TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Quite Efficient!!! Turbo Tax is definitely I would refer to everyone I know. It is quite efficient and the instructions are easily understandable. I use this service every year and will continue to do so in the future!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Very professional, budget friendly, information and directions easy to follow. Recommend use for any type taxes to be filed.
Date published: 2021-05-18
Rated 3 out of 5 by from Slow software I did not have good experience with Turbotax 2020 Mac this year. It took forever to process my documents and it kept freezing on me once all documents were uploaded. I had to delete all documents and enter details manually. If they do not support large documents, they should restrict that before uploading them.
Date published: 2021-05-18
Rated 5 out of 5 by from great wonderful very helpful , easy to use, explain things well
Date published: 2021-05-18
Rated 1 out of 5 by from No help Both e-file returns rejected. Fix did not work. Unable to get anyone on the phone. Paid a bunch of money for nothing. Will not use this again.
Date published: 2021-05-18
Rated 5 out of 5 by from “TurboTax is the Ticket for your Taxes” I have used Turbo Tax since 1997 and would recommend anyone desiring to do their own taxes to do so. I have had prior years taxes reviewed by several reputable tax companies and they did not find anything wrong nor to add to it. My experience this year was even better. I purchase QuickBooks prior to the end of 2019 and used it for the entire year of 2020. I typically purchase TurboTax and download it to my computer and do my taxes. But this year I was able to transfer all info for 2020 straight from QuickBooks into TurboTax online which made things a lot easier and less stressful. I used the live chat with an accountant twice and both times, they walked me through my issues and answered my questions with ease. Turbo Tax is my go-to Tax Software, don’t do them without it!
Date published: 2021-05-18
Rated 5 out of 5 by from Love it!! I love how easy it is to navigate- makes me feel really smart!!
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! EASY TO USE LIKE BEING ABLE TO SWITCH FROM FORM TO STEP BY STEP CUSTOMER SERVICE ON THE PHONE IS GREAT!
Date published: 2021-05-18
Rated 5 out of 5 by from Gets better every year! Gets better and easier to use each year. Will continue using TT!
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax ads are misleading. All the ads on TV say it's free to file using TurboTax. It's not!!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 252
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Quite Efficient!!! Turbo Tax is definitely I would refer to everyone I know. It is quite efficient and the instructions are easily understandable. I use this service every year and will continue to do so in the future!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Very professional, budget friendly, information and directions easy to follow. Recommend use for any type taxes to be filed.
Date published: 2021-05-18
Rated 3 out of 5 by from Slow software I did not have good experience with Turbotax 2020 Mac this year. It took forever to process my documents and it kept freezing on me once all documents were uploaded. I had to delete all documents and enter details manually. If they do not support large documents, they should restrict that before uploading them.
Date published: 2021-05-18
Rated 5 out of 5 by from great wonderful very helpful , easy to use, explain things well
Date published: 2021-05-18
Rated 1 out of 5 by from No help Both e-file returns rejected. Fix did not work. Unable to get anyone on the phone. Paid a bunch of money for nothing. Will not use this again.
Date published: 2021-05-18
Rated 5 out of 5 by from “TurboTax is the Ticket for your Taxes” I have used Turbo Tax since 1997 and would recommend anyone desiring to do their own taxes to do so. I have had prior years taxes reviewed by several reputable tax companies and they did not find anything wrong nor to add to it. My experience this year was even better. I purchase QuickBooks prior to the end of 2019 and used it for the entire year of 2020. I typically purchase TurboTax and download it to my computer and do my taxes. But this year I was able to transfer all info for 2020 straight from QuickBooks into TurboTax online which made things a lot easier and less stressful. I used the live chat with an accountant twice and both times, they walked me through my issues and answered my questions with ease. Turbo Tax is my go-to Tax Software, don’t do them without it!
Date published: 2021-05-18
Rated 5 out of 5 by from Love it!! I love how easy it is to navigate- makes me feel really smart!!
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! EASY TO USE LIKE BEING ABLE TO SWITCH FROM FORM TO STEP BY STEP CUSTOMER SERVICE ON THE PHONE IS GREAT!
Date published: 2021-05-18
Rated 5 out of 5 by from Gets better every year! Gets better and easier to use each year. Will continue using TT!
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax ads are misleading. All the ads on TV say it's free to file using TurboTax. It's not!!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 252