TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lots of delays The TurboTax experts were fine, but the whole process took much longer than I expected and seemed to be filled with delays. I started two months before the deadline, had a lot of back and forth with my original expert (Joe), only to be transferred to a new person shortly after the tax deadline. The new person (Matt) was much more responsive, and he pushed to get it done.
Date published: 2022-06-03
Rated 5 out of 5 by from PURELY AWESOME FROM BEGINNING TO END, IT WAS GREAT! LOOK FORWARD TO NEXT YEAR!
Date published: 2022-06-03
Rated 5 out of 5 by from fast and very friendly Very prompt. Very friendly on the phone and in chats. Been using yall for quite a while!
Date published: 2022-06-03
Rated 4 out of 5 by from Tricked into upgrading! I like Turbo Tax and have used it to file my taxes myself since 2011. There has never been a problem! This year I sold my home and was prompted to upgrade to Premier from Deluxe, so I did so, thinking it was required. However at the end when I was ready to file, I read a comment that since I didn't have to claim my profit, I didn't have to use Premier. So I spent 2 hours trying to downgrade back to Deluxe. I couldn't do it and got a headache so bad that I am still reeling!
Date published: 2022-06-03
Rated 5 out of 5 by from great job i liked it and i will do it again i got more money back
Date published: 2022-06-03
Rated 4 out of 5 by from Turbo tax is awesome Had hard time until turbo tax came along Thanks y'all are the best
Date published: 2022-06-03
Rated 5 out of 5 by from TurboTax is Great! Easy to use. Great UI and UX. There are some issue with connectivity with other Intuit product.
Date published: 2022-06-03
Rated 5 out of 5 by from Mathew is my accountant/tax prep expert Excellent full service from Mathew. I would recommend the full service to anyone.
Date published: 2022-06-03
Rated 5 out of 5 by from Jason is a Pro Jason, our personal tax assistant, is the epitome of a conscientious tax professional -- accurate, thorough, and clear. Five stars!
Date published: 2022-06-03
Rated 5 out of 5 by from GREAT EXPERIENCE Really great. The person that we used was experienced and answered all questions
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 90
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Lots of delays The TurboTax experts were fine, but the whole process took much longer than I expected and seemed to be filled with delays. I started two months before the deadline, had a lot of back and forth with my original expert (Joe), only to be transferred to a new person shortly after the tax deadline. The new person (Matt) was much more responsive, and he pushed to get it done.
Date published: 2022-06-03
Rated 5 out of 5 by from PURELY AWESOME FROM BEGINNING TO END, IT WAS GREAT! LOOK FORWARD TO NEXT YEAR!
Date published: 2022-06-03
Rated 5 out of 5 by from fast and very friendly Very prompt. Very friendly on the phone and in chats. Been using yall for quite a while!
Date published: 2022-06-03
Rated 4 out of 5 by from Tricked into upgrading! I like Turbo Tax and have used it to file my taxes myself since 2011. There has never been a problem! This year I sold my home and was prompted to upgrade to Premier from Deluxe, so I did so, thinking it was required. However at the end when I was ready to file, I read a comment that since I didn't have to claim my profit, I didn't have to use Premier. So I spent 2 hours trying to downgrade back to Deluxe. I couldn't do it and got a headache so bad that I am still reeling!
Date published: 2022-06-03
Rated 5 out of 5 by from great job i liked it and i will do it again i got more money back
Date published: 2022-06-03
Rated 4 out of 5 by from Turbo tax is awesome Had hard time until turbo tax came along Thanks y'all are the best
Date published: 2022-06-03
Rated 5 out of 5 by from TurboTax is Great! Easy to use. Great UI and UX. There are some issue with connectivity with other Intuit product.
Date published: 2022-06-03
Rated 5 out of 5 by from Mathew is my accountant/tax prep expert Excellent full service from Mathew. I would recommend the full service to anyone.
Date published: 2022-06-03
Rated 5 out of 5 by from Jason is a Pro Jason, our personal tax assistant, is the epitome of a conscientious tax professional -- accurate, thorough, and clear. Five stars!
Date published: 2022-06-03
Rated 5 out of 5 by from GREAT EXPERIENCE Really great. The person that we used was experienced and answered all questions
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 90