TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
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America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is easy and great The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by from I love Turbo tax its great Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by from so easy and simple I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent service! very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Awesomeness the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by from Federal was good, New York State not so much I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by from Overall good, but "Complicated" tier is pricey I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
Date published: 2023-03-13
Rated 5 out of 5 by from My son's Turbo Tax for 2022 The process requested a lot of repeat information which did not auto-fill. Possibly this was due to filling my son's previous year's return on a different computer. Turbo Tax did not have the previous year's file to pull information from. Otherwise, the entire process was very simply.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to Use This is the 3rd time I've filed with Turbo Tax and it is so easy. First time filing married and they made it very straightforward to make sure we got the most for our return.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1058
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy and great The experts are very helpful they answered my questions.
Date published: 2023-03-13
Rated 5 out of 5 by from I love Turbo tax its great Turbo tax is great. I don't have any problems using the program. I never have use the live chat, but I do use the question marks and the input that is provided
Date published: 2023-03-13
Rated 5 out of 5 by from so easy and simple I used stress about doing takes but not anymore. Thankyou.
Date published: 2023-03-13
Rated 5 out of 5 by from Love Turbo Tax I just appreciate the details of each section! So easy!
Date published: 2023-03-13
Rated 5 out of 5 by from Excellent service! very fast and efficient, no confusion! would recommend to everybody
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Awesomeness the process was simple and easy to follow. Will offer additional comments on the amount received. Total cost for me was just about 250$ so im not sure if it is worth it until i get the deposit
Date published: 2023-03-13
Rated 3 out of 5 by from Federal was good, New York State not so much I (and many other NY users) ran into a bug that wouldn't let us e-file due to a solar energy credit that we were not claiming. I was able to find a solve in the online community, but Intuit should have quickly corrected this bug.
Date published: 2023-03-13
Rated 4 out of 5 by from Overall good, but "Complicated" tier is pricey I am a turbotax customer for 10+ years and full service customer for 3+ years. I was initially quoted $369 for the live full service to cover Salary+Mortgage+Rental+Stocks, but suddently I was put into "Complicated tier" due to "two rentals" instead of "one" and the price jumped to $600 (this is lot higher than the most complicated version i.e., the self employed version which itself is $399). The incremental cost doesn't make sense at all. I paid for this year since my tax expert did all the hard work to prepare everything and even though i have an option to pull at the last minute, i don't want to do it out of respect for the hard work put into it. I will definitely rethink if "full service complicated" trick is going to be pulled again next and will file it by myself (which is 80% cheaper).
Date published: 2023-03-13
Rated 5 out of 5 by from My son's Turbo Tax for 2022 The process requested a lot of repeat information which did not auto-fill. Possibly this was due to filling my son's previous year's return on a different computer. Turbo Tax did not have the previous year's file to pull information from. Otherwise, the entire process was very simply.
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to Use This is the 3rd time I've filed with Turbo Tax and it is so easy. First time filing married and they made it very straightforward to make sure we got the most for our return.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1058