TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Own a business
Student
Rated 5 out of 5 by from “TurboTax is the Ticket for your Taxes” I have used Turbo Tax since 1997 and would recommend anyone desiring to do their own taxes to do so. I have had prior years taxes reviewed by several reputable tax companies and they did not find anything wrong nor to add to it. My experience this year was even better. I purchase QuickBooks prior to the end of 2019 and used it for the entire year of 2020. I typically purchase TurboTax and download it to my computer and do my taxes. But this year I was able to transfer all info for 2020 straight from QuickBooks into TurboTax online which made things a lot easier and less stressful. I used the live chat with an accountant twice and both times, they walked me through my issues and answered my questions with ease. Turbo Tax is my go-to Tax Software, don’t do them without it!
Date published: 2021-05-18
Rated 5 out of 5 by from Love it!! I love how easy it is to navigate- makes me feel really smart!!
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! EASY TO USE LIKE BEING ABLE TO SWITCH FROM FORM TO STEP BY STEP CUSTOMER SERVICE ON THE PHONE IS GREAT!
Date published: 2021-05-18
Rated 5 out of 5 by from Gets better every year! Gets better and easier to use each year. Will continue using TT!
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax ads are misleading. All the ads on TV say it's free to file using TurboTax. It's not!!
Date published: 2021-05-18
Rated 5 out of 5 by from First Timer says 'Yay! I found the whole experience to be thorough, a bit challenging at times, yet I have complete confidence in the software. That being said, I did purchase the 'Audit' insurance! LOL
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome! Great experience! This was efficient way to file taxes and did not take long at all! I am very amazed!
Date published: 2021-05-18
Rated 5 out of 5 by from very nice to work with Once I start I find it moves well. Can get just about all questions answered.
Date published: 2021-05-18
Rated 1 out of 5 by from E-file fees need refund if IRS rejects rejects Taxes were prepared with Turbotax last year and this year. It is a simple return and 100% correct, yet the IRS keeps rejecting it with a false TurboTax statement that the AGI is incorrect. After six rejections and a lot of wasted time, now the return is late. Turbotax offers no human to talk to. There is no way to get help nor a refund for the state e-file fee.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome! It was easy to use and gave me good result on my refund.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 245
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from “TurboTax is the Ticket for your Taxes” I have used Turbo Tax since 1997 and would recommend anyone desiring to do their own taxes to do so. I have had prior years taxes reviewed by several reputable tax companies and they did not find anything wrong nor to add to it. My experience this year was even better. I purchase QuickBooks prior to the end of 2019 and used it for the entire year of 2020. I typically purchase TurboTax and download it to my computer and do my taxes. But this year I was able to transfer all info for 2020 straight from QuickBooks into TurboTax online which made things a lot easier and less stressful. I used the live chat with an accountant twice and both times, they walked me through my issues and answered my questions with ease. Turbo Tax is my go-to Tax Software, don’t do them without it!
Date published: 2021-05-18
Rated 5 out of 5 by from Love it!! I love how easy it is to navigate- makes me feel really smart!!
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! EASY TO USE LIKE BEING ABLE TO SWITCH FROM FORM TO STEP BY STEP CUSTOMER SERVICE ON THE PHONE IS GREAT!
Date published: 2021-05-18
Rated 5 out of 5 by from Gets better every year! Gets better and easier to use each year. Will continue using TT!
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax ads are misleading. All the ads on TV say it's free to file using TurboTax. It's not!!
Date published: 2021-05-18
Rated 5 out of 5 by from First Timer says 'Yay! I found the whole experience to be thorough, a bit challenging at times, yet I have complete confidence in the software. That being said, I did purchase the 'Audit' insurance! LOL
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome! Great experience! This was efficient way to file taxes and did not take long at all! I am very amazed!
Date published: 2021-05-18
Rated 5 out of 5 by from very nice to work with Once I start I find it moves well. Can get just about all questions answered.
Date published: 2021-05-18
Rated 1 out of 5 by from E-file fees need refund if IRS rejects rejects Taxes were prepared with Turbotax last year and this year. It is a simple return and 100% correct, yet the IRS keeps rejecting it with a false TurboTax statement that the AGI is incorrect. After six rejections and a lot of wasted time, now the return is late. Turbotax offers no human to talk to. There is no way to get help nor a refund for the state e-file fee.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Awesome! It was easy to use and gave me good result on my refund.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 245