TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Questions instead of forms are great! I'm 85 and have used Turbo Tax since it first came out. But I don't remember when that was. Answering its questions, instead of trying to fill out IRS forms, is usually so very, very easy. Sometimes, but not often, I need their help and/or explanation.
Date published: 2023-03-18
Rated 5 out of 5 by from No reason to change tax prep software Started using TurboTax for tax year 1997 and do not have any reason or desire to change software.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! Everything was made easy! Every step was explained easily!
Date published: 2023-03-18
Rated 3 out of 5 by from Changes with the times I have a AS in accounting and tax preparation and a BS in Management. Over the years I have seen TurboTax become more complex and sophisticated. For an expert this can be regarded as a plus, for the rest of us it is a downer. The explanations for credits and income are written by a lawyer, hard to understand kind of like the tax site at irs.gov. Please try to keep TurboTax simple and pay attention to the explanations given to common users. I shall use TurboTax again in the future.
Date published: 2023-03-18
Rated 5 out of 5 by from Makes complex return simple Used Business version of Turbo Tax even though it is only for Windows. Used Windows Parallel to run the program on my Apple. That worked extremely well.
Date published: 2023-03-18
Rated 1 out of 5 by from Price too expensive- Need to lower price While software is good price too expensive. Need to lower price.
Date published: 2023-03-18
Rated 2 out of 5 by from Straight forward to use.....Until it isn't. If software glitch is encountered (in this case, a failed validation notice when attempting to e file) if can be maddening to find a way out of the problem.
Date published: 2023-03-18
Rated 4 out of 5 by from 2022TurboTax Deluxe The 2022 edition of TurboTax Deluxe does not pull in more than one account from investment firms such as Fidelity or Vanguard. It only pulls in one persons account and the only thing you can do with the spouses account is enter the data manually. Many complaints of this in the TurboTax frequently asked questions but these is no resolution.
Date published: 2023-03-18
Rated 5 out of 5 by from Used for year Always easy to understand and plenty of helpful boxes that pop up if you have any questions at all.
Date published: 2023-03-18
Rated 4 out of 5 by from awsome good service fast and easy to used very good information
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 1117
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Questions instead of forms are great! I'm 85 and have used Turbo Tax since it first came out. But I don't remember when that was. Answering its questions, instead of trying to fill out IRS forms, is usually so very, very easy. Sometimes, but not often, I need their help and/or explanation.
Date published: 2023-03-18
Rated 5 out of 5 by from No reason to change tax prep software Started using TurboTax for tax year 1997 and do not have any reason or desire to change software.
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax is great! Everything was made easy! Every step was explained easily!
Date published: 2023-03-18
Rated 3 out of 5 by from Changes with the times I have a AS in accounting and tax preparation and a BS in Management. Over the years I have seen TurboTax become more complex and sophisticated. For an expert this can be regarded as a plus, for the rest of us it is a downer. The explanations for credits and income are written by a lawyer, hard to understand kind of like the tax site at irs.gov. Please try to keep TurboTax simple and pay attention to the explanations given to common users. I shall use TurboTax again in the future.
Date published: 2023-03-18
Rated 5 out of 5 by from Makes complex return simple Used Business version of Turbo Tax even though it is only for Windows. Used Windows Parallel to run the program on my Apple. That worked extremely well.
Date published: 2023-03-18
Rated 1 out of 5 by from Price too expensive- Need to lower price While software is good price too expensive. Need to lower price.
Date published: 2023-03-18
Rated 2 out of 5 by from Straight forward to use.....Until it isn't. If software glitch is encountered (in this case, a failed validation notice when attempting to e file) if can be maddening to find a way out of the problem.
Date published: 2023-03-18
Rated 4 out of 5 by from 2022TurboTax Deluxe The 2022 edition of TurboTax Deluxe does not pull in more than one account from investment firms such as Fidelity or Vanguard. It only pulls in one persons account and the only thing you can do with the spouses account is enter the data manually. Many complaints of this in the TurboTax frequently asked questions but these is no resolution.
Date published: 2023-03-18
Rated 5 out of 5 by from Used for year Always easy to understand and plenty of helpful boxes that pop up if you have any questions at all.
Date published: 2023-03-18
Rated 4 out of 5 by from awsome good service fast and easy to used very good information
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 1117