TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is Great! Guided me through the process, was able to obtain all my necessary documents, found forms I wasn't aware I needed
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Easy to understand and complete all areas. It is very helpful that there are pop ups that explain what things mean.
Date published: 2023-03-16
Rated 5 out of 5 by from Just great Love the humor and animations throughout. It was much quicker and easier to use than any other online tax prep software I used.
Date published: 2023-03-16
Rated 4 out of 5 by from Why do longtime users not receive a discount? The cost is becoming extremely high. The product works fine. I enter my data manually and it doesn't take long at all to do a small business return. But between the Federal & State cost (single state here), it's $200! For a single use? Also, I have to enter who I am (email, business name, etc) every time when I have an Intuit account and have used this software for a decade. That's nutty. How about an email offer in January each year, with a longtime member discount, click and go...
Date published: 2023-03-16
Rated 1 out of 5 by from Customer Why did I have to pay for services I didn’t even use like I have no Ohio taxes coming back but I was still charged for the services
Date published: 2023-03-16
Rated 5 out of 5 by from turbo Tax really made the process easy!!! I had a complex tax return to do this year and Turbo Tax made the process easy with it's step by step process.
Date published: 2023-03-16
Rated 5 out of 5 by from Great way to file Turbo Tax has always been thorough, fast, and secure.
Date published: 2023-03-16
Rated 5 out of 5 by from Better every year Really like the updated document uploader, terrific time saver.
Date published: 2023-03-16
Rated 1 out of 5 by from Poor A) They don't tell you that they consider NYC a "State" and you must pay an additional $55 fee for NYC in TurboTax Business. Also, the purchase process is unclear, full of typos. Even when I called TurboTax the representatives couldn't figure it out. They said, "Umm, ok we'll have to inform our product team." Terrible experience. This software has not been improved much from 10 years ago. Among other things, it's not clear where to enter income from an S Corporation.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is very easy to use Very easy to use and stop and catch up on another da
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 1165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great! Guided me through the process, was able to obtain all my necessary documents, found forms I wasn't aware I needed
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Easy to understand and complete all areas. It is very helpful that there are pop ups that explain what things mean.
Date published: 2023-03-16
Rated 5 out of 5 by from Just great Love the humor and animations throughout. It was much quicker and easier to use than any other online tax prep software I used.
Date published: 2023-03-16
Rated 4 out of 5 by from Why do longtime users not receive a discount? The cost is becoming extremely high. The product works fine. I enter my data manually and it doesn't take long at all to do a small business return. But between the Federal & State cost (single state here), it's $200! For a single use? Also, I have to enter who I am (email, business name, etc) every time when I have an Intuit account and have used this software for a decade. That's nutty. How about an email offer in January each year, with a longtime member discount, click and go...
Date published: 2023-03-16
Rated 1 out of 5 by from Customer Why did I have to pay for services I didn’t even use like I have no Ohio taxes coming back but I was still charged for the services
Date published: 2023-03-16
Rated 5 out of 5 by from turbo Tax really made the process easy!!! I had a complex tax return to do this year and Turbo Tax made the process easy with it's step by step process.
Date published: 2023-03-16
Rated 5 out of 5 by from Great way to file Turbo Tax has always been thorough, fast, and secure.
Date published: 2023-03-16
Rated 5 out of 5 by from Better every year Really like the updated document uploader, terrific time saver.
Date published: 2023-03-16
Rated 1 out of 5 by from Poor A) They don't tell you that they consider NYC a "State" and you must pay an additional $55 fee for NYC in TurboTax Business. Also, the purchase process is unclear, full of typos. Even when I called TurboTax the representatives couldn't figure it out. They said, "Umm, ok we'll have to inform our product team." Terrible experience. This software has not been improved much from 10 years ago. Among other things, it's not clear where to enter income from an S Corporation.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is very easy to use Very easy to use and stop and catch up on another da
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 1165