TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Hire more Tonys With full service premier, it's ultimately the experts that make the product. I can go on and speak about the intuitiveness of the UI, which I believe TurboTax's is second to none, but I would like to focus on the expert I worked with. I've sung all my praises about Tony in my reviews and want to reiterate how helpful he was in working on my tax filing. If this was my first time using TurboTax, I can say with 100% confidence that I would be a returning customer. Tony made this entire process very easy and seamless, the blockers were always on my side but he remained patient and resolute in getting the right information from me to correctly file. As the title suggests, hire more Tonys and TurboTax will be in good hands. Regarding the product itself, I'll add that the interface made it so that it was effortless for Tony and I to communicate i.e. uploading documents, chatting and next steps. I'm a software engineer and KISS (Keep It Simple Stupid) is a big thing and I believe TurboTax have nailed that as those are the 3 main features individuals should be seeing and not be distracted by bells and whistles that would only serve to distract or confuse users.
Date published: 2022-06-03
Rated 5 out of 5 by from My experience was seamless! Both the initial call and my tax preparer were professional and helpful and patient ! It was so easy, I would recommend this easy service . Thank you!
Date published: 2022-06-03
Rated 5 out of 5 by from I will never go back! The Full Service is worth the investment and really took the stress off of us having to figure out the nuances of tax changes for this year.
Date published: 2022-06-03
Rated 5 out of 5 by from SWEET Finally did my return. lets see if they get approved
Date published: 2022-06-03
Rated 5 out of 5 by from turbo tax is awesome great service great product susan was an excellent tax professional
Date published: 2022-06-03
Rated 4 out of 5 by from Turbo Tax is cool ! Turbo Tax is user friendly. I had little issues while filing my taxes. They walk you through everything step by step. I did have little trouble but after talking to a two different reps i was able to find out my problem which was something minor. I dont have any other complaints. Turbo Tax really works with you.
Date published: 2022-06-03
Rated 5 out of 5 by from Sandy was great! Sandy helped explain everything and was very sympathetic to my concerns!
Date published: 2022-06-03
Rated 5 out of 5 by from Very convenient and helpful I talk to a live expert and she was very very helpful and useful
Date published: 2022-06-03
Rated 5 out of 5 by from Turbo Tax was Awesome Our Live Expert Raquel was the best, hope to have her again next year.
Date published: 2022-06-03
Rated 4 out of 5 by from Good service Turbo tax full service was great once I found the right tax expert. It is harder to use once the tax deadline hits. they have fewer employees then so I had to be more understanding of that.
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 538
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Hire more Tonys With full service premier, it's ultimately the experts that make the product. I can go on and speak about the intuitiveness of the UI, which I believe TurboTax's is second to none, but I would like to focus on the expert I worked with. I've sung all my praises about Tony in my reviews and want to reiterate how helpful he was in working on my tax filing. If this was my first time using TurboTax, I can say with 100% confidence that I would be a returning customer. Tony made this entire process very easy and seamless, the blockers were always on my side but he remained patient and resolute in getting the right information from me to correctly file. As the title suggests, hire more Tonys and TurboTax will be in good hands. Regarding the product itself, I'll add that the interface made it so that it was effortless for Tony and I to communicate i.e. uploading documents, chatting and next steps. I'm a software engineer and KISS (Keep It Simple Stupid) is a big thing and I believe TurboTax have nailed that as those are the 3 main features individuals should be seeing and not be distracted by bells and whistles that would only serve to distract or confuse users.
Date published: 2022-06-03
Rated 5 out of 5 by from My experience was seamless! Both the initial call and my tax preparer were professional and helpful and patient ! It was so easy, I would recommend this easy service . Thank you!
Date published: 2022-06-03
Rated 5 out of 5 by from I will never go back! The Full Service is worth the investment and really took the stress off of us having to figure out the nuances of tax changes for this year.
Date published: 2022-06-03
Rated 5 out of 5 by from SWEET Finally did my return. lets see if they get approved
Date published: 2022-06-03
Rated 5 out of 5 by from turbo tax is awesome great service great product susan was an excellent tax professional
Date published: 2022-06-03
Rated 4 out of 5 by from Turbo Tax is cool ! Turbo Tax is user friendly. I had little issues while filing my taxes. They walk you through everything step by step. I did have little trouble but after talking to a two different reps i was able to find out my problem which was something minor. I dont have any other complaints. Turbo Tax really works with you.
Date published: 2022-06-03
Rated 5 out of 5 by from Sandy was great! Sandy helped explain everything and was very sympathetic to my concerns!
Date published: 2022-06-03
Rated 5 out of 5 by from Very convenient and helpful I talk to a live expert and she was very very helpful and useful
Date published: 2022-06-03
Rated 5 out of 5 by from Turbo Tax was Awesome Our Live Expert Raquel was the best, hope to have her again next year.
Date published: 2022-06-03
Rated 4 out of 5 by from Good service Turbo tax full service was great once I found the right tax expert. It is harder to use once the tax deadline hits. they have fewer employees then so I had to be more understanding of that.
Date published: 2022-06-03
All TurboTax® Offerings Reviews - Page 538