TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very helpfull I've been trying for 3 years to fix my tax return because somebody stole my identity and terrible Texas study tried to help me. Even though I haven't got it taken care of they're still persistently keeping in touch with me and trying to get this figured out..
Date published: 2022-08-13
Rated 4 out of 5 by from Good Till This Year I've used Turbo Tax for my last 4 returns, make the same income and this year instead of owing it shows me getting a huge refund. Something is not right and the last thing I need is to get audited. I am not able to start over or review and edit my return to see if the is a mistake.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helped so much with my difficult Tax issues
Date published: 2022-08-13
Rated 4 out of 5 by from Automatic updates are annoying Forcing me to update Turbotax is the one thing I hate about this product. I can't seem to bypass this, even if I'm looking at a filed return. At times, I just want to check on something on a past return, and am forced to update the software. A two-minute task turns into a ten-minute task.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax does it easily I know nothing related to filing or filling in a tax form. Turbo tax does it for me. Easy questions and the technical part is done.
Date published: 2022-08-13
Rated 5 out of 5 by from I couldn't do it without you TAXES ARE CONFUSING TO ME AND GIVE ME A HEADACHE. THINGS ARE ESPESCIALLY BAD WITH ALL THE CHANGES IN MY LIFE AND $$$. THANK YOU
Date published: 2022-08-12
Rated 3 out of 5 by from I will be doing my own taxes again from now on I asked several questions my expert couldn't answer - and didn't follow through with getting me the answers I needed. The Full service is way too expensive for the amount of time I actually spent on the phone, emailing back and forth to get my taxes done. I will be doing my own taxes again in the future.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is awesome Good stuff on tax returns, just trying to get to that 40 word mark ;)
Date published: 2022-08-12
Rated 3 out of 5 by from Interface with State tax is clunky Federal return was smooth, software was very helpful.EXCEPT i could not note that I had filed for an extension and paid estimated taxes at that time -- I had done it manually, not with Turbo Tax and I could not find a way to enter that. Transition to state (Penna) was NOT smooth, hard to understand and fix errors, other than the note that this could not be e-filed there was no "trigger" or reminder of which files needed to be printed. I got to the final "take our survey" screen without having printed the Penna docs
Date published: 2022-08-12
Rated 3 out of 5 by from Tricky to use If you have the least sophisticated issues, you are very likely to get tripped up by TurboTax because their algorithms are sometimes different than what you expect and you won't catch it unless you know the rules yourself. This is only for those who already have a decent understanding of the tax laws and regulations. I have lost thousands of dollars in the past only to discover the error too late to rectify it, and the error was solely due to Turbo Tax's poorly formulated algorithm.
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpfull I've been trying for 3 years to fix my tax return because somebody stole my identity and terrible Texas study tried to help me. Even though I haven't got it taken care of they're still persistently keeping in touch with me and trying to get this figured out..
Date published: 2022-08-13
Rated 4 out of 5 by from Good Till This Year I've used Turbo Tax for my last 4 returns, make the same income and this year instead of owing it shows me getting a huge refund. Something is not right and the last thing I need is to get audited. I am not able to start over or review and edit my return to see if the is a mistake.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax helped so much with my difficult Tax issues
Date published: 2022-08-13
Rated 4 out of 5 by from Automatic updates are annoying Forcing me to update Turbotax is the one thing I hate about this product. I can't seem to bypass this, even if I'm looking at a filed return. At times, I just want to check on something on a past return, and am forced to update the software. A two-minute task turns into a ten-minute task.
Date published: 2022-08-13
Rated 5 out of 5 by from Turbo Tax does it easily I know nothing related to filing or filling in a tax form. Turbo tax does it for me. Easy questions and the technical part is done.
Date published: 2022-08-13
Rated 5 out of 5 by from I couldn't do it without you TAXES ARE CONFUSING TO ME AND GIVE ME A HEADACHE. THINGS ARE ESPESCIALLY BAD WITH ALL THE CHANGES IN MY LIFE AND $$$. THANK YOU
Date published: 2022-08-12
Rated 3 out of 5 by from I will be doing my own taxes again from now on I asked several questions my expert couldn't answer - and didn't follow through with getting me the answers I needed. The Full service is way too expensive for the amount of time I actually spent on the phone, emailing back and forth to get my taxes done. I will be doing my own taxes again in the future.
Date published: 2022-08-12
Rated 5 out of 5 by from TurboTax is awesome Good stuff on tax returns, just trying to get to that 40 word mark ;)
Date published: 2022-08-12
Rated 3 out of 5 by from Interface with State tax is clunky Federal return was smooth, software was very helpful.EXCEPT i could not note that I had filed for an extension and paid estimated taxes at that time -- I had done it manually, not with Turbo Tax and I could not find a way to enter that. Transition to state (Penna) was NOT smooth, hard to understand and fix errors, other than the note that this could not be e-filed there was no "trigger" or reminder of which files needed to be printed. I got to the final "take our survey" screen without having printed the Penna docs
Date published: 2022-08-12
Rated 3 out of 5 by from Tricky to use If you have the least sophisticated issues, you are very likely to get tripped up by TurboTax because their algorithms are sometimes different than what you expect and you won't catch it unless you know the rules yourself. This is only for those who already have a decent understanding of the tax laws and regulations. I have lost thousands of dollars in the past only to discover the error too late to rectify it, and the error was solely due to Turbo Tax's poorly formulated algorithm.
Date published: 2022-08-12
All TurboTax® Offerings Reviews - Page 381