TURBOTAX CUSTOMER REVIEWS
TurboTax CD/Download Reviews
Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.
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Rated 4 out of 5 by
Barney1099 from
TurboTax makes filing taxes relatively simple
The entry of 1099-R income by entering the numbers manually is poorly designed. A number of fields that don't apply need to be "X" out so as not to be required. The IRA/SepSimple box question is repeated, why?? After the "Payer" information is entered the next screen identifies errors for items that haven't been enter yet. The whole process needs to be better developed
Date published: 2023-03-20
Rated 2 out of 5 by
DavidKW from
It was painful
I am most disappointed that I could not see the details of my prior years review - I have filed using TurboTax for the past 5 consecutive years, and while it shows some summary info for last year, details are not available. Also, there were numerous cases in which the input was thoroughly confusing!
Date published: 2023-03-20
Rated 5 out of 5 by
G R L from
Satisfied with 1.5 hour process
It helps that I've used it in previous years because it prefills a lot of info that I only need to verify. I had no glitches and got done in a reasonable 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by
Mocatelli from
Dependable
We have used this product for decades to prepare our state and federal taxes. It has worked well and reliably. The cost is reasonable. No complaints.
Date published: 2023-03-20
Rated 5 out of 5 by
Doug Taxes are fun from
First Time User - Easy
Very intuitive platform, didn't have any issues. First time attempting taxes on my own and it was pretty easy!
Date published: 2023-03-20
Rated 5 out of 5 by
renegade4105 from
Quick and Easy
I talked to Norma from the east coast. Real nice and helped this old guy git er done.
Date published: 2023-03-20
Rated 5 out of 5 by
Turbo Mamaw from
Turbi Max is Awesome
Ease of use , Online help was awesome, Great job by Diana
Date published: 2023-03-20
Rated 5 out of 5 by
Karla15 from
TurboTax makes filing income taxes carefree
Have used TurboTax for several years. The question and answer makes it easy to not forget anything, and you can come back where you left off if you don't have the information you need. Very simple.
Date published: 2023-03-20
Rated 5 out of 5 by
STima from
Easy to use
I was worried about doing my own taxes without much experience but TurboTax was very user-friendly.
Date published: 2023-03-20
Rated 5 out of 5 by
Marc126 from
Fast and easy!
The process was so fast and each step was clearly explained!
All TurboTax® Offerings Reviews - Page 1051
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Barney1099 from
TurboTax makes filing taxes relatively simple
The entry of 1099-R income by entering the numbers manually is poorly designed. A number of fields that don't apply need to be "X" out so as not to be required. The IRA/SepSimple box question is repeated, why?? After the "Payer" information is entered the next screen identifies errors for items that haven't been enter yet. The whole process needs to be better developed
Date published: 2023-03-20
Rated 2 out of 5 by
DavidKW from
It was painful
I am most disappointed that I could not see the details of my prior years review - I have filed using TurboTax for the past 5 consecutive years, and while it shows some summary info for last year, details are not available. Also, there were numerous cases in which the input was thoroughly confusing!
Date published: 2023-03-20
Rated 5 out of 5 by
G R L from
Satisfied with 1.5 hour process
It helps that I've used it in previous years because it prefills a lot of info that I only need to verify. I had no glitches and got done in a reasonable 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by
Mocatelli from
Dependable
We have used this product for decades to prepare our state and federal taxes. It has worked well and reliably. The cost is reasonable. No complaints.
Date published: 2023-03-20
Rated 5 out of 5 by
Doug Taxes are fun from
First Time User - Easy
Very intuitive platform, didn't have any issues. First time attempting taxes on my own and it was pretty easy!
Date published: 2023-03-20
Rated 5 out of 5 by
renegade4105 from
Quick and Easy
I talked to Norma from the east coast. Real nice and helped this old guy git er done.
Date published: 2023-03-20
Rated 5 out of 5 by
Turbo Mamaw from
Turbi Max is Awesome
Ease of use , Online help was awesome, Great job by Diana
Date published: 2023-03-20
Rated 5 out of 5 by
Karla15 from
TurboTax makes filing income taxes carefree
Have used TurboTax for several years. The question and answer makes it easy to not forget anything, and you can come back where you left off if you don't have the information you need. Very simple.
Date published: 2023-03-20
Rated 5 out of 5 by
STima from
Easy to use
I was worried about doing my own taxes without much experience but TurboTax was very user-friendly.
Date published: 2023-03-20
Rated 5 out of 5 by
Marc126 from
Fast and easy!
The process was so fast and each step was clearly explained!
All TurboTax® Offerings Reviews - Page 1051
Date published: 2023-03-20