TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Great Tax Refund Product The steps to complete the tax process was really easier then I thought and very quick.
Date published: 2021-10-16
Rated 4 out of 5 by from TurboTax Live Experts is a great value! I was distraught given all the changes and entries needed for 2020: retirement, working from a home office, rental income, mortgage refinance, and more. Thanks to Patricia - my expert - I was able to successfully navigate and complete all of these sections. Great value!
Date published: 2021-10-16
Rated 1 out of 5 by from Not Fair Service I generally like TurboTax, however I accidentally clicked the upgraded version and was unable to revert to the free version no matter what I tried. It was completely useless because I cannot itemize and thus use the standard deduction. Now I have paid over $100 for no reason at all other than the fact that this company makes it completely impossible to return to the free version of their software.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo tax is pretty great! The hardest part was on form 8938 for foreign financial assets that I have to complete. I own the foreign account, but as long as my mother is alive I get no benefits. So I complete it with 0s, but TurboTax then asks me to review it and to complete multiple columns with 0s, when the the summary column has zero anyway
Date published: 2021-10-16
Rated 5 out of 5 by from Turbotax is fantastic I have used turbotax four years in the making. Simple and very user friendly. I wish the Tax Code was as easily as turbotax. Keep up the great work team turbo-tax. Fred
Date published: 2021-10-16
Rated 3 out of 5 by from Different Year, same problems! Your search field provides answers that the software can't do (turbo tax premier). I wanted to edit a specific tax form. The answer was to use the "jump to" link, but the link doesn't take you to actual form. It takes you to the data entry fields. That's not the tax form. I searched online and rec'd the same answer. If you click on the "jump to" link, you'll be able to view and edit the actual form. Bottom line, I had file my return with an incomplete Form 8582. It won't affect my taxes, but my 2019 information didn't carry over. I could have easily added it directly to the form before filing, but no luck.
Date published: 2021-10-16
Rated 5 out of 5 by from Great experience The software is very intuitive and guides you easily through the process.
Date published: 2021-10-16
Rated 4 out of 5 by from Don't know what I'd do without Turbo Tax. I believe One Free State E-Filing should be included as well as the Free Federal E-Filing.
Date published: 2021-10-16
Rated 5 out of 5 by from Best Customer Service! So easy! Great service... Best tax service out there.
Date published: 2021-10-16
Rated 2 out of 5 by from HARD FAIL: Bad link between UI and worksheet form Sched-A / Mortgage (HELOC) create / edit UI failed to update form, forced failure at smart-check at completion of 1040 w/o sched-A, b/c standard deduction only. Major logic failure, disconnect in required flow. Would not submit eFile but did NOT reject; payment was done. Significant break, point of no return until I deleted ENTIRELY mortgage record, 1 of 3 overlapping records.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 880
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Tax Refund Product The steps to complete the tax process was really easier then I thought and very quick.
Date published: 2021-10-16
Rated 4 out of 5 by from TurboTax Live Experts is a great value! I was distraught given all the changes and entries needed for 2020: retirement, working from a home office, rental income, mortgage refinance, and more. Thanks to Patricia - my expert - I was able to successfully navigate and complete all of these sections. Great value!
Date published: 2021-10-16
Rated 1 out of 5 by from Not Fair Service I generally like TurboTax, however I accidentally clicked the upgraded version and was unable to revert to the free version no matter what I tried. It was completely useless because I cannot itemize and thus use the standard deduction. Now I have paid over $100 for no reason at all other than the fact that this company makes it completely impossible to return to the free version of their software.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo tax is pretty great! The hardest part was on form 8938 for foreign financial assets that I have to complete. I own the foreign account, but as long as my mother is alive I get no benefits. So I complete it with 0s, but TurboTax then asks me to review it and to complete multiple columns with 0s, when the the summary column has zero anyway
Date published: 2021-10-16
Rated 5 out of 5 by from Turbotax is fantastic I have used turbotax four years in the making. Simple and very user friendly. I wish the Tax Code was as easily as turbotax. Keep up the great work team turbo-tax. Fred
Date published: 2021-10-16
Rated 3 out of 5 by from Different Year, same problems! Your search field provides answers that the software can't do (turbo tax premier). I wanted to edit a specific tax form. The answer was to use the "jump to" link, but the link doesn't take you to actual form. It takes you to the data entry fields. That's not the tax form. I searched online and rec'd the same answer. If you click on the "jump to" link, you'll be able to view and edit the actual form. Bottom line, I had file my return with an incomplete Form 8582. It won't affect my taxes, but my 2019 information didn't carry over. I could have easily added it directly to the form before filing, but no luck.
Date published: 2021-10-16
Rated 5 out of 5 by from Great experience The software is very intuitive and guides you easily through the process.
Date published: 2021-10-16
Rated 4 out of 5 by from Don't know what I'd do without Turbo Tax. I believe One Free State E-Filing should be included as well as the Free Federal E-Filing.
Date published: 2021-10-16
Rated 5 out of 5 by from Best Customer Service! So easy! Great service... Best tax service out there.
Date published: 2021-10-16
Rated 2 out of 5 by from HARD FAIL: Bad link between UI and worksheet form Sched-A / Mortgage (HELOC) create / edit UI failed to update form, forced failure at smart-check at completion of 1040 w/o sched-A, b/c standard deduction only. Major logic failure, disconnect in required flow. Would not submit eFile but did NOT reject; payment was done. Significant break, point of no return until I deleted ENTIRELY mortgage record, 1 of 3 overlapping records.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 880