TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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Life Changes
Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Hali0831 from
Great Job!
Was a little confusing at first with some of the "reviews". Over all pretty easy.
Date published: 2022-04-19
Rated 5 out of 5 by
Sandysi from
Awesome
Easy user friendly capable pulls in last years data
Date published: 2022-04-19
Rated 5 out of 5 by
jkelley66 from
TurboTax is awesome!
great experience with turbotax, definitely recommend and will file through turbotax again. super easy and fast.
Date published: 2022-04-19
Rated 4 out of 5 by
zac21 from
Turbo is great
I like how it walks your through an offers a breakdown of what's going on.
Date published: 2022-04-19
Rated 3 out of 5 by
SFIPI from
Not very streamlined
If this is the first time you use it, its great. But if you run a business and use QuickBooks Online, its very convoluted to transfer your data. You have to download QB to your desktop, which negates the point of using QB Online. Then you have to export your QBO data to the desktop. Then you have to import that data to TurboTax Business. And in the end, it still doesn't work because the export file is an excel file and you need a QBO file and they don't provide an option to make one. By now you've wasted more time trying to figure out how to transfer the data that you would just imputing the info in manually. So they basically just killed the whole point of the intuit software connectivity.
Date published: 2022-04-19
Rated 1 out of 5 by
ZBee from
Turbo or IRS not working together
Repeatedly I put in my AGI from 2020 only to be repeatedly rejected. The software requires the use of a credit card to pay the filing fee for state. Since I have to print and mail, I am now out of additional $25. Frustrating!!
Date published: 2022-04-19
Rated 4 out of 5 by
Madd dog from
EASY TO USE
ALWAYS SOMEONE TO HELP WAS NOT ABLE TO CLAIM INTEREST ON MORTGAGE
Date published: 2022-04-19
Rated 2 out of 5 by
GAK064 from
Disappointed with Turbotax 2020
I've purchased and used the Turbotax Programs in some form for over 20 years. I do my family's taxes and have come to rely on the program to handle our taxes. This year out of four returns submitted two were rejected because the only verification method used was last year's AGI. On the two rejected the program listed the correct AGI. however the IRS rejected the returns, several times due to what they determined to be the incorrect AGI from 2020. I'm not sure where their computer found the AGI they said was accurate. I have last year's forms that verify the numbers I used. I should have been given the option of using an alternate method of a pin but that was not available in the Turbotax program. I would like to see an alternate method of verification next year.
Date published: 2022-04-19
Rated 2 out of 5 by
bokie11 from
Issue w/ Form 1040 12b; Disappointed w/ TurbotTax
I completed a Schedule A but did not have enough to exceed the standard deduction of $21,500; so Turbotax applied the Standard $21,500 deduction 12a. I had charitable donations at $1,400 but Turbotax only applied $440 charitable donation to 12b. Turbotax PROVIDED NO EXPLAINATION on how why you applied only $440. I would like an answer
Date published: 2022-04-19
Rated 5 out of 5 by
Ray582021 from
incredibly thorough and helpful
This makes the whole process so much more streamlined while also saving me the maximum amount on my taxes.
All TurboTax® Offerings Reviews - Page 564
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Hali0831 from
Great Job!
Was a little confusing at first with some of the "reviews". Over all pretty easy.
Date published: 2022-04-19
Rated 5 out of 5 by
Sandysi from
Awesome
Easy user friendly capable pulls in last years data
Date published: 2022-04-19
Rated 5 out of 5 by
jkelley66 from
TurboTax is awesome!
great experience with turbotax, definitely recommend and will file through turbotax again. super easy and fast.
Date published: 2022-04-19
Rated 4 out of 5 by
zac21 from
Turbo is great
I like how it walks your through an offers a breakdown of what's going on.
Date published: 2022-04-19
Rated 3 out of 5 by
SFIPI from
Not very streamlined
If this is the first time you use it, its great. But if you run a business and use QuickBooks Online, its very convoluted to transfer your data. You have to download QB to your desktop, which negates the point of using QB Online. Then you have to export your QBO data to the desktop. Then you have to import that data to TurboTax Business. And in the end, it still doesn't work because the export file is an excel file and you need a QBO file and they don't provide an option to make one. By now you've wasted more time trying to figure out how to transfer the data that you would just imputing the info in manually. So they basically just killed the whole point of the intuit software connectivity.
Date published: 2022-04-19
Rated 1 out of 5 by
ZBee from
Turbo or IRS not working together
Repeatedly I put in my AGI from 2020 only to be repeatedly rejected. The software requires the use of a credit card to pay the filing fee for state. Since I have to print and mail, I am now out of additional $25. Frustrating!!
Date published: 2022-04-19
Rated 4 out of 5 by
Madd dog from
EASY TO USE
ALWAYS SOMEONE TO HELP WAS NOT ABLE TO CLAIM INTEREST ON MORTGAGE
Date published: 2022-04-19
Rated 2 out of 5 by
GAK064 from
Disappointed with Turbotax 2020
I've purchased and used the Turbotax Programs in some form for over 20 years. I do my family's taxes and have come to rely on the program to handle our taxes. This year out of four returns submitted two were rejected because the only verification method used was last year's AGI. On the two rejected the program listed the correct AGI. however the IRS rejected the returns, several times due to what they determined to be the incorrect AGI from 2020. I'm not sure where their computer found the AGI they said was accurate. I have last year's forms that verify the numbers I used. I should have been given the option of using an alternate method of a pin but that was not available in the Turbotax program. I would like to see an alternate method of verification next year.
Date published: 2022-04-19
Rated 2 out of 5 by
bokie11 from
Issue w/ Form 1040 12b; Disappointed w/ TurbotTax
I completed a Schedule A but did not have enough to exceed the standard deduction of $21,500; so Turbotax applied the Standard $21,500 deduction 12a. I had charitable donations at $1,400 but Turbotax only applied $440 charitable donation to 12b. Turbotax PROVIDED NO EXPLAINATION on how why you applied only $440. I would like an answer
Date published: 2022-04-19
Rated 5 out of 5 by
Ray582021 from
incredibly thorough and helpful
This makes the whole process so much more streamlined while also saving me the maximum amount on my taxes.
All TurboTax® Offerings Reviews - Page 564
Date published: 2022-04-19