TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Super Easy Really helpful and made my taxes pretty easy, but a forced review is super annoying. I can't move forward until I've written in this box.
Date published: 2022-04-18
Rated 1 out of 5 by from Filed taxes months ago, but never went through I filed my taxes months ago and even paid for it only for me to get an email close to the last day telling me that my taxes were never filed and now my refund looks smaller than what I remember. We shouldn't pay for this service if it's not going to be sent through in a timely manner.
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is relevant It makes things a lot easier. if you need help they are available to help which makes it convenient
Date published: 2022-04-18
Rated 3 out of 5 by from Glitch with turbotax turbotax for donation to private school with married filing separately is wrong again! it only returned the amount for 323 and did not return for the amount for 348! last year it was right. Please advise how I get the $610 back. Thanks!
Date published: 2022-04-18
Rated 4 out of 5 by from Happy customer! Easy to use, have been a customer for over 8 yrs. No issues to speak of.
Date published: 2022-04-18
Rated 5 out of 5 by from 2022 Tax Season First time where I have had to pay back....I was terrified I thought it would be a bad experience but NOPE!! turbotax walked me thru it, and i am confident it will all work out
Date published: 2022-04-18
Rated 4 out of 5 by from TT is helpful It is sort of easy to download if you know how to do application downloads. Helps to have a knowledgeable friend or family member around when getting going. Can't understand why it doesn't load from CD. The stepwise approach is simple. Didn't understand why it was trying to force me to enter child support type questions (I don't have any kids). I guess I skipped something somewhere. Eventually I redid that whole section and it went away.
Date published: 2022-04-18
Rated 5 out of 5 by from user friendly made my tax filing simple and easy to follow and way less stressful to file
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Impressive and Super Easy! I absolutely LOVE how easy this is! One of my favorite things are the links that give you more information on the things you may not be sure of, or things you want to know more about. The little info box comes in and breaks it down for you - it's perfect! If you are unsure how to answer, you can click the links and it will give you more info to help you make a good choice. I loved that. I also loved how easy it was to get my information auto populated from my W-2. This entire program was streamline and easy to use from start to finish!
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Didn't go well for me this year There were several issues that arose with filling in the data this year resulting in a long delay and then TT didn't e file my Fed and State at the same time and it was very difficult and not at all intuitive to e- file the State separately. I am very unhappy. I've been using Turbo Tax since around 2003.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5898
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super Easy Really helpful and made my taxes pretty easy, but a forced review is super annoying. I can't move forward until I've written in this box.
Date published: 2022-04-18
Rated 1 out of 5 by from Filed taxes months ago, but never went through I filed my taxes months ago and even paid for it only for me to get an email close to the last day telling me that my taxes were never filed and now my refund looks smaller than what I remember. We shouldn't pay for this service if it's not going to be sent through in a timely manner.
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is relevant It makes things a lot easier. if you need help they are available to help which makes it convenient
Date published: 2022-04-18
Rated 3 out of 5 by from Glitch with turbotax turbotax for donation to private school with married filing separately is wrong again! it only returned the amount for 323 and did not return for the amount for 348! last year it was right. Please advise how I get the $610 back. Thanks!
Date published: 2022-04-18
Rated 4 out of 5 by from Happy customer! Easy to use, have been a customer for over 8 yrs. No issues to speak of.
Date published: 2022-04-18
Rated 5 out of 5 by from 2022 Tax Season First time where I have had to pay back....I was terrified I thought it would be a bad experience but NOPE!! turbotax walked me thru it, and i am confident it will all work out
Date published: 2022-04-18
Rated 4 out of 5 by from TT is helpful It is sort of easy to download if you know how to do application downloads. Helps to have a knowledgeable friend or family member around when getting going. Can't understand why it doesn't load from CD. The stepwise approach is simple. Didn't understand why it was trying to force me to enter child support type questions (I don't have any kids). I guess I skipped something somewhere. Eventually I redid that whole section and it went away.
Date published: 2022-04-18
Rated 5 out of 5 by from user friendly made my tax filing simple and easy to follow and way less stressful to file
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Impressive and Super Easy! I absolutely LOVE how easy this is! One of my favorite things are the links that give you more information on the things you may not be sure of, or things you want to know more about. The little info box comes in and breaks it down for you - it's perfect! If you are unsure how to answer, you can click the links and it will give you more info to help you make a good choice. I loved that. I also loved how easy it was to get my information auto populated from my W-2. This entire program was streamline and easy to use from start to finish!
Date published: 2022-04-18
Rated 1 out of 5 by from Turbo Tax Didn't go well for me this year There were several issues that arose with filling in the data this year resulting in a long delay and then TT didn't e file my Fed and State at the same time and it was very difficult and not at all intuitive to e- file the State separately. I am very unhappy. I've been using Turbo Tax since around 2003.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5898