TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from Such an easy way to do taxes! Turbo Tax offered so much help and checked all my deductions! They were able to transfer my info. from last year into this year's return, making it so much faster. Doing taxes is always daunting but they make it a breeze right from the comfort of my home!
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo Tax is disappointing it is not intuitive. 1. cannot search for a word or pattern on a form 2. the search (or find) capability is difficult or impossible to find (and not in any menus, or right mouse click) 3. online search information is often contradictory or just plain wrong
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Lots of help easy to use. Liked the ease of downloading my brokerage info.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax Easy to file state and federal taxes. very good navigation.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is a awesome way to file your taxes This is my second year filling with TurboTax. And my overall experiences has been great so far. Just one glitch at the end of filling which is the upgrading to deluxe to complete your taxes. Other than this, I like it and will definitely use it for my year 2022 taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME OUTSTANDING APP. SO APPRECIATE THE EASE OF USING THE PRODUCT!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome good & easy it . I will tell everyone to use Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from can't complain love the way it gets to the point, wish there was more credits available on the simple file but its not turbo tax, its the government (uncle sam). Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Confusing and inconsistent As usual I had a difficult time jumping through the hoops to get taxes done. Next year I will try a different tax preparer.
Date published: 2021-05-17
Rated 3 out of 5 by from Good, consistent I have used for years without much issue. This year loaded onto a new Dell computer, using Windows 10. Had several frustrating issues. Initially, I could not open it on my computer but after several frustrating hours found some on-line (non-Intuit) guidance on how changing the resolution on my screen should help. Next, the 1099-Q guidance and input is deficient when the recipient is not the beneficiary but the funds were used for qualifying expenses--the software wanted to make the interest portion taxable. Finally, similar to initial problem, I had a heck of a time paying to file my state return because the credit card payment screen would not load. Again, lost a couple hours trying to find a solution, finally found it in on-line guidance, and discovered that the payment screen does not work well with Windows 10 and requires you to change the screen sizing/resolution. This was very disappointing and frustrating and makes me question the use of TurboTax in the future after numerous years of using it.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 663
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Such an easy way to do taxes! Turbo Tax offered so much help and checked all my deductions! They were able to transfer my info. from last year into this year's return, making it so much faster. Doing taxes is always daunting but they make it a breeze right from the comfort of my home!
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo Tax is disappointing it is not intuitive. 1. cannot search for a word or pattern on a form 2. the search (or find) capability is difficult or impossible to find (and not in any menus, or right mouse click) 3. online search information is often contradictory or just plain wrong
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Lots of help easy to use. Liked the ease of downloading my brokerage info.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax Easy to file state and federal taxes. very good navigation.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is a awesome way to file your taxes This is my second year filling with TurboTax. And my overall experiences has been great so far. Just one glitch at the end of filling which is the upgrading to deluxe to complete your taxes. Other than this, I like it and will definitely use it for my year 2022 taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from AWESOME OUTSTANDING APP. SO APPRECIATE THE EASE OF USING THE PRODUCT!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome good & easy it . I will tell everyone to use Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from can't complain love the way it gets to the point, wish there was more credits available on the simple file but its not turbo tax, its the government (uncle sam). Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Confusing and inconsistent As usual I had a difficult time jumping through the hoops to get taxes done. Next year I will try a different tax preparer.
Date published: 2021-05-17
Rated 3 out of 5 by from Good, consistent I have used for years without much issue. This year loaded onto a new Dell computer, using Windows 10. Had several frustrating issues. Initially, I could not open it on my computer but after several frustrating hours found some on-line (non-Intuit) guidance on how changing the resolution on my screen should help. Next, the 1099-Q guidance and input is deficient when the recipient is not the beneficiary but the funds were used for qualifying expenses--the software wanted to make the interest portion taxable. Finally, similar to initial problem, I had a heck of a time paying to file my state return because the credit card payment screen would not load. Again, lost a couple hours trying to find a solution, finally found it in on-line guidance, and discovered that the payment screen does not work well with Windows 10 and requires you to change the screen sizing/resolution. This was very disappointing and frustrating and makes me question the use of TurboTax in the future after numerous years of using it.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 663