TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Made my life so much easier Turbo Tax Rocks! Went so smoothly! Super easy to understand. Great for everyone to use!
Date published: 2023-04-19
Rated 2 out of 5 by from Quality has decreased while price has gone up I've used Turbo Tax ( for both my personal and business filings ) for around 8 years. After this years experience, I am questioning if there is any value to the product. While it was always more expensive there was at least a convenience factor. I've typically spent about $500 per year and getting tired of the constant upcharge ... free one state but $25 to file, 2.5% convenience fee for card payments, auto enroll you in the yearly membership and good luck finding the button to unselect it. As important as the price was the software's constant errors coming up that say "you need to ask for an extension since that form isn't supported (8915 F). When the correct answer is ... a button was clicked incorrectly and our software design didn't anticipate that eventuality so you can't correct it. If intuit were at least able to say how to fix it on your online forums that would at least be a positive for the company. But no...the company post is incorrect, while John.Doe at the bottom has to explain it to everyone. Get it together ... you are a multi-billion company with 1 job. Not a lemonade stand
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Very easy to use, help topics were very well written and easy to understand.
Date published: 2023-04-19
Rated 2 out of 5 by from turbo tax is over priced I had used online assistance before and the price was very reasonable not the basic is over priced
Date published: 2023-04-19
Rated 1 out of 5 by from displeased you charged me to tell my credit card only to tell me that E-File wasn't an option? Not only did you charge me once, I was charged twice!
Date published: 2023-04-19
Rated 5 out of 5 by from AWSOME TurboTax is my go-to. It is fast and easy. Use TurboTax every year.
Date published: 2023-04-19
Rated 1 out of 5 by from Sneak hidden Feas its no longer free. hidden fees came out of nowhere
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey Great for a novice like me. It didn’t take me my whole lunch to complete.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Is Great Turbo makes it so much easier to file! I am so thankful!
Date published: 2023-04-19
Rated 2 out of 5 by from Forced me to pay for Premium I was never offered a Turbo Tax package option lower than Premium at the start of my filing, which was $119. I had nothing out of the ordinary, didn't sell any investments or have large life events this year. Pretty frustrating to find out that other packages were $59 and I was stuck paying $119 for services I didn't use. Probably my last year using Turbo Tax...
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Made my life so much easier Turbo Tax Rocks! Went so smoothly! Super easy to understand. Great for everyone to use!
Date published: 2023-04-19
Rated 2 out of 5 by from Quality has decreased while price has gone up I've used Turbo Tax ( for both my personal and business filings ) for around 8 years. After this years experience, I am questioning if there is any value to the product. While it was always more expensive there was at least a convenience factor. I've typically spent about $500 per year and getting tired of the constant upcharge ... free one state but $25 to file, 2.5% convenience fee for card payments, auto enroll you in the yearly membership and good luck finding the button to unselect it. As important as the price was the software's constant errors coming up that say "you need to ask for an extension since that form isn't supported (8915 F). When the correct answer is ... a button was clicked incorrectly and our software design didn't anticipate that eventuality so you can't correct it. If intuit were at least able to say how to fix it on your online forums that would at least be a positive for the company. But no...the company post is incorrect, while John.Doe at the bottom has to explain it to everyone. Get it together ... you are a multi-billion company with 1 job. Not a lemonade stand
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Very easy to use, help topics were very well written and easy to understand.
Date published: 2023-04-19
Rated 2 out of 5 by from turbo tax is over priced I had used online assistance before and the price was very reasonable not the basic is over priced
Date published: 2023-04-19
Rated 1 out of 5 by from displeased you charged me to tell my credit card only to tell me that E-File wasn't an option? Not only did you charge me once, I was charged twice!
Date published: 2023-04-19
Rated 5 out of 5 by from AWSOME TurboTax is my go-to. It is fast and easy. Use TurboTax every year.
Date published: 2023-04-19
Rated 1 out of 5 by from Sneak hidden Feas its no longer free. hidden fees came out of nowhere
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey Great for a novice like me. It didn’t take me my whole lunch to complete.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Is Great Turbo makes it so much easier to file! I am so thankful!
Date published: 2023-04-19
Rated 2 out of 5 by from Forced me to pay for Premium I was never offered a Turbo Tax package option lower than Premium at the start of my filing, which was $119. I had nothing out of the ordinary, didn't sell any investments or have large life events this year. Pretty frustrating to find out that other packages were $59 and I was stuck paying $119 for services I didn't use. Probably my last year using Turbo Tax...
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 827