TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 5 out of 5 by from Turbotax is awesome Fast and easy. The best way to get your taxes done.
Date published: 2022-10-11
Rated 4 out of 5 by from Ease of use, but not a clear filing status. I thought I had filed my taxes in September. It wasn't until I went to check on status that it became clear that neither the state or the Fed had been filed because I didn't pay the extra for the "free one state" filing.
Date published: 2022-10-11
Rated 4 out of 5 by from Live is a great pro-great service line This is my first time using TT Live, I must say I was very impressed with the Tax Professional, e.g., the CPA assigned. However, Intuit could be a little more information as to the "process" surrounding the whole service line prior to enrolling. 1. The first person you speak to is not necessarily your assigned Tax Expert, he/she is more or less a collector of the information. 2. The worksheet template provided me was horrible, it does not allow for the characterization of deductions and lumps everything into one. If you doing a Schedule C you need to break out figures, unfortunately, the TT Worksheet did not and I wasted a lot of time and explanation with the CPA over this issue. Intuit TT Live needs to tighten this up a bit.
Date published: 2022-10-11
Rated 5 out of 5 by from Great services Danielle was awesome she knows what she is doing!!!!!
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax-Free Edition is excellent for simple returns! In the future, if I have more complicated returns, I am willing to complete them and pay using Turbotax. I love their product! It guides you through, step by step. I have tried other products and was very dissatisfied with their electronic programs. Turbo Tax really is the best!!
Date published: 2022-10-11
Rated 2 out of 5 by from Partially helpful, mostly painful Having moved from CA to AZ, I found that for many of the forms I had to go to the IRS site to research how to fill in fields; that were never asked about in turbo tax but showed up in the turbo tax audit. This added considerable time to completing my taxes. what worked worked well but the best I could give you is 2 stars, because using it felt like back when I had to do this all on paper.
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is dependable I have been using Turbo Tax for 10 Years!! Great product and easy to use.
Date published: 2022-10-11
Rated 4 out of 5 by from Tubro Tax Home & Business Some Disappointment Have used the program for many years was disappointed this year 2021 software. 1 I couldn't get the IRS to recognize my efile it kept rejecting it for a wrong AGI. This was checked and rechecked and was right. Didn't make any difference. looked up cause on help was quoted it was a mystery. Only recourse was to mail the return in. This is unacceptable. I already paid for the state efile cost but due to rejection of the federal had no choice but to mail the state return in.
Date published: 2022-10-11
Rated 5 out of 5 by from good program good experience live person was awesome very helpful
Date published: 2022-10-11
Rated 2 out of 5 by from Too confusing takes long time to load and start up program. too many unnecessary forms printed so many forms that made no sense -- printed tax return with minimal worksheets. Minimal worksheets made no sense and was a waste to print. USER OF TTAX FOR OVER 20 YEARS!! THT
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 215
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome Fast and easy. The best way to get your taxes done.
Date published: 2022-10-11
Rated 4 out of 5 by from Ease of use, but not a clear filing status. I thought I had filed my taxes in September. It wasn't until I went to check on status that it became clear that neither the state or the Fed had been filed because I didn't pay the extra for the "free one state" filing.
Date published: 2022-10-11
Rated 4 out of 5 by from Live is a great pro-great service line This is my first time using TT Live, I must say I was very impressed with the Tax Professional, e.g., the CPA assigned. However, Intuit could be a little more information as to the "process" surrounding the whole service line prior to enrolling. 1. The first person you speak to is not necessarily your assigned Tax Expert, he/she is more or less a collector of the information. 2. The worksheet template provided me was horrible, it does not allow for the characterization of deductions and lumps everything into one. If you doing a Schedule C you need to break out figures, unfortunately, the TT Worksheet did not and I wasted a lot of time and explanation with the CPA over this issue. Intuit TT Live needs to tighten this up a bit.
Date published: 2022-10-11
Rated 5 out of 5 by from Great services Danielle was awesome she knows what she is doing!!!!!
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo Tax-Free Edition is excellent for simple returns! In the future, if I have more complicated returns, I am willing to complete them and pay using Turbotax. I love their product! It guides you through, step by step. I have tried other products and was very dissatisfied with their electronic programs. Turbo Tax really is the best!!
Date published: 2022-10-11
Rated 2 out of 5 by from Partially helpful, mostly painful Having moved from CA to AZ, I found that for many of the forms I had to go to the IRS site to research how to fill in fields; that were never asked about in turbo tax but showed up in the turbo tax audit. This added considerable time to completing my taxes. what worked worked well but the best I could give you is 2 stars, because using it felt like back when I had to do this all on paper.
Date published: 2022-10-11
Rated 5 out of 5 by from Turbo Tax is dependable I have been using Turbo Tax for 10 Years!! Great product and easy to use.
Date published: 2022-10-11
Rated 4 out of 5 by from Tubro Tax Home & Business Some Disappointment Have used the program for many years was disappointed this year 2021 software. 1 I couldn't get the IRS to recognize my efile it kept rejecting it for a wrong AGI. This was checked and rechecked and was right. Didn't make any difference. looked up cause on help was quoted it was a mystery. Only recourse was to mail the return in. This is unacceptable. I already paid for the state efile cost but due to rejection of the federal had no choice but to mail the state return in.
Date published: 2022-10-11
Rated 5 out of 5 by from good program good experience live person was awesome very helpful
Date published: 2022-10-11
Rated 2 out of 5 by from Too confusing takes long time to load and start up program. too many unnecessary forms printed so many forms that made no sense -- printed tax return with minimal worksheets. Minimal worksheets made no sense and was a waste to print. USER OF TTAX FOR OVER 20 YEARS!! THT
Date published: 2022-10-11
All TurboTax® Offerings Reviews - Page 215