TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

(4.6/5 | 18644 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Experience MY taxes were a little more complicated with new forms. I waited too long to schedule but thankfully, the team from Turbotax was still available. They answered all questions and were patient. Process was easy. The question process was long but made sense how important it was to making the process efficient.
Date published: 2022-10-14
Rated 3 out of 5 by from Your program made significant errors. I' used Turbo Tax for twenty years. This year the program made errors that required a CPA to correct. I may not use it again.
Date published: 2022-10-14
Rated 1 out of 5 by from I had to call back 6 six times to get someone I called back several several times, and was always told someone would call me back, and they never did. Thank goodness Brian helped me -- with not a lot of time left.
Date published: 2022-10-14
Rated 5 out of 5 by from EXCELLENT tutorial included during the process I've been using a pro CPA for 17 years... I was so afraid of do0ing my own taxes post-COVID, but a friend of mine (who does the same kind of work) said I should try it. I have zero regrets. TurboTax is so different now from 20 years ago when I first tried to use it and got a rejection almost immediately - I swore off on it. I'm so glad I used it this year.
Date published: 2022-10-14
Rated 4 out of 5 by from Its Awesome and Convenient Turbo Tax makes it easy but the only thing needed for this product is its automatic accounts import for Quickbooks Online. It only allows QuickBooks desktop at the moment
Date published: 2022-10-14
Rated 3 out of 5 by from more and more difficult I'm sure it's because taxes got more difficult and I got older.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Easy to understand everything . TurboTax guided me through everything I need to know. TurboTax was very understandable and I was able to get my money.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Service Turbo Tax was easy and made my life simple filing for the first time on my own.
Date published: 2022-10-14
Rated 5 out of 5 by from Thanks, Diane! Great and fast service from Diane. Some technical hiccups with the system.
Date published: 2022-10-14
Rated 5 out of 5 by from Taxes Very good experience rectifying the initial misunderstanding.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 169
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience MY taxes were a little more complicated with new forms. I waited too long to schedule but thankfully, the team from Turbotax was still available. They answered all questions and were patient. Process was easy. The question process was long but made sense how important it was to making the process efficient.
Date published: 2022-10-14
Rated 3 out of 5 by from Your program made significant errors. I' used Turbo Tax for twenty years. This year the program made errors that required a CPA to correct. I may not use it again.
Date published: 2022-10-14
Rated 1 out of 5 by from I had to call back 6 six times to get someone I called back several several times, and was always told someone would call me back, and they never did. Thank goodness Brian helped me -- with not a lot of time left.
Date published: 2022-10-14
Rated 5 out of 5 by from EXCELLENT tutorial included during the process I've been using a pro CPA for 17 years... I was so afraid of do0ing my own taxes post-COVID, but a friend of mine (who does the same kind of work) said I should try it. I have zero regrets. TurboTax is so different now from 20 years ago when I first tried to use it and got a rejection almost immediately - I swore off on it. I'm so glad I used it this year.
Date published: 2022-10-14
Rated 4 out of 5 by from Its Awesome and Convenient Turbo Tax makes it easy but the only thing needed for this product is its automatic accounts import for Quickbooks Online. It only allows QuickBooks desktop at the moment
Date published: 2022-10-14
Rated 3 out of 5 by from more and more difficult I'm sure it's because taxes got more difficult and I got older.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Easy to understand everything . TurboTax guided me through everything I need to know. TurboTax was very understandable and I was able to get my money.
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Service Turbo Tax was easy and made my life simple filing for the first time on my own.
Date published: 2022-10-14
Rated 5 out of 5 by from Thanks, Diane! Great and fast service from Diane. Some technical hiccups with the system.
Date published: 2022-10-14
Rated 5 out of 5 by from Taxes Very good experience rectifying the initial misunderstanding.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 169