TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax is great! - Live Agent vague Turbotax makes the process very easy and the pre written questions and answers are helpful. We worked with two live agents; the 1st one couldn't tell us why we owed over $5,000 & said to clear the form and start over. When we asked Daniel, the 2nd live agent what caused the increase in the amount we how, we received a vague answer. Specifically when I said both of our exemptions are set to zero, how can we possibly owe over $5,000.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is great Easy to follow instructions, Kate was wonderful. thank you
Date published: 2023-02-19
Rated 5 out of 5 by from awesome experience great product xxxxxxxxxxxxvvvvvvvvvvvvvvvvbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Date published: 2023-02-19
Rated 5 out of 5 by from Good experience The experience was exceptional. Made it through most of the file but it got catawampused and I had to get the pro's to help out.
Date published: 2023-02-19
Rated 5 out of 5 by from awesome so easy and fast to use I love doing my own taxes in the privacy of my home.
Date published: 2023-02-19
Rated 4 out of 5 by from Ease of Use Very easy to use. Great explanations so very understandable
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax IS AWESOME !!! Been a Turbo Tax custome for YEARS, with NO complaints !! Very thorough, easy to follow instructions, and personal assistance is available if required .... can't beat it !!
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax The Future The live expert was too eager to take control of our computer for an easily solved problem without the aid of computer control. I would like loyalty discounts for home & business version.
Date published: 2023-02-19
Rated 5 out of 5 by from Reliable and easy to use I've been using TurboTax for a long time now and have always found it easy to use. My questions always get answered and when I don't understand something, I always find the answers on their search tabs.
Date published: 2023-02-19
Rated 5 out of 5 by from It was great I was able to follow the info and get documents which helped me at filling out my return plus having a live person to talk and ask questions.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11705
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is great! - Live Agent vague Turbotax makes the process very easy and the pre written questions and answers are helpful. We worked with two live agents; the 1st one couldn't tell us why we owed over $5,000 & said to clear the form and start over. When we asked Daniel, the 2nd live agent what caused the increase in the amount we how, we received a vague answer. Specifically when I said both of our exemptions are set to zero, how can we possibly owe over $5,000.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax is great Easy to follow instructions, Kate was wonderful. thank you
Date published: 2023-02-19
Rated 5 out of 5 by from awesome experience great product xxxxxxxxxxxxvvvvvvvvvvvvvvvvbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Date published: 2023-02-19
Rated 5 out of 5 by from Good experience The experience was exceptional. Made it through most of the file but it got catawampused and I had to get the pro's to help out.
Date published: 2023-02-19
Rated 5 out of 5 by from awesome so easy and fast to use I love doing my own taxes in the privacy of my home.
Date published: 2023-02-19
Rated 4 out of 5 by from Ease of Use Very easy to use. Great explanations so very understandable
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax IS AWESOME !!! Been a Turbo Tax custome for YEARS, with NO complaints !! Very thorough, easy to follow instructions, and personal assistance is available if required .... can't beat it !!
Date published: 2023-02-19
Rated 4 out of 5 by from Turbo Tax The Future The live expert was too eager to take control of our computer for an easily solved problem without the aid of computer control. I would like loyalty discounts for home & business version.
Date published: 2023-02-19
Rated 5 out of 5 by from Reliable and easy to use I've been using TurboTax for a long time now and have always found it easy to use. My questions always get answered and when I don't understand something, I always find the answers on their search tabs.
Date published: 2023-02-19
Rated 5 out of 5 by from It was great I was able to follow the info and get documents which helped me at filling out my return plus having a live person to talk and ask questions.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 11705