TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Easton56 from
TurboTax is easy and great
The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by
Gordaecm from
I love Turbo tax its great
Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by
Hans111111111111 from
so easy and simple
I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by
Kimmie Koo from
Love Turbo Tax
I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by
Lucasx from
Excellent service!
very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by
Jeff minton from
Turbo Tax Awesomeness
the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by
sminor29 from
Federal was good, New York State not so much
I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by
Loyal_customer_2134234 from
Overall good, but "Complicated" tier is pricey
I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
Date published: 2023-03-13
Rated 5 out of 5 by
Daniel 2021 from
My son's Turbo Tax for 2022
The process requested a lot of repeat information which did not auto-fill. Possibly this was due to filling my son's previous year's return on a different computer. Turbo Tax did not have the previous year's file to pull information from. Otherwise, the entire process was very simply.
Date published: 2023-03-13
Rated 5 out of 5 by
SLD0923 from
Easy to Use
This is the 3rd time I've filed with Turbo Tax and it is so easy. First time filing married and they made it very straightforward to make sure we got the most for our return.
All TurboTax® Offerings Reviews - Page 1058
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Easton56 from
TurboTax is easy and great
The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by
Gordaecm from
I love Turbo tax its great
Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by
Hans111111111111 from
so easy and simple
I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by
Kimmie Koo from
Love Turbo Tax
I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by
Lucasx from
Excellent service!
very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by
Jeff minton from
Turbo Tax Awesomeness
the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by
sminor29 from
Federal was good, New York State not so much
I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by
Loyal_customer_2134234 from
Overall good, but "Complicated" tier is pricey
I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
Date published: 2023-03-13
Rated 5 out of 5 by
Daniel 2021 from
My son's Turbo Tax for 2022
The process requested a lot of repeat information which did not auto-fill. Possibly this was due to filling my son's previous year's return on a different computer. Turbo Tax did not have the previous year's file to pull information from. Otherwise, the entire process was very simply.
Date published: 2023-03-13
Rated 5 out of 5 by
SLD0923 from
Easy to Use
This is the 3rd time I've filed with Turbo Tax and it is so easy. First time filing married and they made it very straightforward to make sure we got the most for our return.
All TurboTax® Offerings Reviews - Page 1058
Date published: 2023-03-13