TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Decent Software Couldn't delete Schedule K which I haven't had for years. Seems to have a problem with date acquired later than date purchased on short transactions.
Date published: 2022-04-15
Rated 2 out of 5 by from Unusually Harder to file this year I have used TurboTax for many years. This year I had difficulties using PayPal as my form of payment for the product. After calling for assistance, they were unable to help and I had to resort to using a credit card. I also had difficulties with the program accepting my job title, eventhough it was a selection offered in the pull down tab for occupations. I had to select another job title closely related. It was mostly a time inconvenience to have to attempt to have the title accepted and then search through for that prompt again to change the title.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax is o.k. but not great The child credit prevented us from filing the first return filled out. We have no dependents, yet it showed up as an issue preventing from e-filing. Had to start a completely new return and the errors found were in the same location even though I didn't fill out anything. A real pain in the neck.
Date published: 2022-04-15
Rated 5 out of 5 by from My CTE, Chief Tax Expert, aka. Deanna--brilliant! Deanna was simply perfect regarding this stressful annual event. She handled the whole process like the professional she is. I've been using your service for a few years now with no regrets or second thoughts because every time I've called on you, you've provided competent and capable people like Deanna to help me. I appreciate that and with any luck, I hope to see you again next year, as I remain the one formally known as Dave.
Date published: 2022-04-15
Rated 4 out of 5 by from I've always loved TurboTax I've used TurboTax for over 10 years and I love them. Even with technology changes and upgrades, it has still be very intuitive and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from 2021 tax year the site was had to use when needing to go back and edit
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is FANTASTIC! The site was simple and easy to navigate. Absolutely painless!!
Date published: 2022-04-15
Rated 3 out of 5 by from So frustrating!! The charitable contributions instructions were not clear and I spent 20 minutes on a call with a TurboTax support person who was not happy to help me. I thought I had followed the instructions given but after e-filing was submitted, the return was rejected. This should not be so hard but I feel the instructions on the software are not clear and when there is a problem, the error explanations do not help
Date published: 2022-04-15
Rated 3 out of 5 by from Would be nice if... When selling Turbo Tax products on the website, it would be nice to include cost of e-filing for the state and surcharges for CC payment. When printing out included State forms it would be nice to have the mailing address printed out. When printing out forms, it would be nice to have the option to print only REQUIRED forms.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is great Turbo Tax is simple and easy. I like how it asks me the questions I need to answer to complete the forms and it determines the best method for me.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Decent Software Couldn't delete Schedule K which I haven't had for years. Seems to have a problem with date acquired later than date purchased on short transactions.
Date published: 2022-04-15
Rated 2 out of 5 by from Unusually Harder to file this year I have used TurboTax for many years. This year I had difficulties using PayPal as my form of payment for the product. After calling for assistance, they were unable to help and I had to resort to using a credit card. I also had difficulties with the program accepting my job title, eventhough it was a selection offered in the pull down tab for occupations. I had to select another job title closely related. It was mostly a time inconvenience to have to attempt to have the title accepted and then search through for that prompt again to change the title.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax is o.k. but not great The child credit prevented us from filing the first return filled out. We have no dependents, yet it showed up as an issue preventing from e-filing. Had to start a completely new return and the errors found were in the same location even though I didn't fill out anything. A real pain in the neck.
Date published: 2022-04-15
Rated 5 out of 5 by from My CTE, Chief Tax Expert, aka. Deanna--brilliant! Deanna was simply perfect regarding this stressful annual event. She handled the whole process like the professional she is. I've been using your service for a few years now with no regrets or second thoughts because every time I've called on you, you've provided competent and capable people like Deanna to help me. I appreciate that and with any luck, I hope to see you again next year, as I remain the one formally known as Dave.
Date published: 2022-04-15
Rated 4 out of 5 by from I've always loved TurboTax I've used TurboTax for over 10 years and I love them. Even with technology changes and upgrades, it has still be very intuitive and easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from 2021 tax year the site was had to use when needing to go back and edit
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is FANTASTIC! The site was simple and easy to navigate. Absolutely painless!!
Date published: 2022-04-15
Rated 3 out of 5 by from So frustrating!! The charitable contributions instructions were not clear and I spent 20 minutes on a call with a TurboTax support person who was not happy to help me. I thought I had followed the instructions given but after e-filing was submitted, the return was rejected. This should not be so hard but I feel the instructions on the software are not clear and when there is a problem, the error explanations do not help
Date published: 2022-04-15
Rated 3 out of 5 by from Would be nice if... When selling Turbo Tax products on the website, it would be nice to include cost of e-filing for the state and surcharges for CC payment. When printing out included State forms it would be nice to have the mailing address printed out. When printing out forms, it would be nice to have the option to print only REQUIRED forms.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is great Turbo Tax is simple and easy. I like how it asks me the questions I need to answer to complete the forms and it determines the best method for me.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1690