TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
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Rated 5 out of 5 by
MONA12983 from
TURBO TAX WAS FAST AND EASY
I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by
MissTinSC from
One major error with the form (Income), needed fix
The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by
sausagefingers from
easy
pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by
Jane2023 from
Confusing
For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by
penmar63 from
disappointing
we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by
YCOval from
Excellent: easy to use
I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by
Oak Hill from
Turbo Tax expert was excellent Five Stars Alice
Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by
Steve_in_CA from
Very thankful for TurboTax
TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by
Turbo tax 23 from
Turbo Tax was amazing
Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by
NOT A 700 TAX BILL from
Again another easy year
I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
All TurboTax® Offerings Reviews - Page 1179
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MONA12983 from
TURBO TAX WAS FAST AND EASY
I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by
MissTinSC from
One major error with the form (Income), needed fix
The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by
sausagefingers from
easy
pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by
Jane2023 from
Confusing
For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by
penmar63 from
disappointing
we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by
YCOval from
Excellent: easy to use
I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by
Oak Hill from
Turbo Tax expert was excellent Five Stars Alice
Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by
Steve_in_CA from
Very thankful for TurboTax
TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by
Turbo tax 23 from
Turbo Tax was amazing
Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by
NOT A 700 TAX BILL from
Again another easy year
I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
All TurboTax® Offerings Reviews - Page 1179
Date published: 2023-03-11