TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from Some ways getting better, others worse I enjoy the program, and the overall walk through is getting better. I wish they would stop trying to upsell me on their product, and the navigation between parts of the system is getting wonky. Like so many programs, some of the new features have left behind the ease of previous navigation.
Date published: 2022-04-13
Rated 4 out of 5 by from TURBO IS FINE I worked for several hours one day and filled out, out of state purchases , left computer for overnight and those figures disappeared when I went back .
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use The step by step process was simple and it was great having my previous year's information pulled in automatically.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax was awesome, very efficent Apryl was first rate at her job and my return was easy to understand
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome It's easy and informative. We enjoyed all of the opportunities to learn more about areas that we were not knowledgeable about.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax was SO EASY! Thank you Turbo Tax for your thorough and easy program. I was able to file in less than an hour and get my max refund!!
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is Fantastic! I began my taxes with a different service this year and became anxious and frustrated with the process. I was told there was an issue to fix and was provided practically no guidance in resolving the problem. I had used this service the past several years but after receiving little to no help when I needed it, I am glad it forced me to try a different service. TurboTax provided explanations and instructions along the way that made me feel confident that the information I was providing was correct. The basic help chat always had a clear cut answer that actually helped when I had a question. I will definitely be using TurboTax again next year! Very happy with the process!
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Did not communicate the pricing which increased by $200 and only took $15 off at the end
Date published: 2022-04-13
Rated 5 out of 5 by from Great Experience with Turbo Tax I had a question and was stuck filing and had an assistant early in the morning help me complete it was amazing how fast and knowledgeable they were to assist me.
Date published: 2022-04-13
Rated 4 out of 5 by from Harder to Navigate than Before Overall very happy with Turbo Tax although some formatting changes made it more difficult to navigate - Live Chat was helpful and I'm happy
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1684
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Some ways getting better, others worse I enjoy the program, and the overall walk through is getting better. I wish they would stop trying to upsell me on their product, and the navigation between parts of the system is getting wonky. Like so many programs, some of the new features have left behind the ease of previous navigation.
Date published: 2022-04-13
Rated 4 out of 5 by from TURBO IS FINE I worked for several hours one day and filled out, out of state purchases , left computer for overnight and those figures disappeared when I went back .
Date published: 2022-04-13
Rated 5 out of 5 by from Very easy to use The step by step process was simple and it was great having my previous year's information pulled in automatically.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax was awesome, very efficent Apryl was first rate at her job and my return was easy to understand
Date published: 2022-04-13
Rated 5 out of 5 by from Awesome It's easy and informative. We enjoyed all of the opportunities to learn more about areas that we were not knowledgeable about.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax was SO EASY! Thank you Turbo Tax for your thorough and easy program. I was able to file in less than an hour and get my max refund!!
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is Fantastic! I began my taxes with a different service this year and became anxious and frustrated with the process. I was told there was an issue to fix and was provided practically no guidance in resolving the problem. I had used this service the past several years but after receiving little to no help when I needed it, I am glad it forced me to try a different service. TurboTax provided explanations and instructions along the way that made me feel confident that the information I was providing was correct. The basic help chat always had a clear cut answer that actually helped when I had a question. I will definitely be using TurboTax again next year! Very happy with the process!
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Did not communicate the pricing which increased by $200 and only took $15 off at the end
Date published: 2022-04-13
Rated 5 out of 5 by from Great Experience with Turbo Tax I had a question and was stuck filing and had an assistant early in the morning help me complete it was amazing how fast and knowledgeable they were to assist me.
Date published: 2022-04-13
Rated 4 out of 5 by from Harder to Navigate than Before Overall very happy with Turbo Tax although some formatting changes made it more difficult to navigate - Live Chat was helpful and I'm happy
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1684