TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome Very easy to use with clear step by step instructions
Date published: 2023-03-19
Rated 1 out of 5 by from not free to file anymore my previous returns were free to file will no longer file with turbo tax moving forward
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax was very easy to use! I began by downloading the app on my phone but then had to finish on my laptop at home due to needing important financial documents. turbo tax never even blinked!
Date published: 2023-03-19
Rated 5 out of 5 by from GETTING STARTED downloading onto personnal computer confusing. Hard to find 2022 files
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is great It is great to have the returns from previous year, and the compares to make sure the similar items are addressed, which takes the guess work down to a minimum.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax great, would love more visuals Good experience, I would love visuals for taxes owed based on taxable income. As deductions are added would love visuals that show impact.
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo Tax has made it harder to mail your return Everything was fine up until it was time to file. Turbo tax has made it harder to print and file returns by not giving you the option in the same place for eFiling. You either have to select "no" to eFile which groups both the Federal and State where before it gave the option to select how you wanted to file your federal and state separately. It's appears the recommended filing method of eFile is the one Turbo Tax wants their customers to use making more difficult to mail your returns for State and eFile for Federal. This used to be so easy. I will most likely not return to Turbo Tax.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Went Smooth working with the 2021 version of turbotax
Date published: 2023-03-19
Rated 4 out of 5 by from Mostly good except for an unfixable form 321 error Everything was fine until we reached the AZ charitable contribution page. We tried to enter our yearly St Jude's contribution but was told it did not qualify. So, TurboTax would not let us make that change! We kept getting a review error even though we started over. Then we were told we would need to print and file by mail. We ended up deleting the AZ state return and starting over.
Date published: 2023-03-19
Rated 5 out of 5 by from Couldn't be easier!! Very easy to use. Finished in no time. Good value!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 1137
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome Very easy to use with clear step by step instructions
Date published: 2023-03-19
Rated 1 out of 5 by from not free to file anymore my previous returns were free to file will no longer file with turbo tax moving forward
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax was very easy to use! I began by downloading the app on my phone but then had to finish on my laptop at home due to needing important financial documents. turbo tax never even blinked!
Date published: 2023-03-19
Rated 5 out of 5 by from GETTING STARTED downloading onto personnal computer confusing. Hard to find 2022 files
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax is great It is great to have the returns from previous year, and the compares to make sure the similar items are addressed, which takes the guess work down to a minimum.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax great, would love more visuals Good experience, I would love visuals for taxes owed based on taxable income. As deductions are added would love visuals that show impact.
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo Tax has made it harder to mail your return Everything was fine up until it was time to file. Turbo tax has made it harder to print and file returns by not giving you the option in the same place for eFiling. You either have to select "no" to eFile which groups both the Federal and State where before it gave the option to select how you wanted to file your federal and state separately. It's appears the recommended filing method of eFile is the one Turbo Tax wants their customers to use making more difficult to mail your returns for State and eFile for Federal. This used to be so easy. I will most likely not return to Turbo Tax.
Date published: 2023-03-19
Rated 5 out of 5 by from Great Went Smooth working with the 2021 version of turbotax
Date published: 2023-03-19
Rated 4 out of 5 by from Mostly good except for an unfixable form 321 error Everything was fine until we reached the AZ charitable contribution page. We tried to enter our yearly St Jude's contribution but was told it did not qualify. So, TurboTax would not let us make that change! We kept getting a review error even though we started over. Then we were told we would need to print and file by mail. We ended up deleting the AZ state return and starting over.
Date published: 2023-03-19
Rated 5 out of 5 by from Couldn't be easier!! Very easy to use. Finished in no time. Good value!!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 1137