TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome service Will be using again next year. Will also be recommending services.
Date published: 2023-03-10
Rated 5 out of 5 by from Great Easy as you could imagine. I was very happy with the service!
Date published: 2023-03-10
Rated 1 out of 5 by from It was a great company until this year Once you made the changes for this year it got horrible. I really dislike using you this year.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax makes filing taxes a happy experience!!! TurboTax makes the filing process so easy. I had a couple questions and their representative was quick, thorough, and knowledgeable
Date published: 2023-03-10
Rated 4 out of 5 by from Turbotax review My experience was fine. I didn't have any problems. Didn't contact an expert.
Date published: 2023-03-10
Rated 2 out of 5 by from Tired of the Upgrade I bought the software on my other mac for 2022 - 2023 - to which didn't work without Big Sur -- my iMac doesn't apparently want to download that as part of Apple's Business Strategy. So finally conceding to purchase (again) through the website Im bombarded with upgrade offers on every page sometimes 2 -3 x times prior to moving through the next page. Additionally logging out out and coming back in the morning, Where I had reviewed and saved the documents as needed-- I was then told this morning I had to upgrade given the sale of RSU's even though the night before there was no such limitation. Its just an irritating part of leveraging the service in addition to the prior experience of paying for all the bells and whistles and then not having the access to the resources that they claim to offer. Probably will not come back next year
Date published: 2023-03-10
Rated 4 out of 5 by from As expected Form release date kept getting pushed back. Really annoying
Date published: 2023-03-10
Rated 2 out of 5 by from did not have updates ready to file until 3/9/2023 Last year turbotax tricked me into using one of their subsidiary companies pay for efile, saying the money would be deducted from my refund, but I was charged an exorbitant fee. This year, I was held up by form 8915-F. This delay cost me because I did not have my taxes ready in time to apply for a local tax exemption.
Date published: 2023-03-10
Rated 5 out of 5 by from Thirty minutes of stress If we are being honest, taxes are annoying and stressful. Trying to get the right paperwork together, make an appointment during business hours (aka miss work) to meet with a tax preparer, and all why kind of thinking you're missing something that the IRS might come back and put you in jail for. I've been using the free turbotax system for about three years now and I can usually knock my taxes out in about thirty minutes, versus having to sit down with someone (which took over 2 hours for me last time). I much prefer this method since its faster and shows me all the tax breaks that people wouldn't assume I qualify for, AKA the online Ad doesn't discriminate on gender, occupation, or color.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is the way to go Great experience with great tax preparation professionals.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 1181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service Will be using again next year. Will also be recommending services.
Date published: 2023-03-10
Rated 5 out of 5 by from Great Easy as you could imagine. I was very happy with the service!
Date published: 2023-03-10
Rated 1 out of 5 by from It was a great company until this year Once you made the changes for this year it got horrible. I really dislike using you this year.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax makes filing taxes a happy experience!!! TurboTax makes the filing process so easy. I had a couple questions and their representative was quick, thorough, and knowledgeable
Date published: 2023-03-10
Rated 4 out of 5 by from Turbotax review My experience was fine. I didn't have any problems. Didn't contact an expert.
Date published: 2023-03-10
Rated 2 out of 5 by from Tired of the Upgrade I bought the software on my other mac for 2022 - 2023 - to which didn't work without Big Sur -- my iMac doesn't apparently want to download that as part of Apple's Business Strategy. So finally conceding to purchase (again) through the website Im bombarded with upgrade offers on every page sometimes 2 -3 x times prior to moving through the next page. Additionally logging out out and coming back in the morning, Where I had reviewed and saved the documents as needed-- I was then told this morning I had to upgrade given the sale of RSU's even though the night before there was no such limitation. Its just an irritating part of leveraging the service in addition to the prior experience of paying for all the bells and whistles and then not having the access to the resources that they claim to offer. Probably will not come back next year
Date published: 2023-03-10
Rated 4 out of 5 by from As expected Form release date kept getting pushed back. Really annoying
Date published: 2023-03-10
Rated 2 out of 5 by from did not have updates ready to file until 3/9/2023 Last year turbotax tricked me into using one of their subsidiary companies pay for efile, saying the money would be deducted from my refund, but I was charged an exorbitant fee. This year, I was held up by form 8915-F. This delay cost me because I did not have my taxes ready in time to apply for a local tax exemption.
Date published: 2023-03-10
Rated 5 out of 5 by from Thirty minutes of stress If we are being honest, taxes are annoying and stressful. Trying to get the right paperwork together, make an appointment during business hours (aka miss work) to meet with a tax preparer, and all why kind of thinking you're missing something that the IRS might come back and put you in jail for. I've been using the free turbotax system for about three years now and I can usually knock my taxes out in about thirty minutes, versus having to sit down with someone (which took over 2 hours for me last time). I much prefer this method since its faster and shows me all the tax breaks that people wouldn't assume I qualify for, AKA the online Ad doesn't discriminate on gender, occupation, or color.
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax is the way to go Great experience with great tax preparation professionals.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 1181