TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Turbo Tax is not user friendly I am a first time user of TurboTax and have used Quickbooks Premier for decades. While Turbo Tax provide a guided interview with specific questions, comments and training it occassionally falls short of expectations. Since I downloaded my data from Quickbooks, there were several occasions where I would be stuck in a round robin of answering the same question (i.e., Owners compenstion where there are 2 owners 1 owners wages, CEO was included in COGS and the others was in Salaries and Wages, CFO) and Turbo Tax would not update the amount of Salaries and Wages when deducting the owner's comp from it. Nor did it make any attempt to direct the user to the forms where you could individually list the owner's comp and correct this error. Otherwise this product seemed to calculate and fill tax forms appropriately.
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo tax so so for Foreign income from Canada For common types of income Turbo Tax excels. For less common types of foreign sourced income, I find myself spending most of my time researching the tax act and guessing where an entry should be placed. As an example, Turbo Tax says foreign sourced pension income (from Canada) should be entered as social security income. My accountant says it should be entered on form 1116, foreign tax credits....I am always dubious of the return that I file.
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo Tax helped with our 1065s Difficult to interpret the navigate the tabs and user interface as there is no "back button" if you accidentally enter the wrong answer for an item.
Date published: 2022-09-15
Rated 3 out of 5 by from Federal Taxes went great but StateTaxes WRONG I was not able to file State Taxes, it kept giving me an error.
Date published: 2022-09-15
Rated 5 out of 5 by from TurboTax Business is a Great Product I have been using TurboTax Business for many years. I find it easy to use and I love the support available with the representatives and in the forums. I also have been pleased with its ability to import directly from QuickBooks. However, now that QuickBooks is only available by subscription and is (IMHO) fairly expensive, I'm not sure if this will be a deciding feature in the future since I may be looking for another accounting software solution.
Date published: 2022-09-15
Rated 1 out of 5 by from I'll never use again This service is an absolute waste of money, it's incredibly impersonal and very difficult for the price there is no reason it should be as difficult as it is.
Date published: 2022-09-15
Rated 5 out of 5 by from Got the job done Flipped to forms view to complete balance sheet and schedule M-1 and M-2
Date published: 2022-09-15
Rated 4 out of 5 by from Does the job Straight forward. Would be 5 stars but does not give an e-file receipt within the return after e-filing. They send an e-mail as a receipt. 1 year that e-mail never arrived, so where was my proof if I ever needed it?
Date published: 2022-09-15
Rated 5 out of 5 by from Very great service Very great experience I luv it I will defend ise it again
Date published: 2022-09-15
Rated 3 out of 5 by from unexplained Schedule B question. When we got to the final review of the documents the errors were all answers to questions on Schedule B; however, these questions were not explained and no explanation within Turbotax could be found. We spent hours searching the web to understand the questions and answer them correctly. These were questions that should have been asked at the beginning. Also, these appear to be new to the tax code and should have prepared custumers.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 323
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is not user friendly I am a first time user of TurboTax and have used Quickbooks Premier for decades. While Turbo Tax provide a guided interview with specific questions, comments and training it occassionally falls short of expectations. Since I downloaded my data from Quickbooks, there were several occasions where I would be stuck in a round robin of answering the same question (i.e., Owners compenstion where there are 2 owners 1 owners wages, CEO was included in COGS and the others was in Salaries and Wages, CFO) and Turbo Tax would not update the amount of Salaries and Wages when deducting the owner's comp from it. Nor did it make any attempt to direct the user to the forms where you could individually list the owner's comp and correct this error. Otherwise this product seemed to calculate and fill tax forms appropriately.
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo tax so so for Foreign income from Canada For common types of income Turbo Tax excels. For less common types of foreign sourced income, I find myself spending most of my time researching the tax act and guessing where an entry should be placed. As an example, Turbo Tax says foreign sourced pension income (from Canada) should be entered as social security income. My accountant says it should be entered on form 1116, foreign tax credits....I am always dubious of the return that I file.
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo Tax helped with our 1065s Difficult to interpret the navigate the tabs and user interface as there is no "back button" if you accidentally enter the wrong answer for an item.
Date published: 2022-09-15
Rated 3 out of 5 by from Federal Taxes went great but StateTaxes WRONG I was not able to file State Taxes, it kept giving me an error.
Date published: 2022-09-15
Rated 5 out of 5 by from TurboTax Business is a Great Product I have been using TurboTax Business for many years. I find it easy to use and I love the support available with the representatives and in the forums. I also have been pleased with its ability to import directly from QuickBooks. However, now that QuickBooks is only available by subscription and is (IMHO) fairly expensive, I'm not sure if this will be a deciding feature in the future since I may be looking for another accounting software solution.
Date published: 2022-09-15
Rated 1 out of 5 by from I'll never use again This service is an absolute waste of money, it's incredibly impersonal and very difficult for the price there is no reason it should be as difficult as it is.
Date published: 2022-09-15
Rated 5 out of 5 by from Got the job done Flipped to forms view to complete balance sheet and schedule M-1 and M-2
Date published: 2022-09-15
Rated 4 out of 5 by from Does the job Straight forward. Would be 5 stars but does not give an e-file receipt within the return after e-filing. They send an e-mail as a receipt. 1 year that e-mail never arrived, so where was my proof if I ever needed it?
Date published: 2022-09-15
Rated 5 out of 5 by from Very great service Very great experience I luv it I will defend ise it again
Date published: 2022-09-15
Rated 3 out of 5 by from unexplained Schedule B question. When we got to the final review of the documents the errors were all answers to questions on Schedule B; however, these questions were not explained and no explanation within Turbotax could be found. We spent hours searching the web to understand the questions and answer them correctly. These were questions that should have been asked at the beginning. Also, these appear to be new to the tax code and should have prepared custumers.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 323