TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 2 out of 5 by from I had several issues with the program I had several issues. I was on with support for 3 hours and had no resolution. I have used turbotax for many years and have never run in to so many problems.
Date published: 2022-10-19
Rated 3 out of 5 by from TurboTax is not as user friendly as it should be TurboTax is not as user friendly as it should be. It directs the user to do things that are not readily apparent. For example, it tells the user to click on the Save as a PDF button at the bottom of the screen but there is no such button. The user has to find it. Since TurboTax creates the program, they should direct the user to the actual location.
Date published: 2022-10-19
Rated 5 out of 5 by from CPA Dropped the Ball and TURBO Tax Stepped UP! Easy and supportive - thank you for stepping up! My CPA had my documents since February 2022, filed an extension without my knowledge and on October 17th told me he couldn't do them!!!!! UNBELIEVABLE!!!!!
Date published: 2022-10-19
Rated 5 out of 5 by from The Ease of Similarity!! Always enjoy using Turbo Tax. Year after year the preparation of tax returns gets easier.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is simply the BEST! An easy decision! I used TT Premier Desktop. Excellent software that guides you and check your entries/ categories, prompting you with real sense comments. The search feature helped me look up forms associated with deductions, or anything I needed to understand. The TT "Live Help" is invaluable, and so was getting to speak with a CPA. I cannot tell you how this saved me from errors, lost time an money. At the end, you also receive prompts to fully review, save your files, print copies and protect your self with Audit Defense service, should you be audited. There is no other service as great!
Date published: 2022-10-18
Rated 3 out of 5 by from TURBOTAX IS GREAT! GREAT EXPERIENCE! intuit TurboTax is so great and efficient
Date published: 2022-10-18
Rated 4 out of 5 by from trouble with Last years AGI matching Was good til rejected due to AGI not matching last years.
Date published: 2022-10-18
Rated 3 out of 5 by from Turbo tax Searches and Info Transfer Make the search easier to go back to the program questions for an item and go between the pdf view to the actual program questions. All searches seem to go to the community rather than a link to get to that section of the program. ex. Quick Harbor or QBI Real Estate - I wanted to make corrections not see other people's issues. Also have home office info transfer over each year - include it and then ask if it still applies and allow for corrections to be made. All transferrable items should be reviewed from year to year. I don't see any place that shows that info has been transferred from previous year.
Date published: 2022-10-18
Rated 4 out of 5 by from works great but minor pitfalls I was able to enter 12 k-1 forms without too much trouble though each of the final K-1's showed up as errors which needed more info to fix that could have been entered if asked for. The BIGGEST issue was that my return was rejected initially and there was no warning that the electronic payments would not be made until after the return was accepted! I will be paying a penalty because I didnt realize that until two days later when there was no sign of payment. A simple warning in the email sent after rejection would have been helpful!
Date published: 2022-10-18
Rated 5 out of 5 by from Love turbo tax have used turbo tax for several years... very user friendly.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 36
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I had several issues with the program I had several issues. I was on with support for 3 hours and had no resolution. I have used turbotax for many years and have never run in to so many problems.
Date published: 2022-10-19
Rated 3 out of 5 by from TurboTax is not as user friendly as it should be TurboTax is not as user friendly as it should be. It directs the user to do things that are not readily apparent. For example, it tells the user to click on the Save as a PDF button at the bottom of the screen but there is no such button. The user has to find it. Since TurboTax creates the program, they should direct the user to the actual location.
Date published: 2022-10-19
Rated 5 out of 5 by from CPA Dropped the Ball and TURBO Tax Stepped UP! Easy and supportive - thank you for stepping up! My CPA had my documents since February 2022, filed an extension without my knowledge and on October 17th told me he couldn't do them!!!!! UNBELIEVABLE!!!!!
Date published: 2022-10-19
Rated 5 out of 5 by from The Ease of Similarity!! Always enjoy using Turbo Tax. Year after year the preparation of tax returns gets easier.
Date published: 2022-10-18
Rated 5 out of 5 by from Turbotax is simply the BEST! An easy decision! I used TT Premier Desktop. Excellent software that guides you and check your entries/ categories, prompting you with real sense comments. The search feature helped me look up forms associated with deductions, or anything I needed to understand. The TT "Live Help" is invaluable, and so was getting to speak with a CPA. I cannot tell you how this saved me from errors, lost time an money. At the end, you also receive prompts to fully review, save your files, print copies and protect your self with Audit Defense service, should you be audited. There is no other service as great!
Date published: 2022-10-18
Rated 3 out of 5 by from TURBOTAX IS GREAT! GREAT EXPERIENCE! intuit TurboTax is so great and efficient
Date published: 2022-10-18
Rated 4 out of 5 by from trouble with Last years AGI matching Was good til rejected due to AGI not matching last years.
Date published: 2022-10-18
Rated 3 out of 5 by from Turbo tax Searches and Info Transfer Make the search easier to go back to the program questions for an item and go between the pdf view to the actual program questions. All searches seem to go to the community rather than a link to get to that section of the program. ex. Quick Harbor or QBI Real Estate - I wanted to make corrections not see other people's issues. Also have home office info transfer over each year - include it and then ask if it still applies and allow for corrections to be made. All transferrable items should be reviewed from year to year. I don't see any place that shows that info has been transferred from previous year.
Date published: 2022-10-18
Rated 4 out of 5 by from works great but minor pitfalls I was able to enter 12 k-1 forms without too much trouble though each of the final K-1's showed up as errors which needed more info to fix that could have been entered if asked for. The BIGGEST issue was that my return was rejected initially and there was no warning that the electronic payments would not be made until after the return was accepted! I will be paying a penalty because I didnt realize that until two days later when there was no sign of payment. A simple warning in the email sent after rejection would have been helpful!
Date published: 2022-10-18
Rated 5 out of 5 by from Love turbo tax have used turbo tax for several years... very user friendly.
Date published: 2022-10-18
All TurboTax® Offerings Reviews - Page 36