TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax is not easily to complete for vision imp I have a vision issue and can barely see the forms to complete. The color Blue is too light as is the print in many cases. Should be able to darken the backen to offset the glare of the WHITE page.
Date published: 2023-03-13
Rated 5 out of 5 by from Always the best way to do your taxes! I have been using this service for years and it has always been a fast and reliable way to do my taxes. I will continue to use them for years to come!
Date published: 2023-03-13
Rated 4 out of 5 by from hope this works hope this works. first time trying turbo Tax. seems to easy
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome. It's so easy to follow and file each year I really love the guidance and simplicity of the program. It keeps all my dependent info year on year. I especially love the feature of being able to import my broker statements for easy input of capital gains.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is great! Glad I used it. Turbo Tax Live Experts were wonderful, especially the woman I worked with today - she was amazing! She helped me tremendously, was very knowledgeable and kind. She was a pleasure to work with!
Date published: 2023-03-13
Rated 3 out of 5 by from Needs to integrate ALL screens with a look back During the final review, there were questions about missing entries. One time I chose the wrong answer and couldn't go back to change it. This is my worst experience with Turbo Tax. Doubt I'll be back next year.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and thorough Once again it made the process easy and done with confidence.
Date published: 2023-03-13
Rated 2 out of 5 by from taking advantage of people isn't cool While TurboTax is a great service for getting the job done and the filing process was smooth, it's unfortunate how steep their fees are, with very little to no, arguably, notification that they will lock you into charges. I had to file an amendment, but couldn't do so without paying nearly $200 for my taxes to be filed; with no other way to complete this task because the 1040X form does not provide proper instruction on filing, my options were either pay the $200 fee or hire a lawyer or accountant (more expensive) to accurately complete my taxes. @TurboTax, stop taking advantage of the system. Please and thank you.
Date published: 2023-03-13
Rated 2 out of 5 by from Nice but not free I think this is a great product, but I know they market as being free but trap you with products needed to finish your returns. Likely won't be using again unless I have no other option.
Date published: 2023-03-13
Rated 2 out of 5 by from Good But Rough Integration With Quickbooks Online TurboTax Business is essential and very helpful for being able to prepare my own business taxes. The application and processes itself are pretty good, but the integration with Quickbooks Online is terrible. Jumping through all the hoops to get the data imported is quite frankly unacceptable. If not for the terrible integration, it would be 5 stars
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is not easily to complete for vision imp I have a vision issue and can barely see the forms to complete. The color Blue is too light as is the print in many cases. Should be able to darken the backen to offset the glare of the WHITE page.
Date published: 2023-03-13
Rated 5 out of 5 by from Always the best way to do your taxes! I have been using this service for years and it has always been a fast and reliable way to do my taxes. I will continue to use them for years to come!
Date published: 2023-03-13
Rated 4 out of 5 by from hope this works hope this works. first time trying turbo Tax. seems to easy
Date published: 2023-03-13
Rated 5 out of 5 by from Awesome. It's so easy to follow and file each year I really love the guidance and simplicity of the program. It keeps all my dependent info year on year. I especially love the feature of being able to import my broker statements for easy input of capital gains.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is great! Glad I used it. Turbo Tax Live Experts were wonderful, especially the woman I worked with today - she was amazing! She helped me tremendously, was very knowledgeable and kind. She was a pleasure to work with!
Date published: 2023-03-13
Rated 3 out of 5 by from Needs to integrate ALL screens with a look back During the final review, there were questions about missing entries. One time I chose the wrong answer and couldn't go back to change it. This is my worst experience with Turbo Tax. Doubt I'll be back next year.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy and thorough Once again it made the process easy and done with confidence.
Date published: 2023-03-13
Rated 2 out of 5 by from taking advantage of people isn't cool While TurboTax is a great service for getting the job done and the filing process was smooth, it's unfortunate how steep their fees are, with very little to no, arguably, notification that they will lock you into charges. I had to file an amendment, but couldn't do so without paying nearly $200 for my taxes to be filed; with no other way to complete this task because the 1040X form does not provide proper instruction on filing, my options were either pay the $200 fee or hire a lawyer or accountant (more expensive) to accurately complete my taxes. @TurboTax, stop taking advantage of the system. Please and thank you.
Date published: 2023-03-13
Rated 2 out of 5 by from Nice but not free I think this is a great product, but I know they market as being free but trap you with products needed to finish your returns. Likely won't be using again unless I have no other option.
Date published: 2023-03-13
Rated 2 out of 5 by from Good But Rough Integration With Quickbooks Online TurboTax Business is essential and very helpful for being able to prepare my own business taxes. The application and processes itself are pretty good, but the integration with Quickbooks Online is terrible. Jumping through all the hoops to get the data imported is quite frankly unacceptable. If not for the terrible integration, it would be 5 stars
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1106