TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is really helpful. Turbo Tax really made my income tax filing easy. Turbo Tax Live Expert is extremely helpful with all my questions answered.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax needs some education I can view and print my 2019 tax return pdf file but Turbotax could not find it
Date published: 2021-05-17
Rated 2 out of 5 by from Gets worse every year I use TurboTax because of it's partnership with TD Ameritrade (my brokerage) and imports all my investing forms negating the need for me to enter that info manually. However, each year their product has degraded. There are several areas where information can't be entered correctly because the software doesn't recognize all the available options written on the forms. Additionally, the many screens saying "You're doing great!" or "Here's what to expect next" in addition to constantly pushing their upgraded service (for more money) gets not just extremely annoying but wastes way too much time. Time needed for reviewing and correcting what the software can't seem to get right.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use I've been using TurboTax for a handful of years now, It's super easy to get everything filed right.
Date published: 2021-05-17
Rated 1 out of 5 by from ERRORS, ERRORS, ERRORS!!! TURBOTAX IS GETTING WORSE EVERY YEAR! ERRORS, ERRORS, ERRORS! KEEPS KICKING ME BACK WITHOUT EXPLANATION. MY RETURN WAS REJECTED! TERRIBLE.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great It is easy to work with and understand. I'd recommend it to anyone.
Date published: 2021-05-17
Rated 5 out of 5 by from EASY PEASY It's Simple & easy & quick I have used Turbo for years
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly! My taxes are very uncomplicated with just a few extra items. It makes no sense to pay top dollar when Turbo can do everything. It is clear and concise, very user friendly for all levels.
Date published: 2021-05-17
Rated 3 out of 5 by from OK this year, but e-file repeatedly rejected... I've been a long term user of Turbo Tax, but I had an issue this year where my efile continued to get rejected for improper identification. The only option it kept asking me to fix was the AGI, that I know was correct. The problem I believe was because I filed by mail for 2019 only (due to divorce complexities) and probably the taxpayer ID was not recognized. Either way, Turbo Tax just kept asking for me to put in a different AGI and every time it got rejected. I hope I don't have the same problem next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast, comprehensive, easy to use Just as described, worked very well. Happy to use each year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 718
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is really helpful. Turbo Tax really made my income tax filing easy. Turbo Tax Live Expert is extremely helpful with all my questions answered.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax needs some education I can view and print my 2019 tax return pdf file but Turbotax could not find it
Date published: 2021-05-17
Rated 2 out of 5 by from Gets worse every year I use TurboTax because of it's partnership with TD Ameritrade (my brokerage) and imports all my investing forms negating the need for me to enter that info manually. However, each year their product has degraded. There are several areas where information can't be entered correctly because the software doesn't recognize all the available options written on the forms. Additionally, the many screens saying "You're doing great!" or "Here's what to expect next" in addition to constantly pushing their upgraded service (for more money) gets not just extremely annoying but wastes way too much time. Time needed for reviewing and correcting what the software can't seem to get right.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use I've been using TurboTax for a handful of years now, It's super easy to get everything filed right.
Date published: 2021-05-17
Rated 1 out of 5 by from ERRORS, ERRORS, ERRORS!!! TURBOTAX IS GETTING WORSE EVERY YEAR! ERRORS, ERRORS, ERRORS! KEEPS KICKING ME BACK WITHOUT EXPLANATION. MY RETURN WAS REJECTED! TERRIBLE.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great It is easy to work with and understand. I'd recommend it to anyone.
Date published: 2021-05-17
Rated 5 out of 5 by from EASY PEASY It's Simple & easy & quick I have used Turbo for years
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly! My taxes are very uncomplicated with just a few extra items. It makes no sense to pay top dollar when Turbo can do everything. It is clear and concise, very user friendly for all levels.
Date published: 2021-05-17
Rated 3 out of 5 by from OK this year, but e-file repeatedly rejected... I've been a long term user of Turbo Tax, but I had an issue this year where my efile continued to get rejected for improper identification. The only option it kept asking me to fix was the AGI, that I know was correct. The problem I believe was because I filed by mail for 2019 only (due to divorce complexities) and probably the taxpayer ID was not recognized. Either way, Turbo Tax just kept asking for me to put in a different AGI and every time it got rejected. I hope I don't have the same problem next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast, comprehensive, easy to use Just as described, worked very well. Happy to use each year.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 718