TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome Each expert was knowledgeable, friendly and helpful
Date published: 2021-08-10
Rated 3 out of 5 by from Hidden fees and frequent "upgrading" notices I use TurboTax because it's still easiest and reasonable, but the "upgrade now" pages and surprise (extra state filing fees!?) fees really wear you down. Considering just doing it by paper next year and saving $150 bucks!
Date published: 2021-08-10
Rated 5 out of 5 by from Has worked well for me Turbo tax makes tax filings easier if you need to prepare the forms on your own. It's not cheap, but less expensive than an accountant, and you learn more about the process.
Date published: 2021-08-10
Rated 5 out of 5 by from Turbo Tax crosses and dots every T and I! Turbo Tax makes sure you have all the data entered and even all the address... info listed as needed.
Date published: 2021-08-10
Rated 1 out of 5 by from not accurate last rep seemed gelpful however still no refund fradulent card info
Date published: 2021-08-10
Rated 5 out of 5 by from awesome service keisha was awesome and so kind Very helpful!!! thank you lady!! you rock
Date published: 2021-08-09
Rated 4 out of 5 by from Turbo tax is ok A litle bit slow but they do a great job with the numbers
Date published: 2021-08-09
Rated 4 out of 5 by from Turbo Troubles The AGI was not accepted after 12 (I counted them) attempts. We looked it up on our 2019 taxes (line 8b) and still got No Where Until we finally called after an error message online appeared! We then contacted TT and spoke to tremendous Thomas in Texas who fixed the problem immediately (we used 0 for the AGI)! Really thats all it took ?? P.S. Please Do Not Ditch the Disk as we are NOT cloud users whenever possible.
Date published: 2021-08-09
Rated 3 out of 5 by from Great Site It was an experience with TurboTax. I'm not sure if it's the policy but i thought it was pretty ridiculous that we had to do our own calculations when it came to our stocks. We opted for a "professional" to help us file all that as we did not understand what exactly was needed. Little did we know they cannot and do not help with anything of the sort. I do not recommend having a "professional" file for you, and do it yourself. It'll be a lot cheaper and faster without all the miscommunications and missed messages. Don't waste your money.
Date published: 2021-08-09
Rated 5 out of 5 by from I love Turbo Tax I enjoy how my information from last year is moved to the current year.
Date published: 2021-08-09
All TurboTax® Offerings Reviews - Page 72
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome Each expert was knowledgeable, friendly and helpful
Date published: 2021-08-10
Rated 3 out of 5 by from Hidden fees and frequent "upgrading" notices I use TurboTax because it's still easiest and reasonable, but the "upgrade now" pages and surprise (extra state filing fees!?) fees really wear you down. Considering just doing it by paper next year and saving $150 bucks!
Date published: 2021-08-10
Rated 5 out of 5 by from Has worked well for me Turbo tax makes tax filings easier if you need to prepare the forms on your own. It's not cheap, but less expensive than an accountant, and you learn more about the process.
Date published: 2021-08-10
Rated 5 out of 5 by from Turbo Tax crosses and dots every T and I! Turbo Tax makes sure you have all the data entered and even all the address... info listed as needed.
Date published: 2021-08-10
Rated 1 out of 5 by from not accurate last rep seemed gelpful however still no refund fradulent card info
Date published: 2021-08-10
Rated 5 out of 5 by from awesome service keisha was awesome and so kind Very helpful!!! thank you lady!! you rock
Date published: 2021-08-09
Rated 4 out of 5 by from Turbo tax is ok A litle bit slow but they do a great job with the numbers
Date published: 2021-08-09
Rated 4 out of 5 by from Turbo Troubles The AGI was not accepted after 12 (I counted them) attempts. We looked it up on our 2019 taxes (line 8b) and still got No Where Until we finally called after an error message online appeared! We then contacted TT and spoke to tremendous Thomas in Texas who fixed the problem immediately (we used 0 for the AGI)! Really thats all it took ?? P.S. Please Do Not Ditch the Disk as we are NOT cloud users whenever possible.
Date published: 2021-08-09
Rated 3 out of 5 by from Great Site It was an experience with TurboTax. I'm not sure if it's the policy but i thought it was pretty ridiculous that we had to do our own calculations when it came to our stocks. We opted for a "professional" to help us file all that as we did not understand what exactly was needed. Little did we know they cannot and do not help with anything of the sort. I do not recommend having a "professional" file for you, and do it yourself. It'll be a lot cheaper and faster without all the miscommunications and missed messages. Don't waste your money.
Date published: 2021-08-09
Rated 5 out of 5 by from I love Turbo Tax I enjoy how my information from last year is moved to the current year.
Date published: 2021-08-09
All TurboTax® Offerings Reviews - Page 72