TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent service I started to get to work with my taxes with a little help from one representative and I felt comfortable to go ahead on my own. As I realized there were more things that I couldn’t figure out so as easy a click on a button I had the ability to ask for someone to do the whole thing. Roberta was super. Very quick to respond to my questions and everything was done without worrying. Thank you!
Date published: 2021-03-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!!! THE PERSON WHO HELPED WAS AMAZING, VERY CALM AND VERY PATIENT
Date published: 2021-03-27
Rated 5 out of 5 by from Filed really late but Turbo Tax had me covered. I have used Turbo Tax since 1998. They have been flawless. Always appreciate the carryover information from year to year.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is it!!! Always a great tool with all the updated information!
Date published: 2021-03-27
Rated 5 out of 5 by from Awesome!! Love Turbo Tax....so easy to prepare taxes. I have used them for years
Date published: 2021-03-27
Rated 2 out of 5 by from Disappointed I don't like the fact that last year's returns could not be imported to this year. It caused me to re-enter everything again. I did not move or change the file from last year, it just didn't work.
Date published: 2021-03-27
Rated 4 out of 5 by from Thanks Turbo! I like filing here because it already has all my information, but the fees were higher than I thought they'd be after five years and this Pandemic. I do appreciate the ease of the touchscreen, e-file from my cellphone, and the easy questions with a simple, "Yes or No," tap. I feel it has covered all the deductions and insurance. I hope this continues to be a safe app. Thanks Turbo Tax.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo tax is an easy way to file your taxes I have been using turbo tax for two decades. I find it usually is pretty straight forward for most things. It does not handle K1's well when the K1 has the word stmt rather than an actual description that goes with the code. It also does not allow one to pay for state tax e-fiing with a credit card that has a name different from the name on the return.
Date published: 2021-03-27
Rated 5 out of 5 by from The best Very simple process they walk you thru everything and best thing it’s accurate and free and you know what they say if it’s free it’s for me.
Date published: 2021-03-27
Rated 5 out of 5 by from Thank you TurboTax I used TurboTax's live chat feature for a few questions regarding California State forms and Joshua was a very helpful tax specialist who answered my question efficiently and politely! This is my second year filing with TurboTax and I will definitely be using it from now on!
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 1154
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent service I started to get to work with my taxes with a little help from one representative and I felt comfortable to go ahead on my own. As I realized there were more things that I couldn’t figure out so as easy a click on a button I had the ability to ask for someone to do the whole thing. Roberta was super. Very quick to respond to my questions and everything was done without worrying. Thank you!
Date published: 2021-03-27
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!!! THE PERSON WHO HELPED WAS AMAZING, VERY CALM AND VERY PATIENT
Date published: 2021-03-27
Rated 5 out of 5 by from Filed really late but Turbo Tax had me covered. I have used Turbo Tax since 1998. They have been flawless. Always appreciate the carryover information from year to year.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is it!!! Always a great tool with all the updated information!
Date published: 2021-03-27
Rated 5 out of 5 by from Awesome!! Love Turbo Tax....so easy to prepare taxes. I have used them for years
Date published: 2021-03-27
Rated 2 out of 5 by from Disappointed I don't like the fact that last year's returns could not be imported to this year. It caused me to re-enter everything again. I did not move or change the file from last year, it just didn't work.
Date published: 2021-03-27
Rated 4 out of 5 by from Thanks Turbo! I like filing here because it already has all my information, but the fees were higher than I thought they'd be after five years and this Pandemic. I do appreciate the ease of the touchscreen, e-file from my cellphone, and the easy questions with a simple, "Yes or No," tap. I feel it has covered all the deductions and insurance. I hope this continues to be a safe app. Thanks Turbo Tax.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo tax is an easy way to file your taxes I have been using turbo tax for two decades. I find it usually is pretty straight forward for most things. It does not handle K1's well when the K1 has the word stmt rather than an actual description that goes with the code. It also does not allow one to pay for state tax e-fiing with a credit card that has a name different from the name on the return.
Date published: 2021-03-27
Rated 5 out of 5 by from The best Very simple process they walk you thru everything and best thing it’s accurate and free and you know what they say if it’s free it’s for me.
Date published: 2021-03-27
Rated 5 out of 5 by from Thank you TurboTax I used TurboTax's live chat feature for a few questions regarding California State forms and Joshua was a very helpful tax specialist who answered my question efficiently and politely! This is my second year filing with TurboTax and I will definitely be using it from now on!
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 1154