TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Ooh whee, boy do I love taxes! They helped me do my taxes! And then they helped me submit my taxes! I love the 16th amendment to the United States Constitution!
Date published: 2022-04-18
Rated 5 out of 5 by from Very Good app/web based program Straightforward, easy to use. Thorough and clear. Well designed
Date published: 2022-04-18
Rated 3 out of 5 by from Does the Job, but not easy to reconcile The business version does not import data from Quickbooks online which is frustrating, but the product is still very useful. Entering the income, deductions and so forth is not difficult. The hard part is reconciling the balance sheet and TT Business could offer more help re how to do it on a field-by-field basis. I had a very hard time getting TTB to properly recognize my tax exempt forgiven PPP loans as well as my SBA EIDL, and I didn't know how or where to do this myself - guidance would have been very helpful here - until I stumbled upon the fields. Then it was hours of trial and error until everything reconciled which was frustrating, and TTB won't let you file until everything reconciles. It also would be very nice if I could file my state return online as printing and mailing 30+ pages of documents with a check is 1990's technology wouldn't you say?
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Quick! I've enjoyed Turbo Tax for a few years. They never let me down on accuracy and timeliness.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great Stephanie Callaway was outstanding. She knew absolutely everything and made this a pleasant experience. I definitely will recommend Turbo Tax to my friends.
Date published: 2022-04-18
Rated 1 out of 5 by from A Lot Harder To Use The software was much harder to use this year. I've used turbotax for many years and I've never had so many issues. The biggest problem is going from layman's terms to tax terms only tax preparers would know. This forces the user to have to pay to turbotax to get help. I waisted hours looking up terms and forms. Hopefully next year you will change it back. Unfortunately, I will have to go elsewhere next year to do my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from It's a great Tax software TurboTax is a very good software. I trust it. I will continue to use it next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Super helpful software and phone support! Phone support was excellent even on a Sunday, right before the filing deadline.
Date published: 2022-04-18
Rated 5 out of 5 by from Love TurboTax Always easy to use, never any issues with site or tax filing.
Date published: 2022-04-18
Rated 5 out of 5 by from great product Easy to use. Easy to find useful information if confused.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ooh whee, boy do I love taxes! They helped me do my taxes! And then they helped me submit my taxes! I love the 16th amendment to the United States Constitution!
Date published: 2022-04-18
Rated 5 out of 5 by from Very Good app/web based program Straightforward, easy to use. Thorough and clear. Well designed
Date published: 2022-04-18
Rated 3 out of 5 by from Does the Job, but not easy to reconcile The business version does not import data from Quickbooks online which is frustrating, but the product is still very useful. Entering the income, deductions and so forth is not difficult. The hard part is reconciling the balance sheet and TT Business could offer more help re how to do it on a field-by-field basis. I had a very hard time getting TTB to properly recognize my tax exempt forgiven PPP loans as well as my SBA EIDL, and I didn't know how or where to do this myself - guidance would have been very helpful here - until I stumbled upon the fields. Then it was hours of trial and error until everything reconciled which was frustrating, and TTB won't let you file until everything reconciles. It also would be very nice if I could file my state return online as printing and mailing 30+ pages of documents with a check is 1990's technology wouldn't you say?
Date published: 2022-04-18
Rated 5 out of 5 by from Easy and Quick! I've enjoyed Turbo Tax for a few years. They never let me down on accuracy and timeliness.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great Stephanie Callaway was outstanding. She knew absolutely everything and made this a pleasant experience. I definitely will recommend Turbo Tax to my friends.
Date published: 2022-04-18
Rated 1 out of 5 by from A Lot Harder To Use The software was much harder to use this year. I've used turbotax for many years and I've never had so many issues. The biggest problem is going from layman's terms to tax terms only tax preparers would know. This forces the user to have to pay to turbotax to get help. I waisted hours looking up terms and forms. Hopefully next year you will change it back. Unfortunately, I will have to go elsewhere next year to do my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from It's a great Tax software TurboTax is a very good software. I trust it. I will continue to use it next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Super helpful software and phone support! Phone support was excellent even on a Sunday, right before the filing deadline.
Date published: 2022-04-18
Rated 5 out of 5 by from Love TurboTax Always easy to use, never any issues with site or tax filing.
Date published: 2022-04-18
Rated 5 out of 5 by from great product Easy to use. Easy to find useful information if confused.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 902