TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Efficient and effective tax preparation My experience using Turbotax premier online was very good, however i would still rate the desktop version to be better. The desktop version makes navigation to any point inside the tax return easier
Date published: 2022-10-12
Rated 5 out of 5 by from Great service John was great very helpful and actually saved me some money.
Date published: 2022-10-12
Rated 5 out of 5 by from Have used for years and love it! very easy to use and very complete. the software is still very affordable and makes filing your taxes easy.
Date published: 2022-10-12
Rated 5 out of 5 by from Easy to use and comprehensive explanations. Connie did a great job. Showed me quickly and easily where to input the numbers I knew needed to be included, but could not find on my own.
Date published: 2022-10-12
Rated 5 out of 5 by from Very Good and Improved Product Very good product. While filing taxes is always painful, TurboTax is extremely helpful. K-1 input improved a lot with the 2021 product. Still had K-1 errors to correct in final review, but it was a much less painful process.
Date published: 2022-10-12
Rated 3 out of 5 by from K1 section needs help program thinks I need K1 statements, can't get rid of it
Date published: 2022-10-12
Rated 3 out of 5 by from NEED WORK ON STATE RETURNS YOU SHOULD BE ABLE TO BETTER REVIEW INFORMATION ON STATE RETURN AND SEE IF ITEMS NEED TO BE CHANGED ALSO TWICE ASKED FOR HELP ONLY TO GET DISCONNECTED AFTER WAITING AND START TALKING WITH ASSITANCE PERSON, THEY SHOULD CALL BACK
Date published: 2022-10-12
Rated 5 out of 5 by from Great service Love it. Great service. Better than when I had Liberty Tax
Date published: 2022-10-12
Rated 5 out of 5 by from Virginia is a Super Hero Knowledgable, nice, patient,........................
Date published: 2022-10-12
Rated 1 out of 5 by from Best within the preparer's ability within limited There are many things that should be improved. I gave my feedback on the call I received. Ability to see past reviews. Ability to view the progress of the tax preparer. Ability to know with confidence that I will get it done. Copy of all the worksheets so that I can explain how the numbers were calculated to auditors or irs in the future. It is so frustrating to not have all the worksheets. Basically trust the person and I won't be able to explain later. There was no guidance on how to improve my tax situation in the future like regular doing it on my own. There wasn't an insight into what else I can do to improve my tax situation. There was no transparency of the price. There is no website listing all the prices and I didn't know until the end. Have to also upload 1 file at a time. Unable to sort the docs by file name or upload timestamp.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 194
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Efficient and effective tax preparation My experience using Turbotax premier online was very good, however i would still rate the desktop version to be better. The desktop version makes navigation to any point inside the tax return easier
Date published: 2022-10-12
Rated 5 out of 5 by from Great service John was great very helpful and actually saved me some money.
Date published: 2022-10-12
Rated 5 out of 5 by from Have used for years and love it! very easy to use and very complete. the software is still very affordable and makes filing your taxes easy.
Date published: 2022-10-12
Rated 5 out of 5 by from Easy to use and comprehensive explanations. Connie did a great job. Showed me quickly and easily where to input the numbers I knew needed to be included, but could not find on my own.
Date published: 2022-10-12
Rated 5 out of 5 by from Very Good and Improved Product Very good product. While filing taxes is always painful, TurboTax is extremely helpful. K-1 input improved a lot with the 2021 product. Still had K-1 errors to correct in final review, but it was a much less painful process.
Date published: 2022-10-12
Rated 3 out of 5 by from K1 section needs help program thinks I need K1 statements, can't get rid of it
Date published: 2022-10-12
Rated 3 out of 5 by from NEED WORK ON STATE RETURNS YOU SHOULD BE ABLE TO BETTER REVIEW INFORMATION ON STATE RETURN AND SEE IF ITEMS NEED TO BE CHANGED ALSO TWICE ASKED FOR HELP ONLY TO GET DISCONNECTED AFTER WAITING AND START TALKING WITH ASSITANCE PERSON, THEY SHOULD CALL BACK
Date published: 2022-10-12
Rated 5 out of 5 by from Great service Love it. Great service. Better than when I had Liberty Tax
Date published: 2022-10-12
Rated 5 out of 5 by from Virginia is a Super Hero Knowledgable, nice, patient,........................
Date published: 2022-10-12
Rated 1 out of 5 by from Best within the preparer's ability within limited There are many things that should be improved. I gave my feedback on the call I received. Ability to see past reviews. Ability to view the progress of the tax preparer. Ability to know with confidence that I will get it done. Copy of all the worksheets so that I can explain how the numbers were calculated to auditors or irs in the future. It is so frustrating to not have all the worksheets. Basically trust the person and I won't be able to explain later. There was no guidance on how to improve my tax situation in the future like regular doing it on my own. There wasn't an insight into what else I can do to improve my tax situation. There was no transparency of the price. There is no website listing all the prices and I didn't know until the end. Have to also upload 1 file at a time. Unable to sort the docs by file name or upload timestamp.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 194