TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
JazzedinAZ from
Turbotax is great! - Live Agent vague
Turbotax makes the process very easy and the pre written questions and answers are helpful. We worked with two live agents; the 1st one couldn't tell us why we owed over $5,000 & said to clear the form and start over. When we asked Daniel, the 2nd live agent what caused the increase in the amount we how, we received a vague answer. Specifically when I said both of our exemptions are set to zero, how can we possibly owe over $5,000.
Date published: 2023-02-19
Rated 5 out of 5 by
Buzz 88 from
Turbo Tax is great
Easy to follow instructions, Kate was wonderful. thank you
Date published: 2023-02-19
Rated 5 out of 5 by
mj21545555 from
awesome experience
great product xxxxxxxxxxxxvvvvvvvvvvvvvvvvbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Date published: 2023-02-19
Rated 5 out of 5 by
KXL073 from
Good experience
The experience was exceptional. Made it through most of the file but it got catawampused and I had to get the pro's to help out.
Date published: 2023-02-19
Rated 5 out of 5 by
step child from
awesome so easy and fast to use
I love doing my own taxes in the privacy of my home.
Date published: 2023-02-19
Rated 4 out of 5 by
EricWrstlng from
Ease of Use
Very easy to use. Great explanations so very understandable
Date published: 2023-02-19
Rated 5 out of 5 by
Axel 2 from
Turbo Tax IS AWESOME !!!
Been a Turbo Tax custome for YEARS, with NO complaints !! Very thorough, easy to follow instructions, and personal assistance is available if required .... can't beat it !!
Date published: 2023-02-19
Rated 4 out of 5 by
Crashpulse from
Turbo Tax The Future
The live expert was too eager to take control of our computer for an easily solved problem without the aid of computer control. I would like loyalty discounts for home & business version.
Date published: 2023-02-19
Rated 5 out of 5 by
kittyluvr from
Reliable and easy to use
I've been using TurboTax for a long time now and have always found it easy to use. My questions always get answered and when I don't understand something, I always find the answers on their search tabs.
Date published: 2023-02-19
Rated 5 out of 5 by
DSB59 from
It was great
I was able to follow the info and get documents which helped me at filling out my return plus having a live person to talk and ask questions.
All TurboTax® Offerings Reviews - Page 11705
Date published: 2023-02-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JazzedinAZ from
Turbotax is great! - Live Agent vague
Turbotax makes the process very easy and the pre written questions and answers are helpful. We worked with two live agents; the 1st one couldn't tell us why we owed over $5,000 & said to clear the form and start over. When we asked Daniel, the 2nd live agent what caused the increase in the amount we how, we received a vague answer. Specifically when I said both of our exemptions are set to zero, how can we possibly owe over $5,000.
Date published: 2023-02-19
Rated 5 out of 5 by
Buzz 88 from
Turbo Tax is great
Easy to follow instructions, Kate was wonderful. thank you
Date published: 2023-02-19
Rated 5 out of 5 by
mj21545555 from
awesome experience
great product xxxxxxxxxxxxvvvvvvvvvvvvvvvvbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Date published: 2023-02-19
Rated 5 out of 5 by
KXL073 from
Good experience
The experience was exceptional. Made it through most of the file but it got catawampused and I had to get the pro's to help out.
Date published: 2023-02-19
Rated 5 out of 5 by
step child from
awesome so easy and fast to use
I love doing my own taxes in the privacy of my home.
Date published: 2023-02-19
Rated 4 out of 5 by
EricWrstlng from
Ease of Use
Very easy to use. Great explanations so very understandable
Date published: 2023-02-19
Rated 5 out of 5 by
Axel 2 from
Turbo Tax IS AWESOME !!!
Been a Turbo Tax custome for YEARS, with NO complaints !! Very thorough, easy to follow instructions, and personal assistance is available if required .... can't beat it !!
Date published: 2023-02-19
Rated 4 out of 5 by
Crashpulse from
Turbo Tax The Future
The live expert was too eager to take control of our computer for an easily solved problem without the aid of computer control. I would like loyalty discounts for home & business version.
Date published: 2023-02-19
Rated 5 out of 5 by
kittyluvr from
Reliable and easy to use
I've been using TurboTax for a long time now and have always found it easy to use. My questions always get answered and when I don't understand something, I always find the answers on their search tabs.
Date published: 2023-02-19
Rated 5 out of 5 by
DSB59 from
It was great
I was able to follow the info and get documents which helped me at filling out my return plus having a live person to talk and ask questions.
All TurboTax® Offerings Reviews - Page 11705
Date published: 2023-02-19