TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from TURBO TAX WAS FAST AND EASY I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by from One major error with the form (Income), needed fix The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by from easy pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by from Confusing For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by from disappointing we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent: easy to use I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax expert was excellent Five Stars Alice Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by from Very thankful for TurboTax TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was amazing Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by from Again another easy year I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1179
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX WAS FAST AND EASY I NEVER THOUGHT IT WOULD BE THIS EASY TO FILE ON MY OWN
Date published: 2023-03-11
Rated 3 out of 5 by from One major error with the form (Income), needed fix The free form had an inserted page, where foreign income was an item with no option to check any "No Foreign Income" box. A $59 charge was assessed to file. I had a bad experience with someone in the Chat (her English was not good, she did not understand my question. Then I had a phone call with a specialist named Lamario, and he patiently found the error and got it corrected. He was the ultimate professional, a pleasure to work with.
Date published: 2023-03-11
Rated 4 out of 5 by from easy pretty easy. i would very much like to defund the IRS
Date published: 2023-03-11
Rated 4 out of 5 by from Confusing For some reason it was more difficult to understand this year!. Not sure if I paid Federal twice....crazy at times!!
Date published: 2023-03-11
Rated 1 out of 5 by from disappointing we have used Turbo Tax for at least the last 8 years. I won't purchase it again. it was more confusing this year and left us feeling unsure if we did everything correctly.
Date published: 2023-03-11
Rated 5 out of 5 by from Excellent: easy to use I was pleased with using TurboTax software. The instructions are very clear, answers from help menu are very clear. Navigation is very intuitive. Thank you to all people who worked on the software. Thank you for the great service!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax expert was excellent Five Stars Alice Turbo tax missed something important bust ratified its mistake efficiently
Date published: 2023-03-11
Rated 5 out of 5 by from Very thankful for TurboTax TurboTax knows how to do my return in areas where I am lacking. It is great to send TurboTax to my financial institution and have it download the forms and put the information in the right place, particularly the 1099-B with its dozens of entries. I had one issue that I couldn't resolve and called in for live assistance. He helped me through the forms and resolved the issue. What a great service.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was amazing Zachary was very helpful l and we would recommend him to anyone .
Date published: 2023-03-11
Rated 4 out of 5 by from Again another easy year I do not mind paying to use TurboTax - I have been doing my taxes with them for longer than I can remember. I am confident they will be done correctly. The indepth questions help me find as many deductions as possible.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 1179