TURBOTAX CUSTOMER REVIEWS
TurboTax Self-Employed Reviews
Perfect for personal and small business income and expenses, TurboTax Self-Employed searches for industry-specific deductions and covers industries like rideshare, independent contractor, online sales, person or professional
services and more.
TurboTaxTurboTax Customer Ratings & Reviews
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
MB6656 from
Turbo Tax is a mixed bag
TurboTax is a mixed bag, great for simple returns but mediocre for complicated personal returns. I used Turbo for my son's simple return and it was great to quickly enter his simple info - W-2 only - and get his federal and state withholding taxes refunded. However in doing our returns I found the product wasn't as good as in the past. Turbo employees tell you to double check any info imported into the program and some recommend manually entering the data. Turbo is particularly weak in dealing with college expenses paid through a 529 plan. The prompt's aren't clear enough and lead to confusion, particularly if you used 529 funds to reimburse yourself for qualified education expenses like rent & food incurred by your full time student. One Turbo rep was flat out wrong in stating you couldn't use 529 money to pay student rent - the answer of course is more complicated and nuanced. Turbo needs to step it up next year or I'll be trying other products.
Date published: 2022-04-14
Rated 5 out of 5 by
TinaCH from
It Couldn’t Be Any Easier
This is my tenth year using Turbo Tax and it gets even better every year. We always get Turbo Tax Max so we can sleep at night knowing if we are audited by the IRS, Turbo Tax will have our backs.
Date published: 2022-04-14
Rated 3 out of 5 by
john o9 from
rejection
need to have better access for help. Problems are hard to understand
Date published: 2022-04-14
Rated 5 out of 5 by
Ecks ki mo from
Easy to use for complex return
We have been using Turbo Tax for 25+ years. Cuts hours off the tax prep time. it now takes us less than a half day.
Date published: 2022-04-14
Rated 4 out of 5 by
dr1997 from
helpful, fairly simple
fairly easy, didnt push premium in my face, and helpful
Date published: 2022-04-14
Rated 5 out of 5 by
null from
awesome
I have used Turbotax for along time. Have no bad experience
Date published: 2022-04-14
Rated 4 out of 5 by
VladFot from
Expenses in Turbo
Expenses for own business in the presence of additional places of permanent work and expenses for office and transport must be distinguished in more detail for each place of work.
Date published: 2022-04-14
Rated 5 out of 5 by
thisisnotahelpfulrequirem from
TurboTax Live was wonderful
Paula was the most helpful accountant I have worked with in years!
Date published: 2022-04-14
Rated 5 out of 5 by
DesPin from
Turbotax is great1
Very helpful and on-time tax specialist ! Walked me through the whole process!!
Date published: 2022-04-14
Rated 3 out of 5 by
Frank 56 from
Turbo Tax is OK
Too expensive for the service. When I tried to engage a live consultant I waited for over an hour and then came up with a technical error. Rated 3 stars because of the ease of deduction. Other than that I can't find anything positive to say. Disappointed. Definitely shopping around next year
All TurboTax® Offerings Reviews - Page 1521
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
MB6656 from
Turbo Tax is a mixed bag
TurboTax is a mixed bag, great for simple returns but mediocre for complicated personal returns. I used Turbo for my son's simple return and it was great to quickly enter his simple info - W-2 only - and get his federal and state withholding taxes refunded. However in doing our returns I found the product wasn't as good as in the past. Turbo employees tell you to double check any info imported into the program and some recommend manually entering the data. Turbo is particularly weak in dealing with college expenses paid through a 529 plan. The prompt's aren't clear enough and lead to confusion, particularly if you used 529 funds to reimburse yourself for qualified education expenses like rent & food incurred by your full time student. One Turbo rep was flat out wrong in stating you couldn't use 529 money to pay student rent - the answer of course is more complicated and nuanced. Turbo needs to step it up next year or I'll be trying other products.
Date published: 2022-04-14
Rated 5 out of 5 by
TinaCH from
It Couldn’t Be Any Easier
This is my tenth year using Turbo Tax and it gets even better every year. We always get Turbo Tax Max so we can sleep at night knowing if we are audited by the IRS, Turbo Tax will have our backs.
Date published: 2022-04-14
Rated 3 out of 5 by
john o9 from
rejection
need to have better access for help. Problems are hard to understand
Date published: 2022-04-14
Rated 5 out of 5 by
Ecks ki mo from
Easy to use for complex return
We have been using Turbo Tax for 25+ years. Cuts hours off the tax prep time. it now takes us less than a half day.
Date published: 2022-04-14
Rated 4 out of 5 by
dr1997 from
helpful, fairly simple
fairly easy, didnt push premium in my face, and helpful
Date published: 2022-04-14
Rated 5 out of 5 by
null from
awesome
I have used Turbotax for along time. Have no bad experience
Date published: 2022-04-14
Rated 4 out of 5 by
VladFot from
Expenses in Turbo
Expenses for own business in the presence of additional places of permanent work and expenses for office and transport must be distinguished in more detail for each place of work.
Date published: 2022-04-14
Rated 5 out of 5 by
thisisnotahelpfulrequirem from
TurboTax Live was wonderful
Paula was the most helpful accountant I have worked with in years!
Date published: 2022-04-14
Rated 5 out of 5 by
DesPin from
Turbotax is great1
Very helpful and on-time tax specialist ! Walked me through the whole process!!
Date published: 2022-04-14
Rated 3 out of 5 by
Frank 56 from
Turbo Tax is OK
Too expensive for the service. When I tried to engage a live consultant I waited for over an hour and then came up with a technical error. Rated 3 stars because of the ease of deduction. Other than that I can't find anything positive to say. Disappointed. Definitely shopping around next year
All TurboTax® Offerings Reviews - Page 1521
Date published: 2022-04-14