TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Awesome !!!! Everything was easy and the examples were helpful!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Continues to Work Well I have used Turbotax for the last 2 decades and it continues to work well!
Date published: 2021-05-16
Rated 5 out of 5 by from Amazing... The app has been a life saver over the years, and a budget saver.
Date published: 2021-05-16
Rated 1 out of 5 by from Rip OFF!!! Began using Turbo Tax over a decade ago. The quality has decreased while the price has increased. Will be seeking an alternative for next year. Highly disappointed.
Date published: 2021-05-16
Rated 4 out of 5 by from Really convenient especially if used in the past Its very convenient especially when used previously to use your old returns as a basis for filing. The issue I have had is with the IRS rejecting the returns and Turbo Tax not catching it. My wife had identity theft and the IRS issued her a PIN to use, the issue is that I need one too since filing jointly and it had to be rejected by the IRS and State before then corrected and refiled. It would seem to me they should have that pop up at some point before allowing me to file in the first place.
Date published: 2021-05-16
Rated 2 out of 5 by from Infuriating - I do not need two states! The software decided I needed to file in two states which was incorrect but there was no way to correct this and override the second state. This error prevented the state check from running correctly at the end locking me into several infuriating recursive cycles where the software would start the check and never actually finish. I found myself literally yelling at the computer in several places. It got the job done, I think, but this was not a good experience.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is awesome and convenient Started my taxes, and was finished quicker than expected. Easy steps to follow and connecting W2s was a breeze. If you haven't done your taxes, I strongly recommend TurboTax
Date published: 2021-05-16
Rated 5 out of 5 by from iNDIVIDUAL It was, fast and easy to use , simple direct instructions.
Date published: 2021-05-16
Rated 5 out of 5 by from First timer Turbo tax was awesome, imformative and super helpful
Date published: 2021-05-16
Rated 5 out of 5 by from Phone Support Overall very good support, timely calls. courtesy and responsive
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 902
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Awesome !!!! Everything was easy and the examples were helpful!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax Continues to Work Well I have used Turbotax for the last 2 decades and it continues to work well!
Date published: 2021-05-16
Rated 5 out of 5 by from Amazing... The app has been a life saver over the years, and a budget saver.
Date published: 2021-05-16
Rated 1 out of 5 by from Rip OFF!!! Began using Turbo Tax over a decade ago. The quality has decreased while the price has increased. Will be seeking an alternative for next year. Highly disappointed.
Date published: 2021-05-16
Rated 4 out of 5 by from Really convenient especially if used in the past Its very convenient especially when used previously to use your old returns as a basis for filing. The issue I have had is with the IRS rejecting the returns and Turbo Tax not catching it. My wife had identity theft and the IRS issued her a PIN to use, the issue is that I need one too since filing jointly and it had to be rejected by the IRS and State before then corrected and refiled. It would seem to me they should have that pop up at some point before allowing me to file in the first place.
Date published: 2021-05-16
Rated 2 out of 5 by from Infuriating - I do not need two states! The software decided I needed to file in two states which was incorrect but there was no way to correct this and override the second state. This error prevented the state check from running correctly at the end locking me into several infuriating recursive cycles where the software would start the check and never actually finish. I found myself literally yelling at the computer in several places. It got the job done, I think, but this was not a good experience.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is awesome and convenient Started my taxes, and was finished quicker than expected. Easy steps to follow and connecting W2s was a breeze. If you haven't done your taxes, I strongly recommend TurboTax
Date published: 2021-05-16
Rated 5 out of 5 by from iNDIVIDUAL It was, fast and easy to use , simple direct instructions.
Date published: 2021-05-16
Rated 5 out of 5 by from First timer Turbo tax was awesome, imformative and super helpful
Date published: 2021-05-16
Rated 5 out of 5 by from Phone Support Overall very good support, timely calls. courtesy and responsive
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 902