TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Great need to explain why IRS disagreed w/refund Been using TurboTax for years. I do ours, inlaws and my daughters. This year IRS disagreed w/my daughters but no reason given and nothing in TurboTax to help us figure out what the problem was
Date published: 2022-10-29
Rated 1 out of 5 by from Not user friendly for amending I need to amend a return and it is extremely difficult. The online help doesn't match up with the screens and menu I am seeing. I will need to call customer support
Date published: 2022-10-29
Rated 5 out of 5 by from life saver! I can always find the answers to my tax questions!
Date published: 2022-10-29
Rated 5 out of 5 by from TurboTax is Awesome It was very easy to follow and maximized my returns
Date published: 2022-10-28
Rated 3 out of 5 by from You need to work on some things You need to extend the time until at least November 15th to be able to electronically file a return. Most professional tax return programs can be efiled after the deadline. Your deadline of Oct 17 created a big problem for me this year. Not happy!
Date published: 2022-10-28
Rated 1 out of 5 by from Turbo Tax review for 2021 Taxes I filed the tax forms on 3/30/2022 and waited for my refund that never came. The IRS phone system for "Where's my Refund" must be a fake because it says it's always too busy. I contacted Turbo Tax for help and they sent me info indicating they received my return and forwarded it to the IRS. However I didn't look closely at what they sent me and discovered they sent me my 2020 return info and not 2021. I sent my 2021 Turbo Tax return 3/30/2022. So I am assuming my 2021 return is lost and I reloaded it and sent it again 10/28/2022. We'll see what happens next.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax positive Review I have used Turbo Tax for over 20 years and have never been disappointed. This program is user friendly, and the support staff is fantastic. Their support is effective, speedy, and accurate.
Date published: 2022-10-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL AND EASY TO USE. I LOVE THIS PRODUCT AND ITS EASY TO USE. THE HELP SECTIONS ARE GREAT.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax made my complicated tax situation easy! This year my taxes included declaration of my paid foreign tax and Turbo Tax made it easy to file my federal taxes. I did talk to a Turbo Tax expert (I don't remember her name) to correctly document my foreign taxes - which helped a lot.
Date published: 2022-10-28
Rated 4 out of 5 by from Turbo Tax Review Generally TT works pretty well. It is more robust than its price point competitors, at least for my tax situations. I am not sure where some of the summary numbers come from i.e. interest. Also I do not like having to check a TT box to get more of the 1099 INT info boxes; I almost missed a significant tax help from an early withdrawal penalty on a CD due to the aforementioned.
Date published: 2022-10-28
All TurboTax® Offerings Reviews - Page 26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great need to explain why IRS disagreed w/refund Been using TurboTax for years. I do ours, inlaws and my daughters. This year IRS disagreed w/my daughters but no reason given and nothing in TurboTax to help us figure out what the problem was
Date published: 2022-10-29
Rated 1 out of 5 by from Not user friendly for amending I need to amend a return and it is extremely difficult. The online help doesn't match up with the screens and menu I am seeing. I will need to call customer support
Date published: 2022-10-29
Rated 5 out of 5 by from life saver! I can always find the answers to my tax questions!
Date published: 2022-10-29
Rated 5 out of 5 by from TurboTax is Awesome It was very easy to follow and maximized my returns
Date published: 2022-10-28
Rated 3 out of 5 by from You need to work on some things You need to extend the time until at least November 15th to be able to electronically file a return. Most professional tax return programs can be efiled after the deadline. Your deadline of Oct 17 created a big problem for me this year. Not happy!
Date published: 2022-10-28
Rated 1 out of 5 by from Turbo Tax review for 2021 Taxes I filed the tax forms on 3/30/2022 and waited for my refund that never came. The IRS phone system for "Where's my Refund" must be a fake because it says it's always too busy. I contacted Turbo Tax for help and they sent me info indicating they received my return and forwarded it to the IRS. However I didn't look closely at what they sent me and discovered they sent me my 2020 return info and not 2021. I sent my 2021 Turbo Tax return 3/30/2022. So I am assuming my 2021 return is lost and I reloaded it and sent it again 10/28/2022. We'll see what happens next.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax positive Review I have used Turbo Tax for over 20 years and have never been disappointed. This program is user friendly, and the support staff is fantastic. Their support is effective, speedy, and accurate.
Date published: 2022-10-28
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL AND EASY TO USE. I LOVE THIS PRODUCT AND ITS EASY TO USE. THE HELP SECTIONS ARE GREAT.
Date published: 2022-10-28
Rated 5 out of 5 by from Turbo Tax made my complicated tax situation easy! This year my taxes included declaration of my paid foreign tax and Turbo Tax made it easy to file my federal taxes. I did talk to a Turbo Tax expert (I don't remember her name) to correctly document my foreign taxes - which helped a lot.
Date published: 2022-10-28
Rated 4 out of 5 by from Turbo Tax Review Generally TT works pretty well. It is more robust than its price point competitors, at least for my tax situations. I am not sure where some of the summary numbers come from i.e. interest. Also I do not like having to check a TT box to get more of the 1099 INT info boxes; I almost missed a significant tax help from an early withdrawal penalty on a CD due to the aforementioned.
Date published: 2022-10-28
All TurboTax® Offerings Reviews - Page 26