TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from never had more problems then 2021 taxes I am Done with Turbo Tax... the tabs did not let you jump between different areas of the tax forms... you could only start from "Income & Expenses" and had to go thru the turbo tax flow to get to the areas you wanted to edit. Also when the "review" feature stated it did not clarify anything and just gave tax jargon as the error response... this probably took about 2 hrs to fix! I tried working with the live chat but that chat was "ended" for no reason and I was stuck not able to contact anyone or get back into the live chat... this was absolutely my worst experience with turbo tax and I will be looking for some alternatives next year due to this frustration... It took close to 6 hours to complete my taxes this year! Turbo tax has moved soooo far to automation that the services are now garbage and i would expenct a competitor to take advantage of client dissatificaiton. The companies competitive advantage is getting smaller and smaller with more do-it-yourself tax services available I will likly be switching next year. Best of luck
Date published: 2022-04-15
Rated 1 out of 5 by from Last year with TurboTax... Horrible experience!!!! I was done with everything but the filing of my taxes. My wife and I had a few items to verify before filing. When I returned to complete a few days later, the program went through some sort of update that erased my complete return. I had to start over after investing several hours. There is no excuse for this! I am done with TT.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax I used the help section several time. Could use some updating on the navigation to get threw sections.
Date published: 2022-04-15
Rated 5 out of 5 by from very easy! i will always use turbo tax every year for filing taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to file! I have been using Turbotax last decade and it's easy to file federal and state tax return. Turbotax will guide you through to the end and explain when you have any questions, they will take care of you! I love it.
Date published: 2022-04-15
Rated 1 out of 5 by from You Don't Offer a Valuable Service The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by from it was a headache if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by from I'm Done I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by from 6 year user Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1662
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from never had more problems then 2021 taxes I am Done with Turbo Tax... the tabs did not let you jump between different areas of the tax forms... you could only start from "Income & Expenses" and had to go thru the turbo tax flow to get to the areas you wanted to edit. Also when the "review" feature stated it did not clarify anything and just gave tax jargon as the error response... this probably took about 2 hrs to fix! I tried working with the live chat but that chat was "ended" for no reason and I was stuck not able to contact anyone or get back into the live chat... this was absolutely my worst experience with turbo tax and I will be looking for some alternatives next year due to this frustration... It took close to 6 hours to complete my taxes this year! Turbo tax has moved soooo far to automation that the services are now garbage and i would expenct a competitor to take advantage of client dissatificaiton. The companies competitive advantage is getting smaller and smaller with more do-it-yourself tax services available I will likly be switching next year. Best of luck
Date published: 2022-04-15
Rated 1 out of 5 by from Last year with TurboTax... Horrible experience!!!! I was done with everything but the filing of my taxes. My wife and I had a few items to verify before filing. When I returned to complete a few days later, the program went through some sort of update that erased my complete return. I had to start over after investing several hours. There is no excuse for this! I am done with TT.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbo tax I used the help section several time. Could use some updating on the navigation to get threw sections.
Date published: 2022-04-15
Rated 5 out of 5 by from very easy! i will always use turbo tax every year for filing taxes.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy to file! I have been using Turbotax last decade and it's easy to file federal and state tax return. Turbotax will guide you through to the end and explain when you have any questions, they will take care of you! I love it.
Date published: 2022-04-15
Rated 1 out of 5 by from You Don't Offer a Valuable Service The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by from it was a headache if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by from I'm Done I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by from 6 year user Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1662