TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great support I have used turbo tax for years. This year I accidently purchased the download instead of the online one. Ran into a major problem pulling it up but after finally getting ahold of the support person, she walked me through exactly what I needed to do! Thank you
Date published: 2022-10-18
Rated 1 out of 5 by from Service sucks/ website sucks Totally blows, Zero support - Fees higher then a tax attorney plus website is a complete waste of time, Now I know why people hate the government
Date published: 2022-10-18
Rated 3 out of 5 by from disappointed with e-file I filed on 10/17/22. Said e-file was closed then proceeded to let me e-file and got charged for service. E-file did not submit and had to mail forms.
Date published: 2022-10-18
Rated 5 out of 5 by from THE BEST I use Turbo Tax for my business for more than 20 years and every year is better. Easy to work with it and friendly environment
Date published: 2022-10-18
Rated 3 out of 5 by from Turbo Tax can be much better and sophisticated I have been using Turbo TAx for more than 20 years to file my taxes, only using other services in between for 2-3 years. My experience has been good most of the time, but recently faced challenges especially when my retrurns start becoming complicated. For the first time, I have spoken to an expert today for help with my tax filing which included Mark-To-Market trading and I am very pleaseed with the professionalism and helpfulness by Stephen. Below are some drawbacks of Turbotax. 1. Mark-To-Market trading (Form 4797) entry is very hard. I wish you can import the data from brokerages into form 4797 similar to schedule D. 2. The import of information from prior years doesn't work very well and mostly not automatic. 3. When I go by updating by selecting sections, the information stored and saved is asked again when going through previous sections and continue. Should be able to avoid this by some software updates. 4. There are hiccups with import of some data representation like Schedule K1, Box 17 V, real estate QSM numbers etc. Expert help may be needed to fix. 5. Overall cost of going with a tax service provider ight be cheaper than Turbotax when all costs are taken into account. 6. Intuit should make at least 1 state filing free to avoid too many trips to payments.
Date published: 2022-10-18
Rated 4 out of 5 by from turbo tax is user friendly Turbo Tax is user friendly I really liked the application
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax is easy & accurate Easy to complete. Guides you along every scenario. Fantastic!
Date published: 2022-10-18
Rated 1 out of 5 by from Turbotax makes it too hard to change products Every time I use the service, Turbotax adds on extra charges and then I have to hunt around for 30+ minutes to figure out to remove them.
Date published: 2022-10-18
Rated 5 out of 5 by from easy to use I have been using Turbo tax for the last 5 years. it is easy to use and guides you through the whole process.
Date published: 2022-10-18
Rated 5 out of 5 by from Been using for 25 years! Even with tow Schedule C's and multiple rental properties, Turbo Tax is my go-to tax software. Been using it for my whole business career, and I'm comfortable with the interface, and ability to have it guide me through expenses and income and deductions. It carries over previous years' info, making it hard to switch brands, even if I wanted to.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 53
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great support I have used turbo tax for years. This year I accidently purchased the download instead of the online one. Ran into a major problem pulling it up but after finally getting ahold of the support person, she walked me through exactly what I needed to do! Thank you
Date published: 2022-10-18
Rated 1 out of 5 by from Service sucks/ website sucks Totally blows, Zero support - Fees higher then a tax attorney plus website is a complete waste of time, Now I know why people hate the government
Date published: 2022-10-18
Rated 3 out of 5 by from disappointed with e-file I filed on 10/17/22. Said e-file was closed then proceeded to let me e-file and got charged for service. E-file did not submit and had to mail forms.
Date published: 2022-10-18
Rated 5 out of 5 by from THE BEST I use Turbo Tax for my business for more than 20 years and every year is better. Easy to work with it and friendly environment
Date published: 2022-10-18
Rated 3 out of 5 by from Turbo Tax can be much better and sophisticated I have been using Turbo TAx for more than 20 years to file my taxes, only using other services in between for 2-3 years. My experience has been good most of the time, but recently faced challenges especially when my retrurns start becoming complicated. For the first time, I have spoken to an expert today for help with my tax filing which included Mark-To-Market trading and I am very pleaseed with the professionalism and helpfulness by Stephen. Below are some drawbacks of Turbotax. 1. Mark-To-Market trading (Form 4797) entry is very hard. I wish you can import the data from brokerages into form 4797 similar to schedule D. 2. The import of information from prior years doesn't work very well and mostly not automatic. 3. When I go by updating by selecting sections, the information stored and saved is asked again when going through previous sections and continue. Should be able to avoid this by some software updates. 4. There are hiccups with import of some data representation like Schedule K1, Box 17 V, real estate QSM numbers etc. Expert help may be needed to fix. 5. Overall cost of going with a tax service provider ight be cheaper than Turbotax when all costs are taken into account. 6. Intuit should make at least 1 state filing free to avoid too many trips to payments.
Date published: 2022-10-18
Rated 4 out of 5 by from turbo tax is user friendly Turbo Tax is user friendly I really liked the application
Date published: 2022-10-18
Rated 5 out of 5 by from Turbo Tax is easy & accurate Easy to complete. Guides you along every scenario. Fantastic!
Date published: 2022-10-18
Rated 1 out of 5 by from Turbotax makes it too hard to change products Every time I use the service, Turbotax adds on extra charges and then I have to hunt around for 30+ minutes to figure out to remove them.
Date published: 2022-10-18
Rated 5 out of 5 by from easy to use I have been using Turbo tax for the last 5 years. it is easy to use and guides you through the whole process.
Date published: 2022-10-18
Rated 5 out of 5 by from Been using for 25 years! Even with tow Schedule C's and multiple rental properties, Turbo Tax is my go-to tax software. Been using it for my whole business career, and I'm comfortable with the interface, and ability to have it guide me through expenses and income and deductions. It carries over previous years' info, making it hard to switch brands, even if I wanted to.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 53