TURBOTAX CUSTOMER REVIEWS

TurboTax Self-Employed Reviews

Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.

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Rated 4 out of 5 by from TurboTax is so easy! I appreciate this service you offer to us online. Makes things so easy
Date published: 2022-04-14
Rated 4 out of 5 by from HELPFUL TTAX Its ok for not so complicated returns, but Turbotax does not have answers for some uncommon situations.
Date published: 2022-04-14
Rated 4 out of 5 by from Solid service, but pricing is not transparent I purchased the Full Service product this year after having used TurboTax Premier for the last decade or so. Overall, the service went smoothly. The person assigned to my account was nice, swift, responsive, etc. My main gripe is that TurboTax was not transparent about pricing. They hide behind some catch-all phrase that "pricing may change based on circumstances", but don't list those situations. Those situations are largely knowable. Ultimately, I was up-charged because my return was deemed complex. While the reason it was considered complex was completely arbitrary, the situation was known many days before they told me my return was considered complex and would incur a cost 66% higher.
Date published: 2022-04-14
Rated 2 out of 5 by from Could use improvement I have used Turbo Tax Delux and Business for many many years. This year both programs seemed to have technical glitches. At one point I could not run both programs on my computer at the same time. I also used Business to prepare a Michigan fiduciary state tax return. On one screen, it stated that Michigan required that the form was required to be efiled. On the next screen, the program stated that you could not efile in Michigan. It took a great bit of time and effort to efile both the Federal and state 1041's.
Date published: 2022-04-14
Rated 5 out of 5 by from I love the step by step assistance I have used Turbo Tax for several years and it is great not having to pay and depend on the someone that only knows what they see in the paperwork
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax Disappointing Been a long time turbo tax user. This year, several problems encountered, e.g. Turbo Tax stating W2 wrong due to excess Social Security tax from multiple W2. Other problems requiring assistance from Turbo Tax support which I have never had to use. Also had to guess at some things, not good when trying to file taxes. This first time I have been disappointed in Turbo Tax in decades that I have used it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is AWESOME Using the tutorials makes doing you taxes a breeze.
Date published: 2022-04-14
Rated 5 out of 5 by from Customer for 8 years Always accurate with refunds and the help along the way.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use. I use Turbo Tax every year. It's easy to use when it practically does everything for you. Just have your paperwork handy and it will tell you when to add it in or it will even go get it for you if you want. Lol...
Date published: 2022-04-14
Rated 5 out of 5 by from Great Job Wonderful program, very thorough and keeps you on task! Many suggestions that save you money or let you know when your refund is affected.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is so easy! I appreciate this service you offer to us online. Makes things so easy
Date published: 2022-04-14
Rated 4 out of 5 by from HELPFUL TTAX Its ok for not so complicated returns, but Turbotax does not have answers for some uncommon situations.
Date published: 2022-04-14
Rated 4 out of 5 by from Solid service, but pricing is not transparent I purchased the Full Service product this year after having used TurboTax Premier for the last decade or so. Overall, the service went smoothly. The person assigned to my account was nice, swift, responsive, etc. My main gripe is that TurboTax was not transparent about pricing. They hide behind some catch-all phrase that "pricing may change based on circumstances", but don't list those situations. Those situations are largely knowable. Ultimately, I was up-charged because my return was deemed complex. While the reason it was considered complex was completely arbitrary, the situation was known many days before they told me my return was considered complex and would incur a cost 66% higher.
Date published: 2022-04-14
Rated 2 out of 5 by from Could use improvement I have used Turbo Tax Delux and Business for many many years. This year both programs seemed to have technical glitches. At one point I could not run both programs on my computer at the same time. I also used Business to prepare a Michigan fiduciary state tax return. On one screen, it stated that Michigan required that the form was required to be efiled. On the next screen, the program stated that you could not efile in Michigan. It took a great bit of time and effort to efile both the Federal and state 1041's.
Date published: 2022-04-14
Rated 5 out of 5 by from I love the step by step assistance I have used Turbo Tax for several years and it is great not having to pay and depend on the someone that only knows what they see in the paperwork
Date published: 2022-04-14
Rated 3 out of 5 by from TurboTax Disappointing Been a long time turbo tax user. This year, several problems encountered, e.g. Turbo Tax stating W2 wrong due to excess Social Security tax from multiple W2. Other problems requiring assistance from Turbo Tax support which I have never had to use. Also had to guess at some things, not good when trying to file taxes. This first time I have been disappointed in Turbo Tax in decades that I have used it.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is AWESOME Using the tutorials makes doing you taxes a breeze.
Date published: 2022-04-14
Rated 5 out of 5 by from Customer for 8 years Always accurate with refunds and the help along the way.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy to use. I use Turbo Tax every year. It's easy to use when it practically does everything for you. Just have your paperwork handy and it will tell you when to add it in or it will even go get it for you if you want. Lol...
Date published: 2022-04-14
Rated 5 out of 5 by from Great Job Wonderful program, very thorough and keeps you on task! Many suggestions that save you money or let you know when your refund is affected.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1580