TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
JFed18954 from
Nice and easy
Easy to use especially in year 2 with the preforma
Date published: 2022-04-18
Rated 1 out of 5 by
CycloneI6 from
Too many extra fees
I originally tried to file for free and then most of the way through my return turbo tax told me I had to pay for deluxe to claim the American Opportunity Credit for my education expenses. I went ahead and got deluxe because I figured the 2000 dollar credit would easily offset the 60 dollars to claim it. Turbo tax then told me "don't worry, don't get out your payment methods, pay for deluxe out of your refund." So I did that and then it was 40 extra dollars, and very difficult to go back and change payment method for deluxe. Then turbo tax told me it was 50 dollars per state to file my returns, and I had to file for two states. So instead of filing for free like it was advertised turbo tax made me pay 200 dollars. Very unsatisfied and will never use this software again.
Date published: 2022-04-18
Rated 4 out of 5 by
KidGreenPeaRL from
Nice
Easy to use, and user-friendly. Quick and simple to prepare independently
Date published: 2022-04-18
Rated 5 out of 5 by
Mama Jewel from
Only way to fly!
This system allows for multiple types of income, multiple states (on one return), deductions and walks you through every step! You can work on it, go away, come back as many times as needed over as long a period of time as you need until you're ready to submit.
Date published: 2022-04-18
Rated 5 out of 5 by
Musick man from
Great job done,I'll use there service again.
Great job I will tell others, as so easy and simple,
Date published: 2022-04-18
Rated 3 out of 5 by
MadamMalay from
Thank You, Turbo
Thank You for helping me file my taxes, it was easy and fast.
Date published: 2022-04-18
Rated 1 out of 5 by
SeriouslyPeeved from
TurboTax is the worst
I usually have a good smooth time with turbo tax. This time their routing thru menus and rerouting thru same questions was a joke. Even their billing had problems. Not sure I will use them again.
Date published: 2022-04-18
Rated 5 out of 5 by
stephychong4 from
I love TurboTax
This is my second year using TurboTax. Before 2021, I always paid someone to do my taxes because I thought it was very intimidating. But after I did it myself for the first time, I realized that it wasn't so bad. I paid for the Deluxe option this year (as opposed to the basic one last year) and I loved it. I spoke with Candace on the phone tonight to get some clarification. She was INCREDIBLE- very sweet, helpful, knowledgable, and overall pleasant to talk to. Thank you! I will definitely be using TurboTax every year now, and I will be recommending it to others.
Date published: 2022-04-18
Rated 5 out of 5 by
pcvk from
TurboTax is great
Live help, call you back options, just a great platform
Date published: 2022-04-18
Rated 4 out of 5 by
Danible from
Little Buggy
The return kept returning to a question I answered, something that did not apply to myself. It wasn't something I misread or misfiled. Strange. I really hope this doesn't back to bite me in the butt.
All TurboTax® Offerings Reviews - Page 923
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
JFed18954 from
Nice and easy
Easy to use especially in year 2 with the preforma
Date published: 2022-04-18
Rated 1 out of 5 by
CycloneI6 from
Too many extra fees
I originally tried to file for free and then most of the way through my return turbo tax told me I had to pay for deluxe to claim the American Opportunity Credit for my education expenses. I went ahead and got deluxe because I figured the 2000 dollar credit would easily offset the 60 dollars to claim it. Turbo tax then told me "don't worry, don't get out your payment methods, pay for deluxe out of your refund." So I did that and then it was 40 extra dollars, and very difficult to go back and change payment method for deluxe. Then turbo tax told me it was 50 dollars per state to file my returns, and I had to file for two states. So instead of filing for free like it was advertised turbo tax made me pay 200 dollars. Very unsatisfied and will never use this software again.
Date published: 2022-04-18
Rated 4 out of 5 by
KidGreenPeaRL from
Nice
Easy to use, and user-friendly. Quick and simple to prepare independently
Date published: 2022-04-18
Rated 5 out of 5 by
Mama Jewel from
Only way to fly!
This system allows for multiple types of income, multiple states (on one return), deductions and walks you through every step! You can work on it, go away, come back as many times as needed over as long a period of time as you need until you're ready to submit.
Date published: 2022-04-18
Rated 5 out of 5 by
Musick man from
Great job done,I'll use there service again.
Great job I will tell others, as so easy and simple,
Date published: 2022-04-18
Rated 3 out of 5 by
MadamMalay from
Thank You, Turbo
Thank You for helping me file my taxes, it was easy and fast.
Date published: 2022-04-18
Rated 1 out of 5 by
SeriouslyPeeved from
TurboTax is the worst
I usually have a good smooth time with turbo tax. This time their routing thru menus and rerouting thru same questions was a joke. Even their billing had problems. Not sure I will use them again.
Date published: 2022-04-18
Rated 5 out of 5 by
stephychong4 from
I love TurboTax
This is my second year using TurboTax. Before 2021, I always paid someone to do my taxes because I thought it was very intimidating. But after I did it myself for the first time, I realized that it wasn't so bad. I paid for the Deluxe option this year (as opposed to the basic one last year) and I loved it. I spoke with Candace on the phone tonight to get some clarification. She was INCREDIBLE- very sweet, helpful, knowledgable, and overall pleasant to talk to. Thank you! I will definitely be using TurboTax every year now, and I will be recommending it to others.
Date published: 2022-04-18
Rated 5 out of 5 by
pcvk from
TurboTax is great
Live help, call you back options, just a great platform
Date published: 2022-04-18
Rated 4 out of 5 by
Danible from
Little Buggy
The return kept returning to a question I answered, something that did not apply to myself. It wasn't something I misread or misfiled. Strange. I really hope this doesn't back to bite me in the butt.
All TurboTax® Offerings Reviews - Page 923
Date published: 2022-04-18