TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from It's what I use I've been using Turbo Tax for about 10 years. The 2021 return is the 1st time I had to ask for help as I got in an endless loop. The help staff was very helpful. There are two changes I'd like to suggest: a) I print my qrtly pmt form as needed. It'd be nice not to have to wait for potential "upgrades" every quarter. b) The ability to add a password to the file.
Date published: 2022-09-12
Rated 5 out of 5 by from Always a great experience using TurboTax I've used this product for years. I appreciate their efforts to continue to make improvements.
Date published: 2022-09-12
Rated 5 out of 5 by from Full Service 100% worth Using Live was 100% worth it for anything that requires more than a couple of different documents. Was easy to navigate, efficient, and painless.
Date published: 2022-09-12
Rated 5 out of 5 by from Turbo Tax Expert Martisha is awesome! I had a problem with my 2021 taxes and Martisha walked me through the refiling process and resolved the problem! I am so thankful to her for her expertise, time and help.
Date published: 2022-09-12
Rated 5 out of 5 by from TURBO TAX RATING TURBOTAX IS VERY EASY TO USE AND EXTREMELY HELPFULL.
Date published: 2022-09-12
Rated 5 out of 5 by from Great! It was great! very helpful and friendly advice and recommendations
Date published: 2022-09-12
Rated 4 out of 5 by from Gets the job done but there is still missing info. Generally, this works very well. I use the forms method since I have been using this for years but I have a big gripe. There are so many places where I am asked does this or that form apply? but there is no explanation as to what that form or rule is. Don't just link to the IRS rule but provide a layman's quick explanation, then a link.
Date published: 2022-09-12
Rated 5 out of 5 by from Solid for complex return One issue surfaced (arcane) regarding change in reporting for K-1s with subsequent need for info on K-3s. I spoke to Richard at Live Help. He gave me the confidence to file with the goofiness surrounding changing tax treatment of these K-3s.
Date published: 2022-09-12
Rated 5 out of 5 by from Complicated Taxes made Easy I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by from I had a great experience At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
All TurboTax® Offerings Reviews - Page 334
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's what I use I've been using Turbo Tax for about 10 years. The 2021 return is the 1st time I had to ask for help as I got in an endless loop. The help staff was very helpful. There are two changes I'd like to suggest: a) I print my qrtly pmt form as needed. It'd be nice not to have to wait for potential "upgrades" every quarter. b) The ability to add a password to the file.
Date published: 2022-09-12
Rated 5 out of 5 by from Always a great experience using TurboTax I've used this product for years. I appreciate their efforts to continue to make improvements.
Date published: 2022-09-12
Rated 5 out of 5 by from Full Service 100% worth Using Live was 100% worth it for anything that requires more than a couple of different documents. Was easy to navigate, efficient, and painless.
Date published: 2022-09-12
Rated 5 out of 5 by from Turbo Tax Expert Martisha is awesome! I had a problem with my 2021 taxes and Martisha walked me through the refiling process and resolved the problem! I am so thankful to her for her expertise, time and help.
Date published: 2022-09-12
Rated 5 out of 5 by from TURBO TAX RATING TURBOTAX IS VERY EASY TO USE AND EXTREMELY HELPFULL.
Date published: 2022-09-12
Rated 5 out of 5 by from Great! It was great! very helpful and friendly advice and recommendations
Date published: 2022-09-12
Rated 4 out of 5 by from Gets the job done but there is still missing info. Generally, this works very well. I use the forms method since I have been using this for years but I have a big gripe. There are so many places where I am asked does this or that form apply? but there is no explanation as to what that form or rule is. Don't just link to the IRS rule but provide a layman's quick explanation, then a link.
Date published: 2022-09-12
Rated 5 out of 5 by from Solid for complex return One issue surfaced (arcane) regarding change in reporting for K-1s with subsequent need for info on K-3s. I spoke to Richard at Live Help. He gave me the confidence to file with the goofiness surrounding changing tax treatment of these K-3s.
Date published: 2022-09-12
Rated 5 out of 5 by from Complicated Taxes made Easy I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by from I had a great experience At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
All TurboTax® Offerings Reviews - Page 334