TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from So easy and thorough! Joesph was such an easy person to talk to. He took the time to explain parts of the process that I didn't understand and made the whole process so seamless. Thank you Joesph for helping!
Date published: 2022-10-04
Rated 5 out of 5 by from Muy excelente Everything is more accessible and more easy to write anda easy to apply information.
Date published: 2022-10-04
Rated 4 out of 5 by from CONFUSING FOR E-FILE HAD TROUBLE GETTING THE E-FILE TO GO THROUGH USING MY CARD AS IT KEPT SAYING I DIDN'T HAVE THE CORRECT BILLING ADDRESS. NOW IT LOOKS LIKE I'VE BEEN CHARGED 5 TIMES FOR THE SAME RETURN.
Date published: 2022-10-04
Rated 5 out of 5 by from Helpful I'm happy it exists because Im terrible with numbers!
Date published: 2022-10-04
Rated 3 out of 5 by from Tuff Filing From Overseas I have been trying to submit my tax return from overseas since May 4th 2022 with very little success. I have spoken with Turbotax experts via phone and chat, I have stayed up until 2 am to speak with the IRS and have gone around and around 50 times with no success. I thought using Turbo Tax Deluxe would make getting my refund done quickly but I was very wrong.
Date published: 2022-10-04
Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 1 out of 5 by from Awful I cannot wait to switch software providers beginning 2022. Too arduous, lack of overrides. Apparent lack of testing coding with more complex tax scenarios (e.g. K-1s, including inconsistencies between federal and state. Deceptive state filing fees constituting bad faith business practices in my opinion. Never again Intuit.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 273
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy and thorough! Joesph was such an easy person to talk to. He took the time to explain parts of the process that I didn't understand and made the whole process so seamless. Thank you Joesph for helping!
Date published: 2022-10-04
Rated 5 out of 5 by from Muy excelente Everything is more accessible and more easy to write anda easy to apply information.
Date published: 2022-10-04
Rated 4 out of 5 by from CONFUSING FOR E-FILE HAD TROUBLE GETTING THE E-FILE TO GO THROUGH USING MY CARD AS IT KEPT SAYING I DIDN'T HAVE THE CORRECT BILLING ADDRESS. NOW IT LOOKS LIKE I'VE BEEN CHARGED 5 TIMES FOR THE SAME RETURN.
Date published: 2022-10-04
Rated 5 out of 5 by from Helpful I'm happy it exists because Im terrible with numbers!
Date published: 2022-10-04
Rated 3 out of 5 by from Tuff Filing From Overseas I have been trying to submit my tax return from overseas since May 4th 2022 with very little success. I have spoken with Turbotax experts via phone and chat, I have stayed up until 2 am to speak with the IRS and have gone around and around 50 times with no success. I thought using Turbo Tax Deluxe would make getting my refund done quickly but I was very wrong.
Date published: 2022-10-04
Rated 3 out of 5 by from Maybe the best but could be improved a lot TT customer service is very good. Most of my tax return seem to be in "uncommon or very rare" sections. I often spend days researching IRS documents when just a few words from TT could solve the issue. IRS docs are sloppy English but TT is much smaller than the the tax regulations so it should be cheap to have someone review the English. Pronouns should be avoided.
Date published: 2022-10-04
Rated 4 out of 5 by from Turbo has been great software. But the review The review/error correction "SUCKS" When it takes you to the window advising if "Income Statement, Balance Sheet, orRetained Earnings" are in balance (or not). When not in balance the system DOES NOT have any pointers as you where or why there is an imbalance. Very frustrating, especially when all data entry is entered CORRECTLY from QuickBooks, which IS in balance. EXTREMELY troublesome for a tax preparer where retracing/double checking quickly erodes profitablilty.
Date published: 2022-10-04
Rated 5 out of 5 by from Still The Best Way I always feel confident using TurboTax Online products for preparing and submitting my taxes. Helpful and efficient way to keep life simple as possible in a stressful world.
Date published: 2022-10-04
Rated 1 out of 5 by from Awful I cannot wait to switch software providers beginning 2022. Too arduous, lack of overrides. Apparent lack of testing coding with more complex tax scenarios (e.g. K-1s, including inconsistencies between federal and state. Deceptive state filing fees constituting bad faith business practices in my opinion. Never again Intuit.
Date published: 2022-10-04
Rated 5 out of 5 by from Turbo Tax greatly assists tax preparation. Please do not discontinue It's Deductible. It is a great aide.
Date published: 2022-10-04
All TurboTax® Offerings Reviews - Page 273