TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
ahuytpa from
Gets You Through It, Tries to Upsell You
Hard to get help unless you get "upgrades" into MAX/Premier, etc. I even purchased Deluxe but it still couldn't help me file all of my forms. It offered to upgrade me into a higher tier of TurboTax where it can handle that form. I didn't want to pay so it didn't let me e-file, thus had to print out my form and now am sending it through mail.
Date published: 2021-02-23
Rated 5 out of 5 by
easy55dm from
Turbo tax is awesome!
It was very easy! I use this every year to get the most from my return!
Date published: 2021-02-23
Rated 5 out of 5 by
Hig2106 from
TurboTax is Awesome!
Easy to use; easy to understand; and helpful advice is wonderful!
Date published: 2021-02-23
Rated 5 out of 5 by
Etch 13 from
Awesome
Quick and easy! Not a lot to it but takes a little bit of time so be prepared.
Date published: 2021-02-23
Rated 2 out of 5 by
longmatch from
2020 version after Feb update still has bugs
Last year, I lost my saved return file after updating the software. I had to manually enter all of the information AGAIN. This year the Schedule c form cannot delete blank items transferred from last year return and deleted. I talked with your customer service and she tried to hang up before my problems were solved. Need to improve her knowledge and skills.
Date published: 2021-02-23
Rated 4 out of 5 by
Nic_beh from
2021 Federal & State Income Tax
The program is great, but the filing fees are outrageous and the version that I purchased included the Federal e-file 5 uses and the State e-file one use. I was charged $20 to file the State and $40 for direct deposit to my bank. I will not use Turbo Tax again, because of these fees.
Date published: 2021-02-23
Rated 1 out of 5 by
01048618 from
Worst Experience with TurboTax since 2015
I have had continual problems with this year's program. I have been unable to Update and then the program shuts down while attempting to Re-start. After completing my taxes, without updating, I'm unable to Transmit due to the program requiring an Update. Very poor experience!!!
Date published: 2021-02-23
Rated 5 out of 5 by
TMFARMER from
Turbo Tax is awesome!
I really like to be able to file my own taxes with Turbo Tax, it is really easy to do because it gives you examples and suggestions for what type of taxes you need to do and there is always a tax expert to help you if you get confused about how to file!
Date published: 2021-02-23
Rated 3 out of 5 by
21919 from
TurboTax is expensive
Great product, but expensive I imagine your competitors will eat down your prices
Date published: 2021-02-23
Rated 4 out of 5 by
RADCHD from
Not as Smooth this year
Had some problems. TT wasn't as smooth sailing as it has been in previous years (5). The TT Live Expert was extremely patient and got the issue resolved after working an hour with me. He was great.
All TurboTax® Offerings Reviews - Page 692
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
ahuytpa from
Gets You Through It, Tries to Upsell You
Hard to get help unless you get "upgrades" into MAX/Premier, etc. I even purchased Deluxe but it still couldn't help me file all of my forms. It offered to upgrade me into a higher tier of TurboTax where it can handle that form. I didn't want to pay so it didn't let me e-file, thus had to print out my form and now am sending it through mail.
Date published: 2021-02-23
Rated 5 out of 5 by
easy55dm from
Turbo tax is awesome!
It was very easy! I use this every year to get the most from my return!
Date published: 2021-02-23
Rated 5 out of 5 by
Hig2106 from
TurboTax is Awesome!
Easy to use; easy to understand; and helpful advice is wonderful!
Date published: 2021-02-23
Rated 5 out of 5 by
Etch 13 from
Awesome
Quick and easy! Not a lot to it but takes a little bit of time so be prepared.
Date published: 2021-02-23
Rated 2 out of 5 by
longmatch from
2020 version after Feb update still has bugs
Last year, I lost my saved return file after updating the software. I had to manually enter all of the information AGAIN. This year the Schedule c form cannot delete blank items transferred from last year return and deleted. I talked with your customer service and she tried to hang up before my problems were solved. Need to improve her knowledge and skills.
Date published: 2021-02-23
Rated 4 out of 5 by
Nic_beh from
2021 Federal & State Income Tax
The program is great, but the filing fees are outrageous and the version that I purchased included the Federal e-file 5 uses and the State e-file one use. I was charged $20 to file the State and $40 for direct deposit to my bank. I will not use Turbo Tax again, because of these fees.
Date published: 2021-02-23
Rated 1 out of 5 by
01048618 from
Worst Experience with TurboTax since 2015
I have had continual problems with this year's program. I have been unable to Update and then the program shuts down while attempting to Re-start. After completing my taxes, without updating, I'm unable to Transmit due to the program requiring an Update. Very poor experience!!!
Date published: 2021-02-23
Rated 5 out of 5 by
TMFARMER from
Turbo Tax is awesome!
I really like to be able to file my own taxes with Turbo Tax, it is really easy to do because it gives you examples and suggestions for what type of taxes you need to do and there is always a tax expert to help you if you get confused about how to file!
Date published: 2021-02-23
Rated 3 out of 5 by
21919 from
TurboTax is expensive
Great product, but expensive I imagine your competitors will eat down your prices
Date published: 2021-02-23
Rated 4 out of 5 by
RADCHD from
Not as Smooth this year
Had some problems. TT wasn't as smooth sailing as it has been in previous years (5). The TT Live Expert was extremely patient and got the issue resolved after working an hour with me. He was great.
All TurboTax® Offerings Reviews - Page 692
Date published: 2021-02-23