TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.5/5 | 11385 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax organizes everything - makes filing easy I always buy the optional $60 service of having TurboTax agent represent me in the event that my tax return is audited. Last Dec I received an audit notice for my 2019 return. The Tax Audit agent took care of everything. Send copy of audit notice and they took it from there. I didn't have to deal with the IRS, just answer my agent's questions.
Date published: 2021-10-20
Rated 5 out of 5 by from AWESOME - TERRIFIC - EASY - PHENOMENAL Well guys, what a Turbo Tax Team you are! We use it for years and it keeps getting better! Congratulations for a work well done and for the immense difference you are all making! Your good Uncle Sam
Date published: 2021-10-20
Rated 5 out of 5 by from Great Service! Carl was super helpful and didn’t rush me (too much, but I needed it), let me know exactly what I needed to do and by when.
Date published: 2021-10-20
Rated 5 out of 5 by from Turbo Tax is the best! I am having anxiety attacks this year trying to get everything done correctly. I would not have been able to get my return in on time without this service. I got both help through video call, phone call and chat service. I got the answers I needed, thank you thank you thank you.
Date published: 2021-10-20
Rated 5 out of 5 by from turbo tax great review on tax very nice reporting income taxes
Date published: 2021-10-20
Rated 3 out of 5 by from Used Turbo Tax for years with no problems til now Program was problematic. Hung up with the download of investments. Four investments had zero base costs and these were not recognized as issues and were left blank on the Turbotax side. Your 3rd level assistant solved the problem by going into each transaction (several pages) to find these and enter a zero amount which solved the problem, but I was on the phone a total of approximately 9 hours over two days to solve the problem. Next, filing was rejected with stated reason that adjusted gross income doesn't match IRS records so in checking their transcript, verified that number is correct so am refiling today in hopes that this time it is accepted.
Date published: 2021-10-20
Rated 5 out of 5 by from Turbo Tax is a Great Asset Turbo Tax is easily understood for any person who does not have a basic understanding of the tax filing process.
Date published: 2021-10-20
Rated 4 out of 5 by from 1291 Tax You need to allow someone with Section 1291Tax and 1291 Interest compute it in Turbo tax or at least allow it to be entered manually on the lines indicated in the Form 8621 for Individuals. I now need to print it, white out entries and recompute Form 1040 and Schedule 2
Date published: 2021-10-20
Rated 5 out of 5 by from So very happy! This was a great experience with TurboTax. Jeniffer was so helpful and got my taxes done. After I procrastinated for almost a year. Thank you Jeniffer.
Date published: 2021-10-20
Rated 5 out of 5 by from TurboTax is great I really enjoyed my time using turbo tax. It was very easy to use.
Date published: 2021-10-20
All TurboTax® Offerings Reviews - Page 689
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax organizes everything - makes filing easy I always buy the optional $60 service of having TurboTax agent represent me in the event that my tax return is audited. Last Dec I received an audit notice for my 2019 return. The Tax Audit agent took care of everything. Send copy of audit notice and they took it from there. I didn't have to deal with the IRS, just answer my agent's questions.
Date published: 2021-10-20
Rated 5 out of 5 by from AWESOME - TERRIFIC - EASY - PHENOMENAL Well guys, what a Turbo Tax Team you are! We use it for years and it keeps getting better! Congratulations for a work well done and for the immense difference you are all making! Your good Uncle Sam
Date published: 2021-10-20
Rated 5 out of 5 by from Great Service! Carl was super helpful and didn’t rush me (too much, but I needed it), let me know exactly what I needed to do and by when.
Date published: 2021-10-20
Rated 5 out of 5 by from Turbo Tax is the best! I am having anxiety attacks this year trying to get everything done correctly. I would not have been able to get my return in on time without this service. I got both help through video call, phone call and chat service. I got the answers I needed, thank you thank you thank you.
Date published: 2021-10-20
Rated 5 out of 5 by from turbo tax great review on tax very nice reporting income taxes
Date published: 2021-10-20
Rated 3 out of 5 by from Used Turbo Tax for years with no problems til now Program was problematic. Hung up with the download of investments. Four investments had zero base costs and these were not recognized as issues and were left blank on the Turbotax side. Your 3rd level assistant solved the problem by going into each transaction (several pages) to find these and enter a zero amount which solved the problem, but I was on the phone a total of approximately 9 hours over two days to solve the problem. Next, filing was rejected with stated reason that adjusted gross income doesn't match IRS records so in checking their transcript, verified that number is correct so am refiling today in hopes that this time it is accepted.
Date published: 2021-10-20
Rated 5 out of 5 by from Turbo Tax is a Great Asset Turbo Tax is easily understood for any person who does not have a basic understanding of the tax filing process.
Date published: 2021-10-20
Rated 4 out of 5 by from 1291 Tax You need to allow someone with Section 1291Tax and 1291 Interest compute it in Turbo tax or at least allow it to be entered manually on the lines indicated in the Form 8621 for Individuals. I now need to print it, white out entries and recompute Form 1040 and Schedule 2
Date published: 2021-10-20
Rated 5 out of 5 by from So very happy! This was a great experience with TurboTax. Jeniffer was so helpful and got my taxes done. After I procrastinated for almost a year. Thank you Jeniffer.
Date published: 2021-10-20
Rated 5 out of 5 by from TurboTax is great I really enjoyed my time using turbo tax. It was very easy to use.
Date published: 2021-10-20
All TurboTax® Offerings Reviews - Page 689