - I use TurboTax every year and will continue to do so - the software is great!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is easy to understand I like that I can choose a variety of tax levels based on my needs. Also, there is always someone to answer my questions.
Date published: 2023-03-11
Rated 5 out of 5 by from I like using Turbo tax because you can do it I like Turbo Tax because it's easy to use however like everything else it has become a little pricey for us mature people on a fixed income.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Value My ninth year using Turbo Tax and I shall continue. Easy filing instructions and each area well covered.
Date published: 2023-03-11
Rated 5 out of 5 by from Wish my printer was as easy to use as Turbo Tax! Seriously, it took about 15 minutes to do my business taxes. I fought with printing a single form due to 2 printers refusing to work, for 2+ hours. After all these decades, why are printers such junk?! Anyways, if you want an easy way to do your business taxes, get Turbo Tax... no issues for 10+ years!
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1211