TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Frustrating and chat was not helpful Usually happy with TurboTax but this time was very frustrating. Kept making me change things and then change them back. Chat didn't provide any help.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome!!! Its really awesome. I can't think of any one else.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is okay. Product isn't worth the cost. You have to pay extra for someone to chat with you and answer questions. I wasn't able to load last year's tax form.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Mac app NEEDS to be updated The TurboTax Mac app UI NEEDS to be updated. The software looks like it's left over from 10 years ago, and is lacking several key features of most other Mac apps (i.e. the ability to increase text size, autosave, etc.). Entering tax data could also be easier, as the form fields are often not long enough display all data. The section for manually entering capital gains is particularly horrendous. The one area where TurboTax shines is the explanations / help topics for each section of the "easy step" process. Otherwise, the software is below-average compared to other web-based tax apps.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is just right. Did not engage; I walked through it with minimal trouble.
Date published: 2021-05-17
Rated 5 out of 5 by from great Great product easy to use and not expensive at all
Date published: 2021-05-17
Rated 5 out of 5 by from Satisfied I am satisfied with my experience with turbo tax live premier.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Been using it for years, straight forward as it walks you through tax return
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent service Everything was made easy. This is the best way to file your returns, if they are fairly simple. Great for students.
Date published: 2021-05-17
Rated 4 out of 5 by from Had problems with routing # During last steps of filing I put in my Bank of America routing # for direct deposit. Used it numerous times for other direct deposits. Your program accepted it then would not let me proceed to e-file. Kept sending me back to review. After 4th cycle I change my refunds to check. This occurred last year. Fix it please
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 691
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Frustrating and chat was not helpful Usually happy with TurboTax but this time was very frustrating. Kept making me change things and then change them back. Chat didn't provide any help.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome!!! Its really awesome. I can't think of any one else.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is okay. Product isn't worth the cost. You have to pay extra for someone to chat with you and answer questions. I wasn't able to load last year's tax form.
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax Mac app NEEDS to be updated The TurboTax Mac app UI NEEDS to be updated. The software looks like it's left over from 10 years ago, and is lacking several key features of most other Mac apps (i.e. the ability to increase text size, autosave, etc.). Entering tax data could also be easier, as the form fields are often not long enough display all data. The section for manually entering capital gains is particularly horrendous. The one area where TurboTax shines is the explanations / help topics for each section of the "easy step" process. Otherwise, the software is below-average compared to other web-based tax apps.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is just right. Did not engage; I walked through it with minimal trouble.
Date published: 2021-05-17
Rated 5 out of 5 by from great Great product easy to use and not expensive at all
Date published: 2021-05-17
Rated 5 out of 5 by from Satisfied I am satisfied with my experience with turbo tax live premier.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Been using it for years, straight forward as it walks you through tax return
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent service Everything was made easy. This is the best way to file your returns, if they are fairly simple. Great for students.
Date published: 2021-05-17
Rated 4 out of 5 by from Had problems with routing # During last steps of filing I put in my Bank of America routing # for direct deposit. Used it numerous times for other direct deposits. Your program accepted it then would not let me proceed to e-file. Kept sending me back to review. After 4th cycle I change my refunds to check. This occurred last year. Fix it please
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 691