TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Ph4tB3ar from
Great Product but use online version
Overall great product, but desktop version is NOT the same as online version as in you CANNOT get live help with desktop version. Intuit needs to support both versions in the same manner or make it much more explicit the fact that the 2 products WITH SAME NAME are NOT THE SAME THING. I bought desktop version thinking I could add LIVE help and couldn't. Not only that, after being done with all of my taxes in the desktop version, I had to re-do in the online version. I could not load from the export of the desktop version for the current year taxes.
Date published: 2022-04-21
Rated 5 out of 5 by
Verylargeman from
Bruh
Excellent. They helped with any questions that i had during the process.
Date published: 2022-04-21
Rated 1 out of 5 by
Babygirllisa1 from
Awesome
It walks you thoroughly through it all. Helped me so much.
Date published: 2022-04-21
Rated 4 out of 5 by
Beka220 from
Good, with a frustrating glitch
In general, I had a good experience with TurboTax Self-Employed just as I have in years past. My husband was in the military, and he and I were living apart at the start of the year. Later in the year, he left the military and moved to join me. We did returns for the state I live in, and the state he was in when he was in the military. TurboTax suggested that we file a part-year resident return for the state where I live, and a non-resident return for the state he lived in the military. There were boxes on the form for my state where you're asked to enter the dates that you entered or departed the state for both the filer and the spouse. It says very clearly "If you moved into State X...." and "If you moved out of State X...". I was a full-year resident, so I should leave both of these boxes blank. My spouse was a part-year resident, so he would enter a date for when he moved into my state, and leave the "Moved out of..." box blank. TurboTax would not let me file the return electronically until I entered dates for when I move into and out of the state. I just put that I moved in 1/1/2021 and moved out 12/31/2021 to keep things moving, but it's frustrating to be forced to give inaccurate information just to file.
Date published: 2022-04-21
Rated 3 out of 5 by
Heidy76 from
Still difficult to follow.
I didn't realize I had to keep notes....it just didn't flow like it use to and with the new stuff, I got lost mostly with nothing to guide you. I had to do a lot of back stepping. I guess I'm just stupid....but I got it done.
Date published: 2022-04-21
Rated 5 out of 5 by
AngRwoo6 from
Love this way of doing my taxes, seven years now.
I have been Doing taxes with Turbo for seven years and never had any upsets. Thanks Turbo Tax
Date published: 2022-04-21
Rated 5 out of 5 by
Rae Ree from
Turbo Tax is great except for one problem.
I have used Turbo Tax for a number of years now and have the same problem every year. It keeps telling me my retirement date is too early. It is NOT too early! I took an "Early Out" retirement in 1986. Very annoying!
Date published: 2022-04-21
Rated 5 out of 5 by
Dadin from
The tech support is very good!
I had a problem with my state tax return. I paid estimated tax and applied portion of my 2020 refund to 2021 tax. But there is no way for me to state that. So, it turned out that I owe the state money. That is wrong, because the amount of money I gave to the state of Maryland is more than the amount of my 2021 state tax. This afternoon, I had chance to talk to one of your tech support experts, I did not remember his name. He was very patient to listen and figure out what is my problem. He guided me through several categories of payment and credit, and finally found where I can state my estimated tax payment. Then got where I can state how much I applied to 2021 tax from my 2020 refund. My problem was resolved. He spent more than one hour for that. He was so patient. I appreciate his effort, willingness to help, knowledge, and skill. I feel so lucky to have this expert to help me.
Date published: 2022-04-21
Rated 5 out of 5 by
TRESME from
TURBO TAX IS AWESOME AND EASY TO USE
I DID NOT INTERACT WITH THE TAX PRO. THE SYSTEM WAS EASY TO USE AND I FELT COMFORTABLE WITH THE ONLINE REVIEW AND CHECK.
Date published: 2022-04-21
Rated 5 out of 5 by
bill0500000 from
awesome
very fast. user friendly. they make using this program super easy.
