TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Hamilton505 from
Turbo Tax is not always user-friendly
Turbo Tax doesn't think through the issues with some of its pages. One of the last steps is a check that TT runs of addresses for charitable organizations that you list. Apparently TT fills out the addresses itself, insofar as the user may have entered only the state or only the city into ItsDeductible. TT can make a mistake (typo) in entering the state or the zip code. Then TT finds the mistake and tells the user to correct it. Problem is user can't access directly the form as TT filled it out (the form that will be filed w/IRS). I ended up having to totally delete the charity (to which I donated $90 cash in 2020) because there was no way to change the form to say SC instead of NC (South Carolina instead of North Carolina). Moreover TT threatens user that user will have to print and mail in the whole return if user doesn't correct the mistake that TT made. So I just deleted the charity since I wanted to Efile. Wasted time and aggravation. Not happy.
Date published: 2021-02-24
Rated 2 out of 5 by
MandySaysSo from
Highway Robbery - but make easy
It's easy but taking that much of my already little refund should be illegal.
Date published: 2021-02-24
Rated 5 out of 5 by
ejb1414 from
so easy
TurboTax always makes filing taxes so easy, the step by step instructions are so simple.
Date published: 2021-02-24
Rated 5 out of 5 by
Momstar61 from
Turbo Tax was so easy to use!
This was simple to use and convenient especially during the current situation, the ability to prepare and submit taxes from the comfort of my home was important to me.
Date published: 2021-02-24
Rated 5 out of 5 by
DonSweeting from
Great experience
TurboTax is very intuitive and easy to use. The program guides you through all of the possibilities.
Date published: 2021-02-24
Rated 5 out of 5 by
Sf30518 from
Always Reliable
I've been using Turbo Tax for years and never a problem regardless of the changes in my filing. I can always depend on them to let me know of tax changes and to always get me the most that is due to me.
Date published: 2021-02-24
Rated 5 out of 5 by
kikimarie33 from
Reliable
I have been using it for years and have not had any problems.
Date published: 2021-02-24
Rated 5 out of 5 by
lester james from
turpo tax is great
always happy with results,it ismy go to taxman every year
Date published: 2021-02-24
Rated 5 out of 5 by
Mandi99 from
TurboTax is amazing!
TurboTax helps me understand everything I don't know and makes things easier for me.
Date published: 2021-02-24
Rated 5 out of 5 by
PK what from
Turbo Tax is extremely user friendly
Did not engage with an expert but did utilize all of the more information and helpful hint options
All TurboTax® Offerings Reviews - Page 374
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Hamilton505 from
Turbo Tax is not always user-friendly
Turbo Tax doesn't think through the issues with some of its pages. One of the last steps is a check that TT runs of addresses for charitable organizations that you list. Apparently TT fills out the addresses itself, insofar as the user may have entered only the state or only the city into ItsDeductible. TT can make a mistake (typo) in entering the state or the zip code. Then TT finds the mistake and tells the user to correct it. Problem is user can't access directly the form as TT filled it out (the form that will be filed w/IRS). I ended up having to totally delete the charity (to which I donated $90 cash in 2020) because there was no way to change the form to say SC instead of NC (South Carolina instead of North Carolina). Moreover TT threatens user that user will have to print and mail in the whole return if user doesn't correct the mistake that TT made. So I just deleted the charity since I wanted to Efile. Wasted time and aggravation. Not happy.
Date published: 2021-02-24
Rated 2 out of 5 by
MandySaysSo from
Highway Robbery - but make easy
It's easy but taking that much of my already little refund should be illegal.
Date published: 2021-02-24
Rated 5 out of 5 by
ejb1414 from
so easy
TurboTax always makes filing taxes so easy, the step by step instructions are so simple.
Date published: 2021-02-24
Rated 5 out of 5 by
Momstar61 from
Turbo Tax was so easy to use!
This was simple to use and convenient especially during the current situation, the ability to prepare and submit taxes from the comfort of my home was important to me.
Date published: 2021-02-24
Rated 5 out of 5 by
DonSweeting from
Great experience
TurboTax is very intuitive and easy to use. The program guides you through all of the possibilities.
Date published: 2021-02-24
Rated 5 out of 5 by
Sf30518 from
Always Reliable
I've been using Turbo Tax for years and never a problem regardless of the changes in my filing. I can always depend on them to let me know of tax changes and to always get me the most that is due to me.
Date published: 2021-02-24
Rated 5 out of 5 by
kikimarie33 from
Reliable
I have been using it for years and have not had any problems.
Date published: 2021-02-24
Rated 5 out of 5 by
lester james from
turpo tax is great
always happy with results,it ismy go to taxman every year
Date published: 2021-02-24
Rated 5 out of 5 by
Mandi99 from
TurboTax is amazing!
TurboTax helps me understand everything I don't know and makes things easier for me.
Date published: 2021-02-24
Rated 5 out of 5 by
PK what from
Turbo Tax is extremely user friendly
Did not engage with an expert but did utilize all of the more information and helpful hint options
All TurboTax® Offerings Reviews - Page 374
Date published: 2021-02-24