TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 4 out of 5 by from The service is better this year than ever before I have had a few rejections before, but hopeful we have solved any issues
Date published: 2021-05-17
Rated 5 out of 5 by from Good Program Worked Okay but couldn't easily get back to extension.. No assistant was used.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Very professional and proficient assistant tax mangers.
Date published: 2021-05-17
Rated 5 out of 5 by from Very Simple Simple interface. Great program in general. Great service for the people.
Date published: 2021-05-17
Rated 4 out of 5 by from The one on one call was terrific. It was a great experience. Very through with understandable instructions and a lot of patients.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Product Good product. When I bought the software in the store, I didn't realize that it wouldn't work with Chromebook. Now I had to pay twice
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Turbo Tax takes you through everything and it is fast and simple!
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful first time user this year. I found turbo tax to very helpful
Date published: 2021-05-17
Rated 4 out of 5 by from Give Me a Sitemap and a Place to Enter My Forms I've been using TurboTax for years and I'm a fan. But old fans get nitpicky. ;) While I like the step-by-step hand-holding interview of the product, this is not my first rodeo. I would really like to be able to make an edit in, say, my Home Office utilities costs, without having to page through the entire "interview". If I could access a "sitemap" and jump directly to that field, I could save sooooo much time. Also, how about letting me input all my W2, 1099, etc forms at the beginning - and *then* start the interview? Finally, how about letting me look at last year's interview/worksheet to see which category I used for my shipping and postage expenses. I swear it's been a different category for each of the last 3 years, but I can't go back and see. Back when I was downloading the software each year, I could do this, but not on the online version. If there's a way to do these things, it's not obvious.
Date published: 2021-05-17
Rated 4 out of 5 by from Two years in a row I could not eFile due to IRS Turbo tax software is great but the online/phone support when something goes wrong (in my case, eFile rejected two years in a row). While the error was/is due on the IRS end, the fact that I pay TurboTax for the maximum support (and have for many years), when error like this occur, all they can offer is for me to file by mail. A major reason I file with Turbo Tax is so I don't have to file by mail.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 564
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from The service is better this year than ever before I have had a few rejections before, but hopeful we have solved any issues
Date published: 2021-05-17
Rated 5 out of 5 by from Good Program Worked Okay but couldn't easily get back to extension.. No assistant was used.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Very professional and proficient assistant tax mangers.
Date published: 2021-05-17
Rated 5 out of 5 by from Very Simple Simple interface. Great program in general. Great service for the people.
Date published: 2021-05-17
Rated 4 out of 5 by from The one on one call was terrific. It was a great experience. Very through with understandable instructions and a lot of patients.
Date published: 2021-05-17
Rated 4 out of 5 by from Good Product Good product. When I bought the software in the store, I didn't realize that it wouldn't work with Chromebook. Now I had to pay twice
Date published: 2021-05-17
Rated 5 out of 5 by from Fast and Easy Turbo Tax takes you through everything and it is fast and simple!
Date published: 2021-05-17
Rated 5 out of 5 by from very helpful first time user this year. I found turbo tax to very helpful
Date published: 2021-05-17
Rated 4 out of 5 by from Give Me a Sitemap and a Place to Enter My Forms I've been using TurboTax for years and I'm a fan. But old fans get nitpicky. ;) While I like the step-by-step hand-holding interview of the product, this is not my first rodeo. I would really like to be able to make an edit in, say, my Home Office utilities costs, without having to page through the entire "interview". If I could access a "sitemap" and jump directly to that field, I could save sooooo much time. Also, how about letting me input all my W2, 1099, etc forms at the beginning - and *then* start the interview? Finally, how about letting me look at last year's interview/worksheet to see which category I used for my shipping and postage expenses. I swear it's been a different category for each of the last 3 years, but I can't go back and see. Back when I was downloading the software each year, I could do this, but not on the online version. If there's a way to do these things, it's not obvious.
Date published: 2021-05-17
Rated 4 out of 5 by from Two years in a row I could not eFile due to IRS Turbo tax software is great but the online/phone support when something goes wrong (in my case, eFile rejected two years in a row). While the error was/is due on the IRS end, the fact that I pay TurboTax for the maximum support (and have for many years), when error like this occur, all they can offer is for me to file by mail. A major reason I file with Turbo Tax is so I don't have to file by mail.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 564