All TurboTax® Offerings Reviews - Page 342
Date published: 2022-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Ph4tB3ar from
Great Product but use online version
Overall great product, but desktop version is NOT the same as online version as in you CANNOT get live help with desktop version. Intuit needs to support both versions in the same manner or make it much more explicit the fact that the 2 products WITH SAME NAME are NOT THE SAME THING. I bought desktop version thinking I could add LIVE help and couldn't. Not only that, after being done with all of my taxes in the desktop version, I had to re-do in the online version. I could not load from the export of the desktop version for the current year taxes.
Date published: 2022-04-21
Rated 5 out of 5 by
Verylargeman from
Bruh
Excellent. They helped with any questions that i had during the process.
Date published: 2022-04-21
Rated 1 out of 5 by
Babygirllisa1 from
Awesome
It walks you thoroughly through it all. Helped me so much.
Date published: 2022-04-21
Rated 4 out of 5 by
Beka220 from
Good, with a frustrating glitch
In general, I had a good experience with TurboTax Self-Employed just as I have in years past. My husband was in the military, and he and I were living apart at the start of the year. Later in the year, he left the military and moved to join me. We did returns for the state I live in, and the state he was in when he was in the military. TurboTax suggested that we file a part-year resident return for the state where I live, and a non-resident return for the state he lived in the military. There were boxes on the form for my state where you're asked to enter the dates that you entered or departed the state for both the filer and the spouse. It says very clearly "If you moved into State X...." and "If you moved out of State X...". I was a full-year resident, so I should leave both of these boxes blank. My spouse was a part-year resident, so he would enter a date for when he moved into my state, and leave the "Moved out of..." box blank. TurboTax would not let me file the return electronically until I entered dates for when I move into and out of the state. I just put that I moved in 1/1/2021 and moved out 12/31/2021 to keep things moving, but it's frustrating to be forced to give inaccurate information just to file.
Date published: 2022-04-21
Rated 3 out of 5 by
Heidy76 from
Still difficult to follow.
I didn't realize I had to keep notes....it just didn't flow like it use to and with the new stuff, I got lost mostly with nothing to guide you. I had to do a lot of back stepping. I guess I'm just stupid....but I got it done.
Date published: 2022-04-21
Rated 5 out of 5 by
AngRwoo6 from
Love this way of doing my taxes, seven years now.
I have been Doing taxes with Turbo for seven years and never had any upsets. Thanks Turbo Tax
Date published: 2022-04-21
Rated 5 out of 5 by
Rae Ree from
Turbo Tax is great except for one problem.
I have used Turbo Tax for a number of years now and have the same problem every year. It keeps telling me my retirement date is too early. It is NOT too early! I took an "Early Out" retirement in 1986. Very annoying!
Date published: 2022-04-21
Rated 5 out of 5 by
Dadin from
The tech support is very good!
I had a problem with my state tax return. I paid estimated tax and applied portion of my 2020 refund to 2021 tax. But there is no way for me to state that. So, it turned out that I owe the state money. That is wrong, because the amount of money I gave to the state of Maryland is more than the amount of my 2021 state tax. This afternoon, I had chance to talk to one of your tech support experts, I did not remember his name. He was very patient to listen and figure out what is my problem. He guided me through several categories of payment and credit, and finally found where I can state my estimated tax payment. Then got where I can state how much I applied to 2021 tax from my 2020 refund. My problem was resolved. He spent more than one hour for that. He was so patient. I appreciate his effort, willingness to help, knowledge, and skill. I feel so lucky to have this expert to help me.
Date published: 2022-04-21
Rated 5 out of 5 by
TRESME from
TURBO TAX IS AWESOME AND EASY TO USE
I DID NOT INTERACT WITH THE TAX PRO. THE SYSTEM WAS EASY TO USE AND I FELT COMFORTABLE WITH THE ONLINE REVIEW AND CHECK.
Date published: 2022-04-21
Rated 5 out of 5 by
bill0500000 from
awesome
very fast. user friendly. they make using this program super easy.
All TurboTax® Offerings Reviews - Page 342
Date published: 2022-04-21