TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Dlf39 from
Turbo Tax was easy to use.
The experience was great. Will use again next tax season.
Date published: 2023-03-21
Rated 5 out of 5 by
CareeExtra from
Better than going to a tax office.
I was able to put it all my expenses with no problems. Turbo Tax had a information and help tab to better explain any possible complicated topics.
Date published: 2023-03-21
Rated 5 out of 5 by
eman227 from
Turbo Tax Made Easy
Great, very easy to use and the cost is affordable. Can do your taxes in your pajamas!
Date published: 2023-03-21
Rated 3 out of 5 by
Kickirout from
Turbo
It's just such a good program. You get a better understanding what the IRS are looking for.
Date published: 2023-03-21
Rated 4 out of 5 by
Irritated in KF from
Becoming too complicated!
It seems like over the years TurboTax has harder and harder to use. In their effort to create a "need" to file with TurboTax they "hide" a lot of information. When trying to make changes or to view info inputted on certain forms, TurboTax won't let me see the form. I'm sure that's their way of protecting their process, but, it makes it harder for me. I spend several days working on these taxes. I am self-employed. I need to fill out my expenses. For example, if I already put my cell phone under the "communications" tab, I can't see that I might have put it under the "Office Expenses" tab. Let me see my Schedule C!!! or my Self Employed Taxes!!!
Date published: 2023-03-21
Rated 5 out of 5 by
TaxProIsMe from
Quick and Easy
Its direct and to the point. Verbiage is simple and easy to follow.
Date published: 2023-03-21
Rated 3 out of 5 by
null from
its ok
too expensive, we should also abolish the federal reserve
Date published: 2023-03-21
Rated 5 out of 5 by
Mike 1970 from
Very easy to do
As long as you have all of your current info, it is very simple
Date published: 2023-03-21
Rated 1 out of 5 by
TaxPayer69696969 from
Disappointed
Paid for a service from which I received very little assistance.
Date published: 2023-03-21
Rated 1 out of 5 by
NeverReturningAgain from
AGI error & editing issues
Terrible experience. TurboTax threw an error twice in regards to my AGI inspite of me having my 2021 1040 form that showed my AGI. The second time I attempted to edit it, TurboTax made me reenter all the data and re-file. Charging me AGAIN to file and use their services. I am beyond frustrated and annoyed. I will NEVER use this again. TurboTax - do better. Serve your customers better. I demand a refund.
All TurboTax® Offerings Reviews - Page 1064
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dlf39 from
Turbo Tax was easy to use.
The experience was great. Will use again next tax season.
Date published: 2023-03-21
Rated 5 out of 5 by
CareeExtra from
Better than going to a tax office.
I was able to put it all my expenses with no problems. Turbo Tax had a information and help tab to better explain any possible complicated topics.
Date published: 2023-03-21
Rated 5 out of 5 by
eman227 from
Turbo Tax Made Easy
Great, very easy to use and the cost is affordable. Can do your taxes in your pajamas!
Date published: 2023-03-21
Rated 3 out of 5 by
Kickirout from
Turbo
It's just such a good program. You get a better understanding what the IRS are looking for.
Date published: 2023-03-21
Rated 4 out of 5 by
Irritated in KF from
Becoming too complicated!
It seems like over the years TurboTax has harder and harder to use. In their effort to create a "need" to file with TurboTax they "hide" a lot of information. When trying to make changes or to view info inputted on certain forms, TurboTax won't let me see the form. I'm sure that's their way of protecting their process, but, it makes it harder for me. I spend several days working on these taxes. I am self-employed. I need to fill out my expenses. For example, if I already put my cell phone under the "communications" tab, I can't see that I might have put it under the "Office Expenses" tab. Let me see my Schedule C!!! or my Self Employed Taxes!!!
Date published: 2023-03-21
Rated 5 out of 5 by
TaxProIsMe from
Quick and Easy
Its direct and to the point. Verbiage is simple and easy to follow.
Date published: 2023-03-21
Rated 3 out of 5 by
null from
its ok
too expensive, we should also abolish the federal reserve
Date published: 2023-03-21
Rated 5 out of 5 by
Mike 1970 from
Very easy to do
As long as you have all of your current info, it is very simple
Date published: 2023-03-21
Rated 1 out of 5 by
TaxPayer69696969 from
Disappointed
Paid for a service from which I received very little assistance.
Date published: 2023-03-21
Rated 1 out of 5 by
NeverReturningAgain from
AGI error & editing issues
Terrible experience. TurboTax threw an error twice in regards to my AGI inspite of me having my 2021 1040 form that showed my AGI. The second time I attempted to edit it, TurboTax made me reenter all the data and re-file. Charging me AGAIN to file and use their services. I am beyond frustrated and annoyed. I will NEVER use this again. TurboTax - do better. Serve your customers better. I demand a refund.
All TurboTax® Offerings Reviews - Page 1064
Date published: 2023-03-